Feedback and Bugs

[Kja]

This is the main thread of bugs, glitches and feedback for the playtests!

You are welcome to give us ideas on how to improve the game!

Error codes and descriptions of how bugs occurred will be appreciated! <3
Everything from here will be passed to the programming team!

Thank you for your help!

[mariusz]

Publicado originalmente por Rivers:

the music plays, but the screen stays black, either that or it stops responding, or im able to press new game before it goes black and stays that way with the music still playing

Hi, if verifying game files does not work, send your "Player" log file to [e-mail] after your game crashes, please. Copy this to Windows' search bar to find it immediately - %USERPROFILE%\AppData\LocalLow\President Studio\CrimeCleaner

[nebelhorn74]

Loud Valley Resort, in The Main House, Living Room under the TV, is some trash, you cant move the plant and you cant move the board, so you cant reach the trash. So I cant finish the level with 100%.

[RainbowGamx]

In the french translation, in the mission "La fête est fini" (party's over) the crossbow's bolt are called "boulon" but a boulon is the thing you use with screw to fix things in place, the correct translation is "carreau" we say "un carreau d'arbalète" to define a crossbow's bolt

[Scarlett]

I have put in 31 hours of game play in to this game, and have found No bugs at all . No glitches nothing,

[steelyhan]

I love this game. I decided I wanted to come back to it after the first playthrough so i could get 100% completion. I updated the game today, and I am not able to complete missions due to what seems to be a bug. All the furniture that needs to be cleaned before being put back into place— the items don’t seem to get cleaned enough to be put back. So far, I’ve experienced this in the Italian Job mission (two large tables in the main restaurant) and in Big Jim’s warehouse (water cooler in employee office)

[mariathearcane]

I just experienced a bug while cleaning up the pizza restaurant. Anytime I set down the station to start cleaning, part of the screen would flash red in the area where it is running. I restarted the game and it continued.

[UnsaUnsa]

Game isn't crashing per se, but often times it won't start. When I say that steam says it is running, but I get no game window and no signs of life at all even though my steam says I'm playing it. The pointer will have the blue loading circle next to it for a bit, but nothing happens.

I have done the game file verification here and there and it doesn't say it needs any files redone or anything. Other times it does just load as normal, so it's not 100% but I would say it fails to load a window more often than not

[mariusz]

Publicado originalmente por steelyhan:

I love this game. I decided I wanted to come back to it after the first playthrough so i could get 100% completion. I updated the game today, and I am not able to complete missions due to what seems to be a bug. All the furniture that needs to be cleaned before being put back into place— the items don’t seem to get cleaned enough to be put back. So far, I’ve experienced this in the Italian Job mission (two large tables in the main restaurant) and in Big Jim’s warehouse (water cooler in employee office)

Could you send me your save file to [e-mail] when this bug happens, please?

[Arrow]

When I am finishing up Chapter 6 and taking the pictures, it won't accept my escape button to get out of camera mode. The escape works everywhere else.

Please help ; ;

Update: It was a skill issue

[darkblades008]

there is a bug in the haunted house mission. When I try to clean the double barrel incident, the office chair does not get clean. I have tried with every tool and the stain does not come of. Every time I try the room I use the ozonator, if that can tell you something.

edit: looks like the cleaning progress isn't affected by the stain, so it's a graphics issue.

[Ben]

I have a bug that caused glass shards to clip into a wall, softlocking me from getting 100% in the second lvl.
I threw a glass bottle instead of putting it down and some shards went inside the wall.

[boketto_jl]

Hello. the game is cool, but I ran into such a problem that I can't pick up the key from the pool in the "romance with death" mission

[Midori_The_Eldritch]

i have noticed 2 bugs, both visual, the cookies in one version of your house constantly flicker in an out, even when i moved the plate its supposed to be on.

and the rumba in the museum is rendering under the blood

edit: the blood on the outside of the north exhibition where the 4 pictures of skulls is misleadingly marked as part of the north wing, when it should be the central exhibition

[VikingDruid]

Experiencing a bug where my mouse defaults to the center of the screen after about .5 seconds of movement or inactivity. I've restarted the game and my computer and reinstalled the game. Nothing seems to resolve the problem, which is a shame! I was having a blast playing up until this bug.

[Jeido]

finding lost furniture is a major pain in the ass, especially in the HUGE maps, where i have like 63 out of 64 furniture placed for an area, and i CAN NOT find the last furnitre. cleaner sence wont help because it just says where the furniture should go, not where it is, so you just walk around looking for it for ages, its really annoying.

maybe have a skill or something that will show the furniture in cleaner sense, same way it shows garbage bags.