Laptop Only Opens on "Aptio Setup Utility"

[Ellie]

I recently had brought my laptop on a plane trip to Europe, and after the flight, my laptop began to only open up on "Aptio Setup Utility." At first, a loading icon appears, but after changing some settings, now it doesn't.

I apologize for my lack of computer knowledge. If you can, I would love it if I can find the problem, and it would be even greater if it can be fixed. Thanks!

[Bad 💀 Motha]

Your other one has no reply yet; u can hurry up and just delete that one then.

After u do, I will just delete my post right here as well.

Judging from "google search" that app comes with some ASUS Laptops, correct?

Please put the model of laptop u have and also OS; as we kinda need that to help.

[Ellie]

Nguyên văn bởi Bad-Motha:

Your other one has no reply yet; u can hurry up and just delete that one then.

After u do, I will just delete my post right here as well.

Judging from "google search" that app comes with some ASUS Laptops, correct?

Please put the model of laptop u have and also OS; as we kinda need that to help.

Yes, the app comes with some Asus laptops in the motherboard. It says on my laptop that it is ver: X502CA.

As of now, my hard drive runs on Windows 8, but the problem is that it won't boot on that.

[Bad 💀 Motha]

Aptio Setup Utility is something that laptop has as a stand-alone bootable utility; or that is a Windows app? I'm confused now that you're saying Win8 won't boot.

[Ellie]

Nguyên văn bởi Bad-Motha:

Aptio Setup Utility is something that laptop has as a stand-alone bootable utility; or that is a Windows app? I'm confused now that you're saying Win8 won't boot.

What I mean is that the computer only opens now on "Aptio Setup Utility,"(This is on the motherboard, as a standalone Bootable utility) as if there is no hard drive to boot with, but I can see the hard drive if I go on "SATA Configuration." I can also see files such as Steam when I enter "Start Easy Flash."

[Bad 💀 Motha]

U have the OS SSD/HDD setup to Boot as 1st Drive?

Maybe the OS or MBR/BootLoad is corrupted; u can repair the OS, but u need a way to boot off of either Optical Media Discs (CD/DVD) or USB Flash Drive / External HDD.

[Ellie]

Nguyên văn bởi Bad-Motha:

U have the OS SSD/HDD setup to Boot as 1st Drive?

Maybe the OS or MBR/BootLoad may be corrupted; u can repair the OS, but u need a way to boot off of either Optical Media Discs (CD/DVD) or USB Flash Drive / External HDD.

So you're saying that a part of the Motherboard's files are corrupted? If so, I will need another computer to download these files on a flash drive? If I need to download them, can you point me to a website based on the model of this laptop? Thanks!

[Bad 💀 Motha]

Just boot from your Windows OS media and do a repair; if that doesn't work, then u have issues related to corrupted OS or Drive at-hand. Either way, it appears the OS is "broken" and needs to be repaired from the OS media/disc.

Otherwise, if u can't fix it this way, take out the drive and hookup to another working machine as a secondary drive, and backup what data u need from it. Then install the drive back into original system and clean wipe it + clean install your OS.

[Ellie]

Nguyên văn bởi Bad-Motha:

Just boot from your Windows OS media and do a repair; if that doesn't work, then u have issues related to corrupted OS or Drive at-hand. Either way, it appears the OS is "broken" and needs to be repaired from the OS media/disc.

Otherwise, if u can't fix it this way, take out the drive and hookup to another working machine as a secondary drive, and backup what data u need from it. Then install the drive back into original system and clean wipe it + clean install your OS.

How would I get this onto a flash drive? Is there a website for it?

Also, a friend had given me a windows 8 repair flash drive to me, in case the files on the drive don't work/are corrupted. When I plug this in, it doesn't do anything, and doesn't even light up(the flash drive lights up when plugged in, usually).

Forgive me for my illiteracy to computer issues.

[Bad 💀 Motha]

For bootup to USB; you may need to ONLY use a USB 2.0 port.
3.0 ports might not work fully outside of an OS.

Then u will need to enter the BIOS at system startup and change the boot order to that of:
1) USB Device/Drive
2) SATA (SSD/HDD)

Or, your laptop should have (and might even show at startup) an F key that is used for Boot Options; which selecting that, you should be able to do a one-time boot to that USB drive.

[Ellie]

Nguyên văn bởi Bad-Motha:

For bootup to USB; you may need to ONLY use a USB 2.0 port.
3.0 ports might not work fully outside of an OS.

Then u will need to enter the BIOS at system startup and change the boot order to that of:
1) USB Device/Drive
2) SATA (SSD/HDD)

Or, your laptop should have (and might even show at startup) an F key that is used for Boot Options; which selecting that, you should be able to do a one-time boot to that USB drive.

I am not sure what you mean by USB 2.0 port. As I said before, I do not know much about fixing computers. Sorry.

Also, how do I changee the boot order to those two things? When I go to boot, I only see that you can enable/disable fast boot, or delete boot option.

[Bad 💀 Motha]

Pretty much every Laptop / Desktop for many years now, has multiple USB ports.
Some are 1.1/2.0 and some others might be 3.0
It is a "Spec" related to speed and such. But they usually also have a different chipset for each "set" of USB ports.

This is why they are color coded; 2.0 are either Black or Yellow
3.0 are Blue

If you look at the port straight-on; you can clearly see this.

[Ellie]

Thanks. 3.0 is blue, as you said, but the 2.0 ports are grey. It still seems to be the same, though. How can I make it boot on this. And If I cant, will I have to reinstall files on the motherboard?

Edit: The flash drive lights up after booting to setup utility. I am not sure how to make it boot to the flash drive instead of opening to setup utility.

[Bad 💀 Motha]

Most laptops do have their own version/form of a Bootable Diagnostic Application; that is within the BIOS itself; or is on the HDD as part of a hidden secondary OEM partition.

Again just plug your OS USB Flash Drive into a 2.0 port (Grey) and you should be fine to boot from that.

Can U take pictures of whats on the screen once it boots to that utility application?
I really can't find much on google searches or elsewhere about it.

Overall, it just appears to me u are powering on the laptop and then letting it sit too long; press the key needed to enter the BIOS. As there might even be an option to stop booting to such utility firstly. Overall, u should enter the BIOS so u can force-change the Boot Drive Order.

[Ellie]

Can we move this conversation elsewhere (kik, fb messenger) so I can send photos/video easier?

[Ellie]

Nguyên văn bởi Bad-Motha:

You can upload pictures for free (even in bulk) to IMGCUR
Once uploaded should end in a unique URL address; which u could then share.
No exchange of infos needed; etc...

Can I have a link to this? And does it work with phones (as I'm using now)