Prblm with downloading

[rudsoи]

Hi there, i was changing my setup i have downladed every driver etc. My internet is working fine i didn't change anything but i can't download anyrthing from steam it shows somerthing like this:
There's an error<game name> no internet connection
no download source
My intenet is working fine but still i can't do anything

[chakfung2]

Me too :(

[WOLOLO]

Same error here, uk based.

In order I have:
1. Removed my firewall
2. Changed download locations
3. Checked server status (all claim to be fine)
4. Gotten pissed that steam has literally 0 actual support anymore. Not being able to submit a ticket is pretty ridiculous.

Firewall is not the issue for me, would love some suggestions.

[Tiel]

I don't know about the No Connection problem, but a few of us were having a problem where certain accounts are unable to /prove/ to the steam servers that they own the games in their library and they consequently don't download.

There's an article here that covers some basic troubleshooting.

Otherwise, someone in one of the threads were able to use their SO's account to download their games using the Library Share functionality. And, indeed, a new account with no games on it does the job too (Steam has no policy against multiple accounts). Again, the issue was different, but might be worth a shot.

[Yourebuying]

Originally posted by Tiel:

I don't know about the No Connection problem, but a few of us were having a problem where certain accounts are unable to /prove/ to the steam servers that they own the games in their library and they consequently don't download.

Tiel, do you know of an appropriate way to submit a support ticket for this?

I looked at the options and nothing seems to cover this.

[Tiel]

Originally posted by Yourebuying:

Originally posted by Tiel:

I don't know about the No Connection problem, but a few of us were having a problem where certain accounts are unable to /prove/ to the steam servers that they own the games in their library and they consequently don't download.

Tiel, do you know of an appropriate way to submit a support ticket for this?

I looked at the options and nothing seems to cover this.

Yeah, the only option it'll give you is a generic 'something is blocking connection guess yer screwed' page if you try going up the networking alley. You're absolutely right that there isn't a proper way to go about making a ticket for this specific issue.

One would have to use another slightly relevant option like, Steam Client crashing, or Offline Mode. I think SteamGuard will give an option to write in the problem as well.

[Yourebuying]

Thanks much for the heads up!

[amulius]

Since we cant link any pictures of the problem i link to my Facebook account and there you se the problem i have seems the same as you have. I tried to make a new account and i purchased a new game on that account and download and all worked fine so it seems like your orginal account is the problem it looks like and i can't se NO help to get from Steam in anyway!! Here is the Facebook https://www.facebook.com look up my name Morgan Dale

[trogloshite]

I'm also having the same issue. Started about half an hour ago.

[Shadoc]

This started yesterday right after i bought Rokh.. nothing updates, it sits at update queued and when trying to install any game i get "an error occured while installing "game" (content servers unreachable)

[dioxh]

you can submit ticket via the steam app

[Stryker]

Same problem here...happening on my laptop and desktop for the same account..disabling firewall does nothing..

[AmericanFatPlayMinecraftOnXbox1]

nice :D

[TheBrunoBear]

Originally posted by Tiel:

Originally posted by Yourebuying:

Tiel, do you know of an appropriate way to submit a support ticket for this?

I looked at the options and nothing seems to cover this.

Yeah, the only option it'll give you is a generic 'something is blocking connection guess yer screwed' page if you try going up the networking alley. You're absolutely right that there isn't a proper way to go about making a ticket for this specific issue.

One would have to use another slightly relevant option like, Steam Client crashing, or Offline Mode. I think SteamGuard will give an option to write in the problem as well.

It has nothing to do with that, i have the same problem, i cant download any games, even games that i have downloaded before, this is a recurring problem for multiple accounts/users.. Dunno what can be done, i have tried changing region, but that does nothing!

[dioxh]

have we all bought a game in the last 24hrs?? perhaps when we buy a game it ♥♥♥♥♥ up

[Yourebuying]

No it isn't that, this seems to be related to the inability to update or download steam as well.

My problems started when I tried to download something from the steam workshop on saturday.