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It is very possible to change the controls of this game however you want them to be. Controller options are in the game menus. Big Picture options might not be needed unless you want to adjust joystick sensitivity, there aren't options in the game for that.
If your controller works in windows it should work in the game. If it doesn't work in windows you don't need an emulator you need a driver for the device. It's possible the emulator installed the driver for it that causes it to work. Turn the emulator off and test the controller in windows, please. Does Windows see it and claim it works?
If Windows sees it but some things don't work right use the calibration feature. Try calibrating it.
To test what's going on please:
1. If you're using BP mode please exit Big Picture. Then exit and restart Steam.
The purpose is to give the best chance BP isn't running.
2. Make sure your emulator is closed, it's process is not running.
3. Press the start button or WinKey and find "USB Game Controllers" (just start typing after bringing up the Start Menu you don't need a search box). A window should appear:
- Is your controller listed? That means WIndows sees it. It's ok if it says it's generic something. You want an old controller to say that if it doesn't produce it's model name/number.
4. Click the Properties button in the controller window to test it. If it's wonky go in to the Settings tab and try those options and features out. It might need to be calibrated.