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Bone Nov 1, 2020 @ 9:15pm
CS 1.6 crashes on Windows 10
The game randomly crashes. I have already tried re-installed the game, upgraded to latest graphic card driver, installed latest Direct X.

Every time it crashes it leaves a dmp file under C:\Program Files (x86)\Steam\dumps

The error reads:
Process Name: hl.exe
Process Architecture: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

There is really nothing left for me to work with, I open the game, play for like 3-5 minutes, then it crashes. No errors pop up.

I'm using a macbook running Windows 10, my graphic card is Intel Iris Graphics 6100, i7 Processor, 16 Gb memory.
The author of this topic has marked a post as the answer to their question.
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Originally posted by Automatic:
for some reason they left this option as "low" instead of old, the new renderer is... newer and may work better with your setup.
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La Garra Charrua Nov 2, 2020 @ 3:07pm 
Sorry for my bad English translation.
It happens to me that I start the game and it closes suddenly, I can't see the menu ... :( :(
#1
Automatic Nov 2, 2020 @ 5:31pm 
https://support.ubisoft.com/en-GB/Faqs/000027439/Activate-DirectPlay-or-DirectDraw-Direct-3D-on-Windows-10?fallback=en_GB
#2
Bone Nov 2, 2020 @ 9:48pm 
Originally posted by ꆛLaꐕGaRRaꐕChaRRuA亗:
Sorry for my bad English translation.
It happens to me that I start the game and it closes suddenly, I can't see the menu ... :( :(

Seems like I'm a little bit more fortunate than you are.. At least I get to play for several minutes.. Thank you for the reply tho
#3
Bone Nov 2, 2020 @ 9:51pm 
Originally posted by Automatic:
https://support.ubisoft.com/en-GB/Faqs/000027439/Activate-DirectPlay-or-DirectDraw-Direct-3D-on-Windows-10?fallback=en_GB
Thank you for you suggestion, I have checked that Direct Play, DirectDraw Acceleration and Direct 3D Acceleration are all installed and enabled.

I wonder maybe it's because my video card is sharing memory with system
#4
Automatic Nov 2, 2020 @ 9:55pm 
are you using low option on video tab?
#5
Bone Nov 3, 2020 @ 4:52am 
Originally posted by Automatic:
are you using low option on video tab?

Yes I am, do you think that's the problem?
#6
The author of this thread has indicated that this post answers the original topic.
Automatic Nov 3, 2020 @ 8:17am 
for some reason they left this option as "low" instead of old, the new renderer is... newer and may work better with your setup.
#7
Bone Nov 3, 2020 @ 11:12pm 
Originally posted by Automatic:
for some reason they left this option as "low" instead of old, the new renderer is... newer and may work better with your setup.

I have re installed Windows, Steam and CS 1.6.
And I didn't tick Low Video Option

I have played for hours now and it didn't crash!

I wanted to try playing with Low Video option and see what happens but now I don't want to take the risk... install Windows is not fun

Thank you again for your help!
#8
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Date Posted: Nov 1, 2020 @ 9:15pm
Posts: 8

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