Wrangler Nov 17, 2017 @ 5:18pm
HELP! Can't sell..On hold
1 sell listing on hold
Learn more about how to remove the need for market listing holds

I have Steam Guard on my Phone. I've sold many things over the last month without incident. I went to post something to the marketplace for sale but its telling me its on hold.

I've logged into the website with my steam guard code but the hold still remains?

Any help would be apprecaited.
< >
Showing 1-15 of 15 comments
XBL Laberbacke Nov 17, 2017 @ 5:35pm 
When was the last time you bought something from Steam? Not the market, not a key activation.
Wrangler Nov 17, 2017 @ 5:42pm 
Less than a week ago..picked up offworld
XBL Laberbacke Nov 17, 2017 @ 5:54pm 
And when was the last time before that? You have to have bought something between 30 days and a year ago. Less than one week is not thirty days.
999999999 Nov 17, 2017 @ 6:05pm 
It tells you what you need to do at the top of the Steam Market page.
Wrangler Nov 17, 2017 @ 6:09pm 
I bought and sold many marketplace items over the last 3-6 months, fairly regularly.

Also, I've followed all the steps at the top of the page before posting.

This was working fine up until a few days ago.
Wrangler Nov 17, 2017 @ 6:30pm 
Contact support. Appreciated. Thats not what was showing up when I clicked on the hold message in the marketplace. Thanks
999999999 Nov 17, 2017 @ 6:31pm 
It says to contact them? Nothing else?

Odd...
Wrangler Nov 17, 2017 @ 6:59pm 
is allowed to trade and use the Community Market. If you cannot complete any trades or use the market, feel free to contact Steam Support. It would be helpful to include a screenshot of any error you are seeing.
Forcen Nov 17, 2017 @ 7:02pm 
But you can trade and use the market, it just shows gives you holds right?
If you cannot complete any trades or use the market, feel free to contact Steam Support.
If you can use the market just in a slow way then don't contact them this way. Figure out why you have holds instead.
Basically it gives you holds so it probably thinks you haven't used the mobile authenticator for 7 days.

Do you have a green shield here? https://store.steampowered.com/account/
If you search your emails for "authenticator added" do you find any recent emails?
Last edited by Forcen; Nov 17, 2017 @ 7:04pm
Wrangler Nov 17, 2017 @ 7:04pm 
Yes, it green
Forcen Nov 17, 2017 @ 7:05pm 
Did you get a new phone recently or reinstalled the app?

If you get holds that means you CAN use the market, it just takes longer.
Wrangler Nov 17, 2017 @ 7:08pm 
Same phone I've had for a while.I put teh gaurd on months back. I'm not sure what changed. I'll contact support to see what they say. Thank you all.
Forcen Nov 17, 2017 @ 7:12pm 
Again, you contacting support that way might not lead to anything since they will probably say "you can use the market, you just used it." *closed ticket*

Can you search your email for any mail from Steam about authenticators?
If you added it again then you did get an email about it.

Just to be clear, holds are caused if you haven't used the authenticator for more than 7 days.
How does it work?

If you haven't had your account protected by a Mobile Authenticator for at least the last 7 days, items leaving your account will be held by Steam for up to 15 days.
This means if you reinstalled the app, or just logged out or switched to email for a bit then it resets.

Anyway, you should not get more holds in 7 days from now or less.
Wrangler Nov 17, 2017 @ 7:16pm 
Just looked through my mail. Nothing related to Steam Guard, only the purchase of game made last Monday. Odd. I'm only trying to seel some extra CS:GO weapons so its not really a big deal just an annoyance. I can wait.
< >
Showing 1-15 of 15 comments
Per page: 1530 50

Date Posted: Nov 17, 2017 @ 5:18pm
Posts: 15