Maikee Oct 29, 2016 @ 10:41am
Failed to contact key server
Hey everybody, I have a problem... I can't start game Tom Clancy's Splinter Cell Blacklist.
When i try to start it ... it says "Failed to contact key server" and its doing all the time... :/
Please if somebody can help me :( :steamsad:
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Showing 1-15 of 31 comments
Cathulhu Oct 29, 2016 @ 10:42am 
Ubisoft no longer provides keys. Make sure your UPlay version is up to date and retry again to launch the game.
Maikee Oct 29, 2016 @ 10:43am 
I do not have UPlay app.
Cathulhu Oct 29, 2016 @ 10:44am 
Then you better install it.
Maikee Oct 29, 2016 @ 10:45am 
But why do i need to have UPlay when i bought it in steam ?
Cathulhu Oct 29, 2016 @ 10:54am 
Because it's a Ubisoft games and their games run through UPlay, no matter where you bought it.
Maikee Oct 29, 2016 @ 10:55am 
I have UPlay now... but it still does not works
NC350X Oct 29, 2016 @ 11:15am 
I think a lot of people who bough Splinter Cell during this weekend sale are having this problem, because I have it too. I can only assume that the problem is that Valve hasn't gotten enough key codes from Ubisoft yet. Check out this article here:

https://support.steampowered.com/kb_article.php?ref=2204-OPGC-4862
Sebb Oct 29, 2016 @ 12:52pm 
i have the same problem
Mobius Oct 29, 2016 @ 8:50pm 
Same issue, failed to contact key server, purchased the game this weekend.
Donald Trump Oct 29, 2016 @ 10:13pm 
Same problem here. You know when someone has a job, I expect them to do their job? Let's make Steam great again.
₩ł₮₵ⱧɆⱤ Oct 29, 2016 @ 11:21pm 
same prob here too....
TheFancyLettuce Oct 29, 2016 @ 11:27pm 
@NC350X thanks for the info, it´s kind of a bummer that this kind of ♥♥♥♥ happen on steam since they´re pretty much selling something they don´t have... but at least the key will be provided later
IEatGlue Oct 30, 2016 @ 2:38am 
Failed to contact key server. Splinter Cell Blacklist.
So I saw a sale on Splinter cell, ive never seen any of the games so I decided to get one. When the download was done the key failed to contact the key server, any advice?
Phantom Oct 30, 2016 @ 2:58am 
I've got the same - I looked it up. Apparently it's when Steam sell a game they do not have enough CD Keys for and the DRM stopps you from being able to use it!
It should work in a day or so, but it is terribly unethincal for Steam to pull this crap!
I'm having the same problem, this isn't very good customer sevice. very poor infact!
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Date Posted: Oct 29, 2016 @ 10:41am
Posts: 31