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xxsgtsobxx Apr 22, 2013 @ 8:44am
0XE019100B Error
I tried usuing a game booster closing programs idk what else to do please help. It lets me play for a few minutes then kicks me.
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Showing 1-15 of 36 comments
76561198088741433 Apr 22, 2013 @ 12:06pm 
as far as anyone knows game booster is considered a "cheat" idk why or if this is confirmed but i wish they would fix it
#1
GM_AVA Apr 22, 2013 @ 12:25pm 
Some people might end up having issues with XIGNCODE although they are legit players, for those we have put together this quick FAQ.

Known issues with XIGNCODE:

Logitech Logicool GamingSoftware: it might happen that the 'multi key setting' causes XIGNCODE to end the running game. To avoid this, please delete all setting of multi key on your mouse buttons and profile. Afterwards you should be good to go.
Setpoint mouse Software: delete all saved macro-settings from MacroEditor of the Setpoint drivers and try again.

If you exit the game and want to start it again immediately, please make sure that ava.exe is properly terminated (check Task-Manager) before actually starting the game again.

Trouble-shooting in case of issues:

Make sure that the GameGuard folder is deleted in the AVA\binaries directory. If this is not the case, please delete it manually including the GameGuard.des file in the AVA\binaries directory.
Make sure to end any unnecessary background-processes before executing AVA and XIGNCODE to avoid the game being closed.
#2
☼AlbatrosS☼ Apr 22, 2013 @ 12:34pm 
Originally posted by GM_AVA:
Some people might end up having issues with XIGNCODE although they are legit players, for those we have put together this quick FAQ.

Known issues with XIGNCODE:

Logitech Logicool GamingSoftware: it might happen that the 'multi key setting' causes XIGNCODE to end the running game. To avoid this, please delete all setting of multi key on your mouse buttons and profile. Afterwards you should be good to go.
Setpoint mouse Software: delete all saved macro-settings from MacroEditor of the Setpoint drivers and try again.

If you exit the game and want to start it again immediately, please make sure that ava.exe is properly terminated (check Task-Manager) before actually starting the game again.

Trouble-shooting in case of issues:

Make sure that the GameGuard folder is deleted in the AVA\binaries directory. If this is not the case, please delete it manually including the GameGuard.des file in the AVA\binaries directory.
Make sure to end any unnecessary background-processes before executing AVA and XIGNCODE to avoid the game being closed.


lol wow, we seem to have the same errors at the same time ! I played all week-end perfectly (except for the downtimes at some point) but still able to play a few hours now and then...

But until today, it seems that the anti-cheat is playing god against me, it's kicking me out of the game every time, after 3-4 min, for no apparent reason... I didn't installed anything new or removed something...

But the problems seems to be less global as many players are still online...

EDIT:
-I don't have any keyboard or mouse software, so that part is void for me...
-I've deleted the GG folder and the extra file, double checked, it's long gone now...
-I've stopped all startup and running until Avast remain active. That's it...
#3
xxsgtsobxx Apr 22, 2013 @ 5:01pm 
I deleted the GG folder I uninstalled the game booster and made sure all programs are closed still getting the error message
#4
GM_AVA Apr 23, 2013 @ 2:38am 
Please try the following fix:

Step 1- Download the Xigncode file from here[www.dropbox.com].
Step 2-Go to C:\Program Files(x86)\Steam\steamapps\common\AVA\Binaries\XIGNCODE.USA (Steam) and replace the files with the files that you just downloaded.
Step 3- Try to load the game again and it should work.

In case it still not working, cantact us againa dn we'll investigate the case further.
Last edited by GM_AVA; Apr 23, 2013 @ 9:53am
#5
xxsgtsobxx Apr 23, 2013 @ 4:53am 
You didnt attach a link or anything to download.
#6
xxsgtsobxx Apr 23, 2013 @ 8:28am 
Please attach the file.
#7
GM_AVA Apr 23, 2013 @ 9:53am 
Fixed.
#8
xxsgtsobxx Apr 23, 2013 @ 9:53am 
through the game?
#9
xxsgtsobxx Apr 23, 2013 @ 9:54am 
what should I have in the xigncode folder and should the GG folder still be deleted?
#10
xxsgtsobxx Apr 23, 2013 @ 1:12pm 
its not fixed i tried when you said it was still didnt work. Then i uninstalled and reinstalled it didnt work deleted the GG folder nothing, i deleted and reinstalled the xigncode folder nothing please help this is really frustrating only being able to play for 3 minutes
#11
Coffeecup Apr 23, 2013 @ 7:27pm 
I have the exact same problems like everyone above and have done absolutely all the steps (delete gameguard/replace ixgn folder/ antivirus firewall settings/ close other programs).
I play for about 3 minutes and the game crashes and I get the 0XE019100B Error.
#12
☼AlbatrosS☼ Apr 23, 2013 @ 7:59pm 
Still have the same bug, getting kicked out after 3 min saying using third-party software is running etc...

I know now that I'm not the only one, and the GM are already looking into it, but I hope they find out the problem fast! I'm getting bored here lol !

Cheers

P.S.: Is having a lot of different copy of the XIGNCODE folder in the harddrive can cause the problem ? the reason being that I've tested a lot of different files...
P.P.S.: Is having another game using another anti-cheat program installed, but not running, in the hard drive would cause this as well? Combat arms for exemple is using another *weaker* anti-hack program, so could it interfere with AVA ?
#13
GM_AVA Apr 24, 2013 @ 3:15am 
Before starting the game, please try to stop all the innecesary services, be sure to delete any gamer profile software or macros program, do a full scan of your PC to find any virus or malware that it's preventing the game for running properly and try again to connect, in case it doesn't worka fter this, please send us a link with the image of all your services runnin, or you can send us the xign code log file, so we can send it to wellbia and find the exact program that is causing this.

Also if you have a gaming mouse or keyboard with macros or integrated memory, you can have the same issue.
#14
☼AlbatrosS☼ Apr 24, 2013 @ 3:28am 
Originally posted by GM_AVA:
Before starting the game, please try to stop all the innecesary services, be sure to delete any gamer profile software or macros program, do a full scan of your PC to find any virus or malware that it's preventing the game for running properly and try again to connect, in case it doesn't worka fter this, please send us a link with the image of all your services runnin, or you can send us the xign code log file, so we can send it to wellbia and find the exact program that is causing this.

Also if you have a gaming mouse or keyboard with macros or integrated memory, you can have the same issue.


Well ok, I've posted this image link in the aeria support forums also:
http://grab.by/lSGY

As you can see, the only remaining noticeable programs are Avast and Steam...
Here are my PC specs if any help, it's only 2 months old:
Windows 8 64
AMD 8 Core FX-8350 4.0GHZ
AMD Radeon HD 7570 2 GB DDR3
8 GB DDR3 Ram
HDD 2 GB
#15
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Date Posted: Apr 22, 2013 @ 8:44am
Posts: 36

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