Almost all my archives in dictorum are gone

[General Kenobi]

I played one quick round with just me and two other friends because it's a game we can play with limited people and afterwards we always look at the words we've made but when I went to look at it we only had 3 words, and we've made at least 10 words. Also after I uninstalled the game and reinstalled it hoping maybe the steam cloud would make them return the latest entry was deleted. Now all we have are 2 entries and the other ones were gold. Is there any way to get my old ones back or to prevent this from happening again?

[pokerdan99]

It goes by cookies stored in your browser. If you're cookies were cleared, try checking from one of the other players' phones.

[Chris!!]

This happened to one of my friends too, they had like 10+ games of dictionarium finished but only had 3 words saved in the archieve, 2 of them being made recently and the last one being among the first words made since they got the game. Last month all of the 6-7 words previously made were there, so they might have been deleted or hidden since the new patch last week.

@pokerdan99 The archieve is not to be confused with past games on jackbox.tv, dictionarium has a tab where you can check all the past words that has been made.

[General Kenobi]

sucks for you friend, also really sucks for me we had so many words we were proud of

[Jackbox Games]

Hello!

We're sorry to hear this. If you haven't already, can you please open a support ticket at help.jackboxgames.com so we gather some more information and can look into this further?

[i am a cat]

I have this same issue and got in touch with support about it last week. They've been very helpful & responsive, but we haven't figured out the cause yet.

Glad I'm not the only one, though. Hope it gets figured out.

[General Kenobi]

my new ones aren't saving either. Does anyone know if there is a manual way to re-add my old entries because I have screenshots of a couple of them

[Precisi]

My friends and I played last night and none of the words are in the archive today. :( I was looking forward to seeing them this morning. I'm looking on the same PC we ran the game off of last night.

[J2 | Kono]

I had the same issue and think I figured out what's causing it.

If you don't go back to the main page of Dictionarium before ending the game, the words are not saved. It's probably not intended behavior, but that is how I've made sure it works now.

[General Kenobi]

How would you not go to the main page before ending the game? I just played 2 rounds and relaunched to see if it would save and only the first word did

[TobyKenobiCat]

My family have just started playing this and my son noticed some words were missing, so obviously this hasn't been fixed yet.
Is there a workaround?

[General Kenobi]

Not to my knowledge, but if you want just take steam screenshots with F12

[Moose]

I just realized I was having this issue and I'm super disappointed that most of our entries are gone. We check them all after each game but only some from our very first games have been saved. Trying going back to the Dictionarium main page after each round next time we play to see if it helps.

[General Kenobi]

yeah it sucks, I take screenshots after most games but I recently wiped my computer so I lost most of them :/

[ketchup]

Just checked only have one word saved. Why are these not stored locally?

[Moose]

I did some troubleshooting with Jackbox and the issue looked resolved, but it still seems like most new entries are being deleted. I've gone to taking screenshots myself.