Game Crashing (Chapter 14, Shinjuku Labyrinth)?

[Quarz]

Hey there! I've been playing through Digimon Story: Cyber Sleuth and really enjoying it, but I've hit this snag where the game consistently crashes when trying to go down the stairs in the Shinjuku Labyrinth area (or, now, even just encountering a fight in that room).

I've tried the fix I've seen other people suggest of loading up another save file - I started up a couple new saves (one for Hacker's Memory, which I connected to my previous save but saved in a different slot) and one for the regular main game, both of which I tried walking around in for a while multiple times, but it didn't fix the issue, and in fact seemed to make it worse by now also causing random encounters in that room to crash the game (as the screen zooms in, before the actual battle loads).

Does anyone have any alternative fixes? The only thing I can think to try is uninstalling and reinstalling the game, but I haven't tried that yet.

[Syd Montague]

If you're on a Nvidia GPU go into the driver settings and make sure Threaded Optimization are turned off for this game.

Also, could you check your Event Viewer and look for the crash log? What matters are the Exception code and Fault offset and Faulting application/module path IF it's not going to "Digimon Story CS.exe". (Only the filename matters, no need to dox your user name)

[Quarz]

Originally posted by Syd Montague:

If you're on a Nvidia GPU go into the driver settings and make sure Threaded Optimization are turned off for this game.

Also, could you check your Event Viewer and look for the crash log? What matters are the Exception code and Fault offset and Faulting application/module path IF it's not going to "Digimon Story CS.exe". (Only the filename matters, no need to dox your user name)

Turning off threaded optimization worked! Thank you so much :D

[Zevie13mL]

Originally posted by Syd Montague:

If you're on a Nvidia GPU go into the driver settings and make sure Threaded Optimization are turned off for this game.

Also, could you check your Event Viewer and look for the crash log? What matters are the Exception code and Fault offset and Faulting application/module path IF it's not going to "Digimon Story CS.exe". (Only the filename matters, no need to dox your user name)

I'm playing on AMD Vega 8 since I'm using the Ryzen 3 3200g (I don't have the best rig), would you happen to know how I can fix this on my end? I've done roughly everything the Original Poster did other than the Nvidia GPU Threaded Op since I don't have that on my rig...

[Syd Montague]

Originally posted by Zevie13mL:

Originally posted by Syd Montague:

If you're on a Nvidia GPU go into the driver settings and make sure Threaded Optimization are turned off for this game.

Also, could you check your Event Viewer and look for the crash log? What matters are the Exception code and Fault offset and Faulting application/module path IF it's not going to "Digimon Story CS.exe". (Only the filename matters, no need to dox your user name)

I'm playing on AMD Vega 8 since I'm using the Ryzen 3 3200g (I don't have the best rig), would you happen to know how I can fix this on my end? I've done roughly everything the Original Poster did other than the Nvidia GPU Threaded Op since I don't have that on my rig...

I don't have a AMD system, so I don't know if a similar option exists in the AMD driver. In any case I'd recommend updating it, from what I heard relatively recent updates had major improvements for OpenGL under Windows (which this game is using).

Another workaround that worked for some was loading a different save, then going back to the main menu to load the crashing save.

If all that doesn't help the crash log, as mentioned above, might be useful.

[Scharfohr]

Originally posted by Zevie13mL:

Originally posted by Syd Montague:

If you're on a Nvidia GPU go into the driver settings and make sure Threaded Optimization are turned off for this game.

Also, could you check your Event Viewer and look for the crash log? What matters are the Exception code and Fault offset and Faulting application/module path IF it's not going to "Digimon Story CS.exe". (Only the filename matters, no need to dox your user name)

I'm playing on AMD Vega 8 since I'm using the Ryzen 3 3200g (I don't have the best rig), would you happen to know how I can fix this on my end? I've done roughly everything the Original Poster did other than the Nvidia GPU Threaded Op since I don't have that on my rig...

No Idea if it helps you but it helped me to to go in to the settings of the game in the library and disable steam overlay for it. I am on a Radeon RX 6800 with a AMD Ryzen 5 7600 X cpu.
Though I did this step together with replacing the driver of my gpu through the one Windows automatically finds so the combination might have done it.

[Zevie13mL]

Originally posted by Scharfohr:

Originally posted by Zevie13mL:

I'm playing on AMD Vega 8 since I'm using the Ryzen 3 3200g (I don't have the best rig), would you happen to know how I can fix this on my end? I've done roughly everything the Original Poster did other than the Nvidia GPU Threaded Op since I don't have that on my rig...

No Idea if it helps you but it helped me to to go in to the settings of the game in the library and disable steam overlay for it. I am on a Radeon RX 6800 with a AMD Ryzen 5 7600 X cpu.
Though I did this step together with replacing the driver of my gpu through the one Windows automatically finds so the combination might have done it.

Thank you so much! This one worked alongside everything else I did to try and fix this!

[RamtheGoat]

Yo, I had the same problem but I tried the above things and that didn't work. So I turned on threaded optimization and then turned off vertical sync. It worked. I got broad daylight

[Halenite]

Originally posted by Syd Montague:

If you're on a Nvidia GPU go into the driver settings and make sure Threaded Optimization are turned off for this game.

How do I do this? Whenever I open NVidia GEForce the game doesn't show up, and I'm not seeing anything else for this

EDIT: never mind, I found it in the control panel XD

[The Komi Simp]

im having the exact same crashes but for some reason my game is not showing up with Nvidia. i have no idea how to fix these crashes if i cant use the nvidia threaded optimization option

[RamtheGoat]

there is a NVIDIA control panel with a list under 3D settings