Line of Sight

Line of Sight

View Stats:
 This topic has been pinned, so it's probably important
DTV  [developer] Feb 4, 2017 @ 3:48am
Battleye Issue Troubleshooting
Hello,

Please try the following Steps, if you are experiencing issues with Battleye.


  • Make sure that BEService.exe in your BE Service directory (usually “C:\Program Files (x86)\Steam\steamapps\common\Line of Sight\Binaries\Win32\BattlEye”) is not blocked by your firewall in any way.

  • Ensure that there is no d3d9.dll, dxgi.dll or dsound.dll file in your game directory. If there is one please remove/rename it.

  • Ensure that you have a legitimate copy of Windows. Pirated copies might no longer be supported by the latest BE version
    .
  • Check if your game directory’s file permissions are broken by doing the following: Right-click on your game directory (in Windows Explorer), select “Properties” and go to the “Security” tab. In the group/user list select the “SYSTEM” entry and check if it has full access. Otherwise click “Edit…” and grant the “SYSTEM” user full access.

  • Your system’s root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft: support.microsoft.com/kb/2813430.

  • Check your system files for corruptions and possibly repair them by following these guides: support.microsoft.com/kb/929833 and support.microsoft.com/kb/947821.

  • Scan your system with up-to-date anti-virus and anti-malware software. Malware that modifies system or game files can cause such issues when BE is enabled.

  • Googling the name of the blocked file can help find out what is actually behind it. Sometimes BE might block malware/adware/PUP files, which can cause problems such as being unable to find or connect to servers in-game. We recommend Malwarebytes Anti-Malware for removing such software from your system.

  • Ensure that you don’t use any tweaked/custom versions of system files (including DirectX).

  • Reinstall DirectX, see the following page for details: support.microsoft.com/kb/179113.


If these steps do not help, please also visite the Battleeye FAQ, which can be found here.[www.battleye.com]

< >
Showing 1-13 of 13 comments
ChaosChampion Feb 8, 2017 @ 6:56am 
Failed to initialize BattlEye Service: Driver Load Error (1450). Pls give me some advise about this, THX.
DTV  [developer] Feb 8, 2017 @ 8:18am 
Originally posted by Harlem:
Failed to initialize BattlEye Service: Driver Load Error (1450). Pls give me some advise about this, THX.


Please check here https://www.battleye.com/support/faq/
_BRUSCHETTA_ Feb 10, 2017 @ 11:22am 
Failed to initialize BattlEye Service: Windows Test-Signing Mode not supported. what do i have to do??

DTV  [developer] Feb 10, 2017 @ 11:25am 
Originally posted by _BRUSCHETTA_:
Failed to initialize BattlEye Service: Windows Test-Signing Mode not supported. what do i have to do??

Check here under "When launching the game I get a “Failed to initialize BattlEye Service: Windows Test-Signing Mode not supported.” error. How can I solve this?"

https://www.battleye.com/support/faq/
sosa Feb 16, 2017 @ 12:33pm 
...? xD
Kamitsuki1337 Feb 18, 2017 @ 12:21pm 
21:08:58: Installing BattlEye Service...
21:08:58: Failed to install BattlEye Service.

I checked everything. I am done.
DTV  [developer] Feb 18, 2017 @ 1:07pm 
Originally posted by J3B3M3T4NzZ.|blw.tf:
21:08:58: Installing BattlEye Service...
21:08:58: Failed to install BattlEye Service.

I checked everything. I am done.

Please also check everything mentioned here:
https://www.battleye.com/support/faq/
Kestrel Feb 18, 2017 @ 6:38pm 
most of the time ur pc is on test mode
SMP Feb 20, 2017 @ 5:24am 
21:21:48: Starting BattlEye Service...

21:21:52: Launching game...
21:22:18: Note: File blocks can be ignored if they don't cause problems with the game.
21:22:18: [INFO] Blocked loading of file: "C:\Program Files (x86)\Steam\SteamApps\common\Line of Sight\Binaries\Win32\Awesomium\icudt.dll".
DTV  [developer] Feb 20, 2017 @ 6:39am 
Originally posted by SMP:
21:21:48: Starting BattlEye Service...

21:21:52: Launching game...
21:22:18: Note: File blocks can be ignored if they don't cause problems with the game.
21:22:18: [INFO] Blocked loading of file: "C:\Program Files (x86)\Steam\SteamApps\common\Line of Sight\Binaries\Win32\Awesomium\icudt.dll".

Please try to reinstall your game, and follow all steps mentioned above. (Also the one in the Battleeye FAQ")
manzephyrus Feb 21, 2017 @ 2:47am 
NFO] Blocked loading of file: "/??/C:/Users/welcome/AppData/Local/Temp/bk2CE1.tmp/p1487666217am.sys".

not starting pls help
sjmkdmv Feb 23, 2017 @ 2:39am 
17:38:54: Starting BattlEye Service...

17:38:56: Launching game...
17:38:58: Note: File blocks can be ignored if they don't cause problems with the game.
17:38:58: [INFO] Blocked loading of file: "C:\ProgramData\Plusdax\Kanex.dll".
17:38:59: [INFO] Blocked loading of file: "C:\ProgramData\Plusdax\Kanex.dll".
17:39:15: [INFO] Blocked loading of file: "/??/C:/Users/ANNONY~1/AppData/Local/Temp/bk51A7.tmp/p1487591243am.sys".
< >
Showing 1-13 of 13 comments
Per page: 1530 50