FAQ + Issue Reporting

[Sleepmode]

There are a few things giving people trouble that I'd like to clear up. This thread will be for addressing these things, as well as for reporting bugs or any other such issues.

The game takes too long to load!
Yeah, it does. The game was originally an arcade title, so I assume it opts to load everything upfront rather than load only what it needs when it needs it, which works better for a game center environment. Not really an excuse, but that's very likely why you have to wait so long.

I can't skip the intro movie or the demo!
When the game loads, it will only accept inputs from the in-game key bindings; enter and space will not skip anything. The start buttons (I for 1P, numpad - for 2P) will skip these intros, as they are part of the in-game bindings. Again, likely the result of this game being for arcades first.

My controller doesn't work/my character won't stop jumping!
This game doesn't play nice with most Dinput controllers at the moment. While you may have more success with Xinput controllers, your best bet is to map your controls to keyboard inputs with a program like Xpadder or AntiMicro. Remember to keep your controller disconnected until the game loads so as to avoid any input overlapping (as the game will detect the keyboard and your controller at the same time).

Known Issues

• when exiting to the main menu from gameplay, the stage's music will continue playing, and overlap with other music until entering the character select screen again
  
• when attempting to change graphics settings, the game does not save the settings upon rebooting

Ask questions or report issues here!

[SEALYELECTRONICTECHNOLOGYCO.LTD]

First of all, thank you very much for your patient comments and suggestions.

[SEALYELECTRONICTECHNOLOGYCO.LTD]

The game takes too long to load!
Reply：Checking the cause, the fastest 43 seconds, 2 minutes, 30 seconds, 4 minutes, 7 minutes of loading time.

I can't skip the intro movie or the demo!
Reply：This is easy to fix and will be updated

There's no versus mode!
Reply：Being tested, will be updated.

My controller doesn't work/my character won't stop jumping!
Reply：The joystick must be activated before restarting the program,Otherwise, jumping problems can occur,Will be updated and corrected.Will find a better way to solve it

Known Issues
pressing start to challenge a player during story mode as the game starts loading the stage preview screen will cause the game to hang

Reply：when VS Loading Please do not press other buttons or wait to resolve,If more than a minute, consider restarting the game.Will find a better way to solve it

[Dick Thickly the Statutory Kid]

Dualshock 4 pads with the DS4windows app have an issue where one controller is both players.

[Sleepmode]

Thank you for your responses, Sealy! Your open communication with us is very appreciated :)

[RyanArcher29]

Game's actually running really slow for me (latest demo), whenever I change the graphic settings and then reset as required, it doesn't save them.
EDIT: When you alt+tab and then alt+tab back in, you're pretty much stuck with a black screen and need to restart your computer. Also, is the game already playable on Steam if you buy it now? I wonder if that might be why the demo isn't saving my settings.

[Sleepmode]

Updated the main post. One minor sound issue added.
Local versus mode is also finally here! Have fun!

[RyanArcher29]

In case my original post wasn't seen, I mentioned that the fullscreen doesn't work properly and also asked whether the game is still being optimized or not. Please reply to me as soon as you can. Thank you.

[Sleepmode]

Ursprungligen skrivet av RyanArcher29:

In case my original post wasn't seen, I mentioned that the fullscreen doesn't work properly and also asked whether the game is still being optimized or not. Please reply to me as soon as you can. Thank you.

What issues have you been having with fullscreen mode?

[Bravehaart]

I have encountered said "challenging during story mode" game hang/crash. I have also recently found an issue where during story mode, there's instances where the only music that plays is the Character Select music for the rest of the game. This does not happen during Versus Mode.

Also, here's hoping that in a future update, the startup of the game doesn't take too long. As well as other resolution options (or at least borderless windowed)

[RyanArcher29]

Ursprungligen skrivet av Sleepmode:

Ursprungligen skrivet av RyanArcher29:

In case my original post wasn't seen, I mentioned that the fullscreen doesn't work properly and also asked whether the game is still being optimized or not. Please reply to me as soon as you can. Thank you.

What issues have you been having with fullscreen mode?

It would look like a normal-sized window on the top left of the screen. It would never actually go fullscreen.

[robofishguts]

Loving the game so far!

Issue: When using a controller/stick, START is not working. Is there anything I have missed?

[Gamma Ray]

When playing the game in big picture mode while on two screens (identical mirrored screens), the screen goes black once the fight starts and can only be regained by alt-tabbing twice. I am using full screen mode.

EDIT: Actually, this seems to be the case even in single screen and outside of big picture mode, too.

GTX1080, quad core i5 CPU that I forget probably 4GHZ, 16GB of RAM, onboard motherboard audio, etc.

EDIT 2: I also tried adjusting all of the settings to minimum while leaving fullscreen on (yet not all of the settings stayed...) and the black screen problem persisted. I'm leaving it on windowed until there's a patch.

[RyanArcher29]

Sorry if it sounds like I'm doubting you guys, but I'd like to know if you're are indeed still working on ironing out the issues currently surrounding the game. It's been a while since you guys have updated us on the matter. Again, I really do want to be able to play this game (I'm waiting on optimization, since the game doesn't appear as if it should be too graphically demanding. I at least hope that is within your plans).

[Sleepmode]

I've added the "lack of saving graphics settings" issue to the list because it's still there. It does save fullscreen/windowed settings, but shader/texture quality settings are never saved. Does anyone know their way around the unigine.cfg file? I have a feeling we may be able to change settings there if we have to

[Dick Thickly the Statutory Kid]

For some reason, I can't load the game properly anymore. It hangs on the first screen like always, but the game starts up in the background. I can hear the game playing and press buttons.

The game momentarily unpauses during the VS screen, then goes to a black screen after that. I'm assuming it will just continue to do that if left alone.