RoboPatton May 2, 2013 @ 1:36pm
Bought Gold, can't play original game.
Went on U-Stink, put in gold code, pirates and danse both work, but it asks me to "unlock" or buy the base game. derp.

The code I got from steam is not accepted, as it has "already been used", probably by me when I installed the game.

So, what do I need to do here to get the base 'effn game to work?

5/4 Edit- My game works. I tried only two things: First restarted Steam. Second, I put in a support ticket with Ubi-sad. Others have said that did nothing to help, and so it probably won't do anything for you either. But, uhh good luck anyways.

5/7 Edit- Looks like it's working for everyone finally. Ridiculous it took that long. So ends the longest thread I've ever started @_@
Last edited by RoboPatton; May 7, 2013 @ 10:04am
Showing 1-15 of 1,286 comments
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Palou May 2, 2013 @ 1:40pm 
Having the same problem, the original campaign is greyed out and takes me to the store page to buy it again. Used my steam key and says its already been used.

Saw on the forums that this is happening because of today's patch? Can anyone confirm that?
^4h4$h1$h1n May 2, 2013 @ 1:43pm 
Guess what, same thing here. Some companies simply deserve to go bankrupt.
PartyDude May 2, 2013 @ 1:44pm 
Same problem here...
DannysBanjo May 2, 2013 @ 1:45pm 
How hard is it for UBI-Lost to make a game that effin works?
Tantalus May 2, 2013 @ 1:45pm 
me 2
Patouuu May 2, 2013 @ 1:48pm 
Great... same here.... i uninstalled the game to try again, and now i have to wait for the download again....
And this Uplay portal is just making things more complicated.
predator246 May 2, 2013 @ 1:52pm 
same here was trying to test out the single player because i havent played in a while and wanted to see if i had that town screen freeze bug everyone was talking about but all the custom game maps are greyed out because it says i havent unlocked heroes 6 then says my keys been used when i try to unlock it
RoboPatton May 2, 2013 @ 1:54pm 
Guessing a hick-up from registration during patch process; no handshake from the server. Perhaps the patch has no effect on the two expansions then.

I'll check again in an hour or two.
turniplord May 2, 2013 @ 1:55pm 
as many people have advised on other discussions, the main campaign is greyed out becuasse they are trying to get the 2.1 patch to work on the servers, it doesn't affect the DLC as much as vanilla so you can still play the dlc.

Not sure how long it will take but it will be worth it, been waiting for this patch for months! Plus I have Shades of Darkness to play once it all goes live :)
Razenclaf May 2, 2013 @ 1:58pm 
I also JUST bought the gold edition and can't access the base game :(
Lee May 2, 2013 @ 2:01pm 
same...
ibiza_kaj May 2, 2013 @ 2:01pm 
Just have the base game, can't play. Says CD key is already activated
Frantix May 2, 2013 @ 2:01pm 
can't acces base game either -_-
//LSP// May 2, 2013 @ 2:03pm 
Same here !
cmacneilliii May 2, 2013 @ 2:05pm 
Why Doesn't this work? Base Game all greyed out and asking me to renter the code. When I do this it says unique key already used. PLEASE FIX THIS
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Date Posted: May 2, 2013 @ 1:36pm
Posts: 1,287