Anno 2070

Anno 2070

Xono Dec 24, 2012 @ 1:14am
Can't validate my copy - VERY unhappy
So this is a game I'd been thinking of buying for a while. I hesitated a little too much last time it was on special and missed out. Now it's back I grabbed the pack and got ready to play...

And got exactly as far as the Product Activation. I have my CD key from Steam, entered it, get 'Error (2000): Connection Failed. Please check your Internet Connection'. Disabled AV, failed again. Confirmed the necessary ports listed on Ubisoft's website were open, failed again. Restarted system, failed again. Tinkered with a variety of settings - fail, fail, fail. Frankly, I'm furious that I've paid for this game and am stuck unable to play it, unable even to launch it. To make things more difficult, there seem to be a multitude of people who have experienced error 2000 in the past, but only within the game itself, not while activating it. I've filed a ticket with Ubisoft's tech support, but it's now outside business hours with no response, and I fully expect that with Christmas imminent I won't hear back until at least the 27th.

So I just thought I'd post this out here as a two-part question/message: a) Does anyone know of a workaround or possible fix for this sort of thing, and b) do NOT support Ubisoft by buying this game. Anything which requires tech support's assistance before you can even launch it, is not worth your cash.
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Showing 1-15 of 38 comments
Quentin Miles Dec 24, 2012 @ 5:21am 
I got the exact ♥♥♥♥♥♥♥ problem, bro
Meta Dec 24, 2012 @ 7:17am 
♥♥♥♥, I was about to buy this. Is this for everyone, or..?
Xono Dec 24, 2012 @ 7:31am 
No way to know for sure. I doubt it's affecting everyone or these forums would be far more flooded with complaints than they currently are, and I can say from previous experience that the game is pretty damn good when it works. It just isn't for me atm, much to my frustration.
samuPie Dec 24, 2012 @ 7:53am 
♥♥♥♥♥♥♥♥♥ i just bought it but havent installed it yet am i gonna get the same ♥♥♥♥
sasquatc4 Dec 24, 2012 @ 7:56am 
looks like ubi is having server problems. I managed to get mine activated fine, however once the uplay app came up and asked if it could bind anno to my account, then it said that failed because their activation servers were down
Bosmoq Dec 24, 2012 @ 8:00am 
I activated my key for the game fine, but then Uplay got in the way and won't let me bind it to my account. Programs reports that it can't get an internet connection. Incredibly dissapointing.
samuPie Dec 24, 2012 @ 8:06am 
Yep Uplay is down i hope Ubisoft recognise they cause more problems than they solve
Originally posted by Bosmoq:
I activated my key for the game fine, but then Uplay got in the way and won't let me bind it to my account. Programs reports that it can't get an internet connection. Incredibly dissapointing.
WontonTiger Dec 24, 2012 @ 8:16am 
The funny part is that Ubisoft does a better job of advertising for pirating games, then most piraters ever would.

I was so hyped to buy this game, until I came to the discussion booth and saw 5 threads like this.

I want to try it though, so maybe I'll confirm their self-fulfilling prophecy and just pirate the game...
TehJumpingJawa Dec 24, 2012 @ 8:19am 
I was going to look to trade something for this game..... but looks like I'll explore other avenues.
Techworx Dec 24, 2012 @ 8:25am 
I'm hoping this is fixed soon. I was able to log on, but now Uplay doesn't seem to recognize my account at all. It's acting as if I'm a new user with no data in Anno 2070. It wanted me to enter in my CD key and when I do it says its already been used.
Daniel Dec 24, 2012 @ 9:22am 
Ive got this problem also. Not happy.
It would be nice if Steam could put a notification to warn people about the Uplay service state, before they spend money on something that potentially doesnt work at this time.
Last edited by Daniel; Dec 24, 2012 @ 9:25am
benjabergerm Dec 24, 2012 @ 9:38am 
I have a ubisfot gamelauncher problem, i can't even enter to www.ubi.com or download uplay... i find uplay in ggogle, installed it, but say that it cannot connect... I buy this game, because the pirate game, had no ark and stuffs whithin the game, but pirate seems far away better than this ♥♥♥♥
Splhat Dec 24, 2012 @ 11:21am 
Same for me I cant use my cd key. Error (2000)
zekaonar Dec 24, 2012 @ 11:51am 
EVERY SINGLE TIME I buy an Ubisoft game this happens.
Halftwain Dec 24, 2012 @ 7:44pm 
Count me too - exactly the same problem. Will stop buying ubisoft games - just a crappy publisher.
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Date Posted: Dec 24, 2012 @ 1:14am
Posts: 38