Short Order Confusion

[TruckFace]

I'm making pretty good progress so far (gold on first 2 cities, halfway on third) and am encountering something strange, but perhaps I'm just misunderstanding...

In Wall, South Dakota, stop E, Summertime Buffet I'm having my first real trouble getting gold. My only SO on the menu is Crab Legs. I complete the order in the 7th prep slot as soon as it comes in. The problem is the order is coming in right before I get to the stop, and the customer is leaving before it has a chance to cook. I can't go any faster because the order is not in yet.

I feel like maybe I'm missing something overall with SO, but as I said I'm making pretty good progress so far, so I'm not sure. Any input?

[ImHelping]

I'm not that far in yet since I'm easily distracted, but if nothing is being done "Wrong" on your end you may be dealing with Videogame Taxes, where you can't get a gold on that unless you buy the """"optional"""" upgrades.

Because if nothing is being done wrong by you, and the customer leaves too fast, and off to the side is a shiny "Make SO orders wait longer if you have not made their order already" upgrade nestled in the side of the tech tree... All videogame history signs point to "Upgrade tax"

Especially for an order as short and quick cooking as the crab legs. Where one might reasonably think "Well an upgrade that adds 7, 14, and then 21 seconds of SO order patience is probably overkill for crab legs, right?"

Now, if you ALREADY have those upgrades? Then I've got no guesses from my "Haven't even played that far" assumptions.

[TruckFace]

Good point. I don't have those upgrades yet, so that could be.

I ended up switching to a different SO (marshmallow treats) and got gold. I'll keep your analysis in mind moving forward. Thanks!

[ImHelping]

Originally posted by TruckFace:

Good point. I don't have those upgrades yet, so that could be.

I ended up switching to a different SO (marshmallow treats) and got gold. I'll keep your analysis in mind moving forward. Thanks!

Well, taking a quick peek Marshmallows take about 7-8 seconds to cook while crab legs feels more like 12-14.

So... roughly 7 second difference. Welp! Guess I know what upgrades I'll be fast tracking.

[Rotom]

Maybe I'm just getting super confused by the wording of the post, so please do correct me if I am, but from what I've gathered.

The issue you're having is that a SO appears shortly before the stop, you go to make it, but it times out while cooking? That's not a thing that happens, or rather it shouldn't be happening. If a dish is being cooked (in HS or SO) then the patience will be set to max and won't go down at all. Patience only decreases when it's either not being cooked or is sitting in the holding station. The only exception to this is angry customers, but customers don't start angry until a lot later in the game and SO's can't even reach angry.

Either I'm reading the post wrong, it's a HS item that's timing out and you just thought it was crab legs, or you managed to come across a pretty brutal bug. If it's the last one you should probably report it. Hope this helped!

[TruckFace]

So this is very interesting... I continued on, and was still making mistakes and could NOT figure out how / where. I was doing easy levels and super carefully doing each short order. I was still getting ordered messed up.

I found out what the issue is, and I think I'll do a bug report.

I rebound my HS menu hotkeys to 1 - 8. So I press F1 to open HS1, then 1-8 to cook the item.

The issue that is occurring is that once I'm in the HS choosing which item to cook (1-8), the hotkey pressed is also finishing the SO item with the same hotkey.

So with the crab legs example from the original post, the crab legs in the 7 SO slot were being finished EARLY (bad order) because I was in the HS menu pressing 7 to cook item number 7.

I hope this info helps anyone who may have rebound their HS keys. For now I'll change the hotkeys back, but it's going to be a pain to return to A B C D, etc.

[fallsauce]

Thanks so much! I also changed my hotkeys to 1-8 and couldn't figure out why I keep getting unhappy customers. I've changed it to qwertyui for now to see if this works better