Simple guide to activate Dark Void purchased on Steam

[Roosevelt.Koh]

Hey guys,

Like many of you, I didn't pay much attentions to the forums or search the Internet about issues that may occur after purchasing this game. I had to go through Capcom online customer service, but they acted on my complaint in 1 day, and now I'm playing the game. So I'm writing this short guide to help my fellow gamers.


1. After purchasing the game, take a screenshot of the purchase confirmation email sent by Steam. Make sure that it clearly shows the From and To fields in the screenshot, along with the name and purchase price of the game.

2. Take a screenshot of game CD Key by right-clicking on the game in your Library section, and selecting "View CD Key". Next position the CD Key window next to the purchase confirmation email, so that to prove that the CD key window is from your PC, not someone's else.

3. Go to http://www.fuzeqna.com/capcomsupport/, and click on "Log In" on the upper left of the site. Create an account if you don't already have one. After confirming your account and email, click on "Contact Us", just below the "Log In" link.

4. On the next page, in the section "Your inquiry or feedback", make sure the "Purpose of your contact" is set to "Inquiry". Next, set "What does your question relate to" to "PC", and below it, "Dark Void".

5. Next, enter your description of the problem. Mention that you bought it from Steam, and that you can't activate it using Steam CD Key.

6. Next, attach both screenshots created in Step 1 and 2 in the section "Attachments", just below the description box that you described your problem.

7. Click Submit and wait for their reply.

Hope this helps.

[manny_gt]

No, I'll don't buy. I was tempted to buy it because of 2€ deal. I read all the negative comments and also I read this bunch of text. This is... is... I don't have any word to say.

[Hugh Sinclair's Little Toad]

Essentially wait several months for a game you should be able to play instantily. Utter BS

[MFÄ]

thanks a lot thats work => capcom support is save my cd key on database and now i can play :) ....

[SickWheelchairCombos]

Hah! Simple. Also relevant is the customer service email's maximum filesize of 100 kb, so be ready to use a cropped .gif version of your identification picture beforehand.

[Grumpy_Badger]

Originally posted by SickWheelchairCombos:

Hah! Simple. Also relevant is the customer service email's maximum filesize of 100 kb, so be ready to use a cropped .gif version of your identification picture beforehand.

Yeah that was fun. Maybe Capcom is still using dial-up.

[WuShu101]

♥♥♥♥ IT, iM JUST GOING TO THE CRACKSITE AND DOWNLOAD THE .EXE STEAM MADE TWO MISTAKE OH WELL CRYSIS IS THE SAME WAY...

[Sirius]

Thanks for the help! I followed your guide exactly and got a response within a couple of hours saying they had updated their information to match my steam key. I was playing Dark Void straight away. You should post these steps in the guides section. Kudos +1.