The game cannot be started

[武论尊]

The game cannot be started

[jf3000]

If you've a crash follow the instructions below

Crash

If you're experiencing a crash, please have a read of this guide https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

If nothing helps, then please refer to step 5 and contact support. If the crash report doesn't appear contact Technical Support.

Technical Support

If you need technical support please go here

https://support.secondextinctiongame.com/hc/en-gb and look through known issues. If you can't find a solution, create a ticket and support will get back to you as soon as they can.

Often if you can provide a video of the issues you're experiencing that will help as well, but not needed.

If you've not done so already reach out on Discord as well.

Discord

http://discord.gg/secondextinction

[Drennon]

Hello,

If you are getting a crash or error message when launching the game, then please refer to support guide - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

If your game is showing as "running...", but it never launches, then please contact us directly at support by submitting a new request at support.secondextinctiongame.com