exacty what the title says pls send help i want to play game

EVERYONE WHO IS ALIVE GO AHEAD TO THE GAME

I buyed 4 x ingame currency at april 2017 (up to 80$) and played 50 hours. today i installed the game again and all my feds / jovians / blueprintes / items and game progress are gone. i tryed to contact the support on the website but dont get a answer or contact informations for this. i want to know whats happend to my game progress !...

I really like this game. Wish it was still being developed. I play it by myself late at night (when it wants to work now days) when I just want to kinda zone out and relax. I just wish there was more interest in it; it had amazing potential. Makes me sad....but I'm still trying to play it. So that says something I guess, right? To whomever made this game and still reads this, I really appreciate your work. I hope you are doing well. Thank you....

^