Steam Community Market disabled after using new credit card

All Discussions > Steam Forums > Steam Community > Topic Details

bored gamer Sep 7, 2013 @ 2:39pm

Hello, I just added a new credit card onto my Steam account to purchase items from the community market. After I added the credit card and went to buy the items it said "Your account may be temporarly disabled, accoutnt will be enabled on September 14th 2013" Is there anyway to remove this disability or ban? I expected to be able to purchase these items today before someone else beats me to them. At least give me a refund and remove the ban so I can use my old credit card.

< >

Showing 1-15 of 20 comments

Rumpelcrutchskin Sep 7, 2013 @ 3:17pm

No, there is no way to remove this. You can buy things at 14th. Every time you use new card it's locked for a week. Real pain in the ass for people who use virtual credit cards.
You can still buy games though, just cant trade on market.

Last edited by Rumpelcrutchskin; Sep 7, 2013 @ 3:17pm

bored gamer Sep 7, 2013 @ 3:18pm

Originally posted by Rumpelcrutchskin:
No, there is no way to remove this. You can buy things at 14th. Every time you use new card it's locked for a week. Real pain in the ass for people who use virtual credit cards.
You can still buy games though, just cant trade on market.

This is so wrong. I feel so damn cheated right now

Saylor Twift Sep 8, 2013 @ 2:00pm

Good for you for 7 days only. Mine got lock for 30 days and it sucks!

bored gamer Sep 8, 2013 @ 2:07pm

Originally posted by Icefr♥g:
Good for you for 7 days only. Mine got lock for 30 days and it sucks!

WHAT!!!!??? 30 DAYS????

vile Sep 13, 2013 @ 3:14pm

Yeah, the Steam Community Market gets locked for exactly a week if it's the first time the credit card or method of payment has been used. It's to prevent fraud so I can understand why this feature's here. But after the day it's unlocked, you won't have any encounters with it anymore. The Market gets locked for a longer period of time (say, 30 days) if the account has no purchases in the Steam Store and/or if it's a newer account.

Halligan Feb 4, 2014 @ 6:23pm

So steam has no problem taking my money to buy games but not buy items in the marketplace? Makes ZERO sense. Actaully kinda insulting to me as an adult who can manage and monitor my own credit. Too bad I'm so addicted to CS:GO, otherwise I'd say good riddance to steam alltogether. xD

Satoru Feb 4, 2014 @ 6:43pm

Originally posted by Halligan:
So steam has no problem taking my money to buy games but not buy items in the marketplace? Makes ZERO sense. Actaully kinda insulting to me as an adult who can manage and monitor my own credit. Too bad I'm so addicted to CS:GO, otherwise I'd say good riddance to steam alltogether. xD

The store and the market are entirely different and thus diffrent fraud measures are in place. Any more than using your credit card at a gas station is different than at BestBuy or Target with regards to how fraudulent activitiy is detected.

Chris Feb 4, 2014 @ 7:52pm

The Steam Market 30 registration is to protect the market sellers from fraud.

If I was to use a credit card I had stolen to buy Steam funds and then use those funds to purchase cards from the market it would be the market seller who would have to return the money back to the credit card company.

Now Valve could simply solve this by transferring the card back to the original owner, remove any fund that were added to the accounts and then return the money to the credit card company but this takes time and money so it’s easier just to impose a trade restriction. A two week restriction would be enough to expose any stolen cards or fraudulent activity but they decided on 30 days instead.

Last edited by Chris; Feb 4, 2014 @ 7:52pm

☯Triple✘ Apr 24, 2014 @ 7:10pm

when can i use the community market?

it shown : Your account is currently unable to use the Community Market.
even dont have date WTF

Satoru Apr 24, 2014 @ 7:40pm

Originally posted by ImMRcarry:
when can i use the community market?

it shown : Your account is currently unable to use the Community Market.
even dont have date WTF

https://support.steampowered.com/kb_article.php?ref=6088-UDXM-7214#eligibleparticipants

You are not eligigble because you havent met the requirements

#10