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[Skillripper]

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[Kentun]

Originally posted by Mike:

I invested money in their product and now I cannot play said product on my PC, as I was able to do up till today

Disney screwed people like me over and now I'm not going to waste $30 on something I already owned

stop editing your posts to add more nonsense

no one cares

I Get where you're coming from, but the reason they can't give the game to people who used codes, is because all those codes were redeemed for use with a Disney Infinity Account which the servers that hold all those accounts with the code redemptions, are going to be shutting down soon, so they can't/won't give the game to people who didn't purchase the DLC on steam (Steam Servers aren't shutting down so they have proof that the users who purchased the DLC on steam have actually purchased content for there game on steam and they can give them the Gold Edition). All in all it's sad to say, but if you ever want to play the game on PC again you will have to shell $30 and you will get every character and playset for 3.0 back, you won't get the 2.0 playsets or 1.0 playsets but you will have all the 1.0 and 2.0 characters and all 3.0 Playsets and characters.

[Spire.dmg]

You have peace unless you were one of the people that spent money on a figure to play on PC and now can't without spending more money. Also this isn't a case of can't, devs/publishers can make keys for people when needed for people that didn't buy the game directly from Steam. Itch.io is a example of this where the devs give keys to people that bought the game on Itch and then gets Greenlighted on Steam.

[Rumble]

Chris,
You don't know what are you talking about. I contacted Disney Support prior to the shutdown (sounds like Mike did too), and Disney Support specifically said all the redeemed web codes will be transferred to Steam servers after the shutdown. I checked this with multiple Disney support reps and even the day before the shutdown. You can see from multiple press releases that Steam version of 3.0 was to continue since it is hosted by Valve.

I would speculate here that Valve changed their mind about the transferring the web codes and decided to charge instead for Gold editions. It is unfortunate the communication about the shutdown and which version is continuing was mishandled so badly. am a big fan of the franchise but this leaves a bad taste.

[Madjoki]

Originally posted by Rumble:

Chris,
You don't know what are you talking about. I contacted Disney Support prior to the shutdown (sounds like Mike did too), and Disney Support specifically said all the redeemed web codes will be transferred to Steam servers after the shutdown. I checked this with multiple Disney support reps and even the day before the shutdown. You can see from multiple press releases that Steam version of 3.0 was to continue since it is hosted by Valve.

I would speculate here that Valve changed their mind about the transferring the web codes and decided to charge instead for Gold editions. It is unfortunate the communication about the shutdown and which version is continuing was mishandled so badly. am a big fan of the franchise but this leaves a bad taste.

Valve lets publishers generate unlimited amount of free codes they can give out any way they want.

It's Disney's decission if they give those to players or not and how to do it. (Valve doesn't have access to game's servers to check stuff). But Valve can give access to those who bough directly from Steam easily.

[DarkSlim]

Same here, I bought characters and play sets and redeemed their codes to play on PC\Steam, was told by the DI support to no worry and that I'll be able to play it and get the gold versions but now DI 3 has vanished and I don't have access to any of the new gold versions... that is not okay.

[VenRossX]

no way!! i was just playing my game yesterday and now is gone, and no gold edition for me!

this is so unffair

[Rumble]

Chris,
Your argument is flawed. Any mention of Gold edition occurred only on the day of the shutdown, when it was already too late to make a $5 in-app purchase to ensure a copy of the gold edition. This would have been a no-brainer if they had announced it ahead of time.

Those of us who are crying foul isn't because we don't get the gold edition, but that the free edition was pulled completely out after being told otherwise prior to shutdown. I would have been ok even if limited to my redeemed webcodes.

[Rumble]

You can see here the different message Disney had about the closing and Steam versions as of Sept 26, 2016:
https://web.archive.org/web/20160920055722/https://infinity.disney.com/closing

"The Steam versions of Disney Infinity 2.0 & 3.0 will remain operational with the exception of all online services and community features as these will be discontinued."

This is in contrast to the revised message after Sept 30.

[Rumble]

It is shocking because they removed free-to-play version (aka Disney Infinity 3.0) altogether when as you quoted:
"As of September 30, 2016, Disney Infinity 3.0 will remain playable but will temporarily be unavailable for new downloads. DLC purchases from the Steam storefront and in-game will also be unavailable."

If you have bought 2.0, you would see in your library that both 2.0 and 2.0 Gold Edition shows up. Gold Edition is a separate release so it was unexpected that Steam will remove the regular version altogether.

[CartoonJessie]

I think I was a bit of an idiot then. I bought the set of Inside Out on Steam. (Several other sets with actual figurines in the shop.) Yet this morning I didn't see a free copy or anything. I just bought the new game. Are you guys telling me I just spent that money for nothing?

Is there actually anyone who has a "free" version at this point? Or has everyone had to pay so far?

[[-THEMIGHTYBOOSH-]]

well i installed disney gold because me and my little lad enjoy playing it ... we only got what we allready ownd ontop of inside out compleately free so thats a good few hours of game to keep him quiet xD so yer bummed about what thay did but at least my boy can play his 12 and loves it :)

[lomaxgnome]

They could easily put steam keys for us to redeem on our disney infinity web accounts if they wanted to. Has nothing to do with valve or any other restrictions. It's just a question of if disney wants to, which seems unlikely. But at least they did this at all, instead of just letting it die.

[PocketYoda]

Originally posted by Mike:

wow, Disney support lied

they said anyone who activated any codes in the game on Steam would get Gold

yet..no gold here

Yeah same i bought all retail and i got nothing...

[Starlettia]

I wish I can own the Steam version since me and my brother brought plenty of DLC figurines from the web version before September 30, 2016. Seems very unfair! :P

[PocketYoda]

Originally posted by Chris:

Because you pruchased stuff on PS4 doesn't mean you are eligible to get a free copy on Xbox One. Different publisher...

They told us Retail keys would get us a copy of DI 3.0 gold..

I bought retail because i collected the minis, i've never even played the Ps4..