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KiRA Oct 29, 2015 @ 9:18am
Youtube videos crash steam overlay.
Everytime i click an Youtube video on any steam discussions steam overlay freezes. Cant click on my username and other things on Steam. So the only thing to do is to log off and in again. Lately there have been many Steam updates but none of them resolving this problem. Thank you.
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Showing 1-15 of 26 comments
KiRA Oct 29, 2015 @ 1:07pm 
I cant be the only one regarding this. Closing the steamwebhelper.exe with task manager helps. But still the same process happens when clicking again any video, this is not normal. Help?
Merry Xmas! SAUNA Oct 29, 2015 @ 1:35pm 
DO you mean videos played on the "Steam overlay - in game" or from "Steam client" ?.

What about youtube videos on web browsers?, are you experience weird behaviour. heavy load or crashes too?

What about your computer specs?, do you have installed DX11?

I am asking cause I do experience big unstability on overlay for anything flash related.

In my case I think it's related to latest flash versions and DX 11, where some computers can install and run DX11 but their video cards arent completely compatible and latest flash versions might be running some DX11 specific code that will make the system hang or crash.

If my guess is true, then Dirty Fishy's fix to retro update flash versions (as I understand he suggests), makes sense. Another workaround will be degrade from DX11 to DX10.
gekkii Nov 9, 2015 @ 8:09am 
Originally posted by SAUNA:
DO you mean videos played on the "Steam overlay - in game" or from "Steam client" ?.

It's happening on the in-game overlay for me.

Killing the webhelper process doesn't help, it just refreshes the client - so I'm assuming the OP is talking about the client, although the in-game overlay is also doing it.

I don't play videos through the client, but opening youtube links from the client or chat causes FF to freak the ♥♥♥♥ out, unless FF was already running with a youtube page loaded.

Idk if that's related or not tho.
Merry Xmas! SAUNA Nov 9, 2015 @ 11:59am 
Originally posted by Eve van Odder:
Originally posted by SAUNA:
DO you mean videos played on the "Steam overlay - in game" or from "Steam client" ?.

Killing the webhelper process doesn't help, it just refreshes the client - so I'm assuming the OP is talking about the client, although the in-game overlay is also doing it.

I don't play videos through the client, but opening youtube links from the client or chat causes FF to freak the ♥♥♥♥ out, unless FF was already running with a youtube page loaded.

Opening a youtube link from, say, a forum post on the client means the players loads embedded on the client itself, but I thought clicking a youtube link on a chat windows would launch your browser with a steam warning. Is that correct?

Have you tried to switch to beta or from beta?, also consider since when you started to have this issue.
Last edited by Merry Xmas! SAUNA; Nov 9, 2015 @ 11:59am
Leah 💜 Nov 9, 2015 @ 10:07pm 
I was just looking for this.. It's been happening for a while, it's not too hard to replicate, you just need to enter Youtube from an embedded window..

Step by step would be:
-Open the Steam overlay (not on Big picture)
-Go here:*
http://steamcommunity.com/sharedfiles/filedetails/?id=352326221
-Select the embedded video, and click on the Youtube icon (bottom right)** a new window will pop up
-Once watching it in YouTube, as soon as the video starts playing, its control bar disappears
-Move the cursor over the video -no need to click- and it will disappear
-Press ESC to leave the overlay, you can use the mouse in-game without problem
-Go back to the overlay, the cursor is visible but the overlay is unresponsive to mouse input (not to the keyboard if it's in the right focus)

I've tried this in Source games, other DirectX games (-Quake 2 engine-) and others (Terraria) the result is the same.

*Any YouTube video embedded on Steam would probably work
**For some reason, simply entering the youtube url works fine

I'm running Windows 8.1 64bits
YouTube uses its HTML5 player

EDIT: I just found out, when you click on an embedded video, the new window is in a pop-up format, without the 'home' button, and no way to edit the URL, probably the reason why entering the URL works fine..

EDIT 2: I'm starting to get it! Opening a link to a new window will bring up the pop-up window format, some annotations on youtube have this function as well (as embedded videos do!)
Pressing ctrl+click or middle mouse button just opens a regular new window, it's those links that cause this new pop-up window to appear

In a few words, the Steam overlay loses mouse input when hovering over an html5 YouTube video in a pop-up window
Has happened on:
Windows Vista
Windows 8.1 64 bits
Windows 10 32 bits
Last edited by Leah 💜; Nov 10, 2015 @ 4:53pm
Merry Xmas! SAUNA Nov 9, 2015 @ 10:25pm 
A few hours ago, I just got something similar using the steam overlay on the game Spacewar.

I had my gmail opened on overlay browser and a youtube video embeded on a gmail notification, and as soon hit play progression bar dissapeared and player froze. Had to restart the game to fix it.

I'm not using the steam beta right now, on windows vista and fairly modest setup. But as I previously said browsing and videos on OVERLAY were always buggy for me. The steam client also been unstable in the past but I haven come across any issue recently.
gekkii Nov 10, 2015 @ 10:54am 
Originally posted by HEDY LAMARR:
I'm ... on windows vista..
Merry Xmas! SAUNA Nov 10, 2015 @ 12:55pm 
Originally posted by Eve van Odder:
Originally posted by HEDY LAMARR:
I'm ... on windows vista..
Do you mean you're running on vista or that it might be the origin of the issues?.

Cause, last user post before mine says he's on windows 8.1, 64-bit.
Leah 💜 Nov 10, 2015 @ 4:48pm 
Hey, I just replicated the bug on another machine, and it also happens on a 32-bit Windows 10
Merry Xmas! SAUNA Nov 10, 2015 @ 5:09pm 
Originally posted by Leopoldo:
Hey, I just replicated the bug on another machine, and it also happens on a 32-bit Windows 10

You may want to also post on the Steam beta forum, they have a more proper sub forum dedicated for submiting bug reports, as I think this is what you have found.

I posted issues before on this forum and never got any official answer. I have a slightly little more hope for the beta forum.
Daminite Nov 22, 2015 @ 6:20am 
I found this bug too last night. The video kept playing and I could shift tab out but I could no longer interact with anything in the in-game overlay itself. And this happened with both the mini player and the full site.

Win 7 64bit

Also I actually face palmed when I finally opened the video in my regular browser and found out that the keys in Unepic work in every lock in the area they're associated with... I spent over an hour going in circles looking for a key for the boss room in the mines.
Merry Xmas! SAUNA Nov 22, 2015 @ 6:30am 
My Steam Client freezed last night when I clicked on a youtube video a friend posted on comments on my status. Just like that user reported a few posts before.
Leah 💜 Nov 22, 2015 @ 7:00am 
Oh hi again, as you, SAU/VA, suggested, I posted about it in the beta forums... just forgot to tell about it here
dunadan Dec 12, 2015 @ 2:13am 
I've had this issue for months... Last update I thought fixed it, but it appears I'm wrong since my Steam gets frozen again whenever I try to watch an embedded video which forces me to close Steam... This is really a sad joke, the more money Valve does the cheaper they get.

Btw I don't use flash on my computer. I have absolutely zero issue using the html5 player on my Chrome set up, so this must be a Steam issue.
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Date Posted: Oct 29, 2015 @ 9:18am
Posts: 26