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Please refer to the troubleshooting guide as to how to deal with crashes here: https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load.
If nothing helps, then please refer to step 5 and contact us.
i've just read through all of the trubleshoot's on the page you linked and i would send a crash report without hesitation IF i had one. the game doesnt create one for me and i have no idea why. as i mentioned in the main post, the crash reporting popup after game crash also crashes when i hit "send report" or whatever it said. i have looked through the files time and time again after posting as well as before to find the crash dump files, but nada. there is nothing. and it kinda scares me tbh. i'll keep from playing the game for a little while and try and cold restart my PC. clean reboot it for a more stable performance so that it may give results either without crashing or atleast give me a crash report. i'll check back when i have found something or if nothing else works. thank you for your time.
Please follow step 5 on the troubleshooting doc. You should be able to save the files and send them to me via a new support request.
I'm always available to help.
Hello,
Please follow step 5 on the troubleshooting doc. You should be able to save the files and send them to me via a new support request.
I'm always available to help. [/quote]
no files are being saved in the folders or anywhere else. something isnt right. i have also checked integrity of the game files and something is missing each and every time. and it's not 1 or 2 files either. it's multiple. first time it was missing 7 files, which it re-downloaded. after that it was 23 and then 55 after that again. i think there might be a problem with the download on it's own. somehow the files are being corrupted whilst downloading. can you perhaps check the server from which the game is downloaded from? check if there are any instabilitys or maybe corrupt files? i would do it myself but i legally can't. and i don't want to get in trouble for checking for a possible mistake just because i think there might be one. so i'll have to ask, which i just did. hope we can fix this somehow. i'll lend a hand if i can. thank you for you'r time. appreciate it a lot.
Edit: it wouldnt let me quote the other comment correctly. sorry if it is a bit confusing.
Please follow step 5 on the troubleshooting doc. You should be able to save the files and send them to me via a new support request.
I'm always available to help. [/quote]
no files are being saved in the folders or anywhere else. something isnt right. i have also checked integrity of the game files and something is missing each and every time. and it's not 1 or 2 files either. it's multiple. first time it was missing 7 files, which it re-downloaded. after that it was 23 and then 55 after that again. i think there might be a problem with the download on it's own. somehow the files are being corrupted whilst downloading. can you perhaps check the server from which the game is downloaded from? check if there are any instabilitys or maybe corrupt files? i would do it myself but i legally can't. and i don't want to get in trouble for checking for a possible mistake just because i think there might be one. so i'll have to ask, which i just did. hope we can fix this somehow. i'll lend a hand if i can. thank you for you'r time. appreciate it a lot.
Edit: it wouldnt let me quote the other comment correctly. sorry if it is a bit confusing. [/quote]
Hello,
It would be much easier to help you troubleshoot this specific issue via support, as it seems to be isolated to your installation.
no files are being saved in the folders or anywhere else. something isnt right. i have also checked integrity of the game files and something is missing each and every time. and it's not 1 or 2 files either. it's multiple. first time it was missing 7 files, which it re-downloaded. after that it was 23 and then 55 after that again. i think there might be a problem with the download on it's own. somehow the files are being corrupted whilst downloading. can you perhaps check the server from which the game is downloaded from? check if there are any instabilitys or maybe corrupt files? i would do it myself but i legally can't. and i don't want to get in trouble for checking for a possible mistake just because i think there might be one. so i'll have to ask, which i just did. hope we can fix this somehow. i'll lend a hand if i can. thank you for you'r time. appreciate it a lot.
Edit: it wouldnt let me quote the other comment correctly. sorry if it is a bit confusing. [/quote]
Hello,
It would be much easier to help you troubleshoot this specific issue via support, as it seems to be isolated to your installation. [/quote]
i'll see what i can do. i'm gonna try again to see if it might work this time. i am SO sorry to say, but i had to edit some files to see if it would stabilize the crash issues, and will test it now. if it doesnt work then thats too bad. but IF it works i will contact you. i wont do any edits and post them since i dont own the rights to the game. but i will however cooperate with developers to help any way i can ^_^
i'm not even level 11...
and just sayin' but, you aren't going to get 30k research points in just 5 hours of gameplay. no way. i could see 10k with crazy levels of tenacity or 3 people.
just because you havent seen anyone get 30k research in 5 hours doesnt mean it hasnt been done. i lost most of it. total i COULD have gotten 30k+ research but as stated the game kept crashing, leading to losses.
Pachycephalosaurus---the bone dome-headed dino with brutal bludgeoning attacks.
Spinosaurus---just as huge as a t-rez so this would be another big boss dino too.
Just a couple of dinos I'd like to see down my sights.
did i ask for a ♥♥♥♥♥♥♥♥ who does nothing but nitpick at what others can and can't do? no? then shut the actual ♥♥♥♥ up mate. i asked for help about a problem with the game, not for you to play the theorist and "tell" us about how we can and can't play the game. do you know why i mentioned this problem? no? because i want to get ridd of said problem, just like 90% of the other's who play. if you can't help then don't bother to comment either. i know it's an EA game, hence why i am writing about the problem instead of waiting and doing nothing so the devs kno about it and can act on it accordingly.