GG Crew Jun 23, 2016 @ 3:04pm
Crafting badges but not always awarded a 2016 Summer Sale card
I just finished crafting 30 badges. While reviewing the badge rewards, I noticed that 3 of them did not award a 2016 Summer Sale card.
I reviewed the new items in my inventory, which followed a pattern of "background, icon, Summer Sale card" for 27 sets. There were 3 sets that only had "background, icon".

The 3 games in question:
- Envoy
- Neverending Nightmares
- Paper Dungeons

What is my best option for getting those 3 missing Summer Sale cards?

Thanks in advance!
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Showing 1-10 of 10 comments
ROMASS Jun 23, 2016 @ 3:55pm 
I had a similar problem, today i crafted 7 badges but received a Summer Sale card only for the first six.
7th badge game was Tiny and Big: Grandpa's Leftovers.
I was thinking of a daily limit but seeing you've crafted a lot more the cause must be another one :neilfacepalm:
tnglen Jun 23, 2016 @ 4:59pm 
I'm in the same boat. Crafted a few last night, got cards for most badges. Today crafted 2 new badges, 0 cards or bonuses.
Yeah i just crafted a badge then (Battleblock Theatre) and no Summer Sale card :( What a waste
CinthyaBunny Jun 23, 2016 @ 5:38pm 
People are also having issues with buying the cards off the market (like me) where buy listings register an error and don't actually get listed.
Last edited by CinthyaBunny; Jun 23, 2016 @ 5:38pm
CloudExSolider Jun 23, 2016 @ 6:30pm 
Crafted a couple badges just now. Didn't get summer cards for the Hektor or Really Big Sky badge :(
GG Crew Jun 23, 2016 @ 10:54pm 
I have filed a support ticket, and will update with any (or no) response.

It may take a few days before I hear back from them. :steamsad::rcry::sad_creep::meatytears:
Hanomaly Jun 23, 2016 @ 11:20pm 
i thought this was happening to me until i *MANUALLY* checked my card count each time i crafted a badge.

YES.. sometimes when i craft a badge the "rewards listed" does not SAY i got a Steam Summer Trading Card.. *HOWEVER* if i look at my Inventory a NEW Summer Trading card *is there*.

http://steamcommunity.com/my/gamecards/480730/

Go to your Badges section, and look at your Summer Cards 2016 progress *every single time* BEFORE you craft a new badge.. THEN check the number of cards you have *after* you craft a badge (even when it doesn't say you got a card as a reward). You will likely notice, as i have, that you actually do receive a card even though it wasn't announced as a new Inventory Item you got.
MagicDN Jun 23, 2016 @ 11:45pm 
Yeah, even it wont show it first, it is in your inventory. I myself crafted few badges, but got 7 day wait for some reason, I have mobile guard activated. :rfacepalm:
GG Crew Jun 24, 2016 @ 11:27am 
Response from the support team:
Originally posted by Support Tech Toby:
Thank you for contacting Steam Support.

All Summer Picnic Sale rewards are delivered automatically when a badge is crafted or leveled up.

NOTE: Due to high traffic, there may be a delay in receiving these rewards.

Steam Support does not expedite this process or grant missing rewards to accounts.

For more information about the Summer Picnic badge and leveling up your Steam account, please read our Summer Picnic Sale FAQ:
http://store.steampowered.com/salefaq/

Not surprised by the response, but disappointed by its tone. I would have appreciated any indication that they at least investigated the issue. Something like "we can confirm that the cards were awarded, even though they didn't appear on the rewards screen", or "we're looking into the issue", or a response that doesn't feel so automated / cut-n-paste.
HellBreaKer<|> Jun 28, 2016 @ 11:51am 
crafted 3 badges here got 0 cards..........
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Date Posted: Jun 23, 2016 @ 3:04pm
Posts: 10