Check your trade offers first to make sure it wasn't declined by the bot. Deposits may take up to 1 minute to appear on the website, depending on the current server load.

You receive a trade offer maximum 5 minutes after winning.
Make sure your trade url is correct.
Your inventory should be set to public.

Decline the trade offer by the bot.
The bot will now automatically attempt to send the offer again within 3 minutes.
Make sure you accept the newly received trade offer as soon as possible.

Please send an e-mail to stating your problem. Make sure you always include your steam ID or steam profile url so we can help you out faster.