Airship Asunder
Rufus Nov 1, 2017 @ 9:39am
Udate not updating
This game has been queued for update all day but will not update. It just refuses and goes back to the queue. Even if I try "play now" it tries to update and then goes back to the queue or schedules it for later.

EDIT- just tried to force the update and it gives an error message "Content servers not reachable" so it's uplayable pending the update.
Last edited by Rufus; Nov 1, 2017 @ 9:44am
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Showing 1-6 of 6 comments
Ocho Cat  [developer] Nov 1, 2017 @ 11:45am 
Odd, I'm using the standard Steam build system. I'll contact Steam and see if they have a suggestion.
Rufus Nov 3, 2017 @ 3:48am 
This has been in the update queue for a few days now, many other games have updated in that time but this one keeps getting kicked back, is there any hope for a solution or should I just uninstall it.
Ocho Cat  [developer] Nov 3, 2017 @ 12:02pm 
Definitely an odd situation.

I sent a help request ticket to Steam but have not heard from their support team yet.

I apologize for your issues with downloading from Steam. Here are some common solutions to this problem others have recommended - you may have tried some of these options, but I figured it best to mention them. If this doesn't allow downloading I would uninstall it as well, I understand completely.

I've completely uninstalled and reinstalled the game without issue from my end - it should only take a couple seconds to download on a regular connection, it's very small. I take it you have tried this as well, as you described, with no result. If not, I'd recommend uninstalling completely and then reinstalling as a first step.

If that doesn't help:

1. Clear the Steam download cache: Steam->Settings->Downloads->Clear Download Cache

if that doesn't help:

2. Right-Click to the Windows Start button and click Run (or left-click and select the Run command icon if you’re running Windows 7 or earlier). Write steam://flushconfig in the run textbox (see screenshot below) and hit OK to clear the steam download configuration.

if that doesn't help:

3. If clearing the Download Cache doesn’t work, you can try to change the Download Region: go to Steam > Settings, then choose the Downloads menu and change the Download Region with one of your choice: there’s a good chance that this will fix the issue. In case it does, you can revert to your original region shortly after.

Other options are complicated, involving drivers etc., but if you're able to update other games then it is something specific with this Steam build depot, and probably not with your system.

If anyone else is having this issue, please let me know, so far I've only the one report.


= Rick
Rufus Nov 3, 2017 @ 3:20pm 
Yeah, already cleared cache, tried Manchester and London and as you said many other games are updating ok so I'm reluctant to mess with drivers for one game. I will uninstall and see what happens but I already tried it once. After that I give in because I have spent too much time with no results trying to figure this out.
Rufus Nov 3, 2017 @ 3:34pm 
OK re installing to a different drive and it worked. I'm not sure whether it was the re instalation or using "C" instead of my normal external but will now move the instalation back to my external now it has updated. Thanks for the help anyway.
Ocho Cat  [developer] Nov 4, 2017 @ 10:53am 
Whew, I'm just glad you're up and running! Thanks for checking out my obscure indie game, I appreciate it.
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