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That is odd. We have steam controllers here and tested it with the game and everything worked perfectly fine. Do you have any other controller to test the game with just to make sure they work? Maybe it is an issue with drivers, are those up to date as well?
EDIT: I just checked again and everything works perfectly over here. Steamcontrollers get listed as "XInput Game 1/2" and get instantly recognized when I plug them in. We don't have special graphics for them in the menu yet, however they work without anything. Do you have anything special set up at your pc? Does the controller work for every other game that you are playing?
Great!