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For an xbox controller, you should be able to disable steam input for the game to get it to work again. idk where it'd be on deck, but on normal steam it's a gear icon on the right of the game page in your library, then click Controllers. If you're still connecting through a steam deck, it may or may not work - I don't have one to test.
One thing you could do is try sending a ticket to 2K support. Me and some others have already done it, maybe more people sending them whatever they ask for will finally make a human at 2K or Hangar 13 see it!
https://steamcommunity.com/sharedfiles/filedetails/?id=3272896613