Manta Ray Mar 8, 2014 @ 8:39pm
[RESOLVED]Redeemed Games not show up in Library, but show in Store Transactions
I continue from thread http://steamcommunity.com/discussions/forum/1/558749824864437586/
because it was closed.

Ok i was wrong!
Problem not solved! :(
I checked my roomates profile by accident(instead of mine) and i saw the number of games changed so i thought it got updated.
I redeemed 3 more games now from Humble Simulator Weekly Sale and they redeemed fine. The problem is the 8 previous games from Humble Weekly Sale: The Adventure Company and Friends, still don't show in my library!
The strange thing is that they show up in my account-> Store Transactions tab (cdkey and free next to each) but not in the Licenses- Subscriptions tab!
Last edited by Manta Ray; Mar 14, 2014 @ 1:37pm
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Manta Ray Mar 12, 2014 @ 10:54pm 
Here is the feedback.
Well my problem finaly got resolved, i think by itself! My account got updated or something.
I opened a ticket and after the initial automated email from support (which said thank you for contacting support and we will look into your problem sometime in the following days) i didn't received any other contact.
2 and 1/2 days later the games just appeared in my library!(no email, no answer in the ticket, no ticket closed by support)
After that i waited a couple of days, for some kind of response from support but nothing, so i had to close the ticket by myself since the problem was solved! :)
There is a more active thread about this problem here http://steamcommunity.com/discussions/forum/1/558749824416393653/?tscn=1394828897
Last edited by Manta Ray; Mar 14, 2014 @ 1:39pm
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Date Posted: Mar 8, 2014 @ 8:39pm
Posts: 1