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Tom Clancy's Splinter Cell: Conviction
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Tom Clancy's Splinter Cell: Conviction

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Hiseke ヒセケ Feb 25, 2015 @ 3:54pm
The game doesn't start up
I click "Play Now" then it goes through a progress bar and says "Operation was not supported" I clicked Continue anyway and shows "Ubisoft Launcher Failed : Error Code 1" HOW DO I FIX THIS?! PLEASE SOMEONE HELP ME!!!!!!! WHAT IS "ERROR CODE 1" ?
Or you could just tell me how to contact Ubisoft company.
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Showing 1-6 of 6 comments
xxxchunksxxx Feb 27, 2015 @ 4:16pm 
Gotta contact Ubisoft since they are the ones forcing you to use Uplay.
#1
Hiseke ヒセケ Feb 27, 2015 @ 5:27pm 
Thanks for the useful information. I'm good now ^^
#2
MrNobodyX3 Mar 7, 2015 @ 2:24am 
Go to the game files 'C:\Program Files (x86)\Steam\SteamApps\common\Tom Clancy's Splinter Cell Conviction\src\system' right click 'conviction_game.exe' go to properties. Click the 'Compatibility' tab then check the box that says "Run the program in compatibility mode for" and then select Windows 7
Last edited by MrNobodyX3; Mar 7, 2015 @ 2:25am
#3
Firefly Mar 7, 2015 @ 11:43am 
Originally posted by Momo Velia Deviluke モモヴェ:
Thanks for the useful information. I'm good now ^^
what solved this for you? I'm having the same issue. :(
#4
Hiseke ヒセケ Mar 7, 2015 @ 12:49pm 
Download Uplay from Ubisoft.com and activate product there and you will be able to play ^^ Scroll all the way down of the website and click Uplay and when you create a Uplay account just play the game
Last edited by Hiseke ヒセケ; Mar 7, 2015 @ 12:50pm
#5
Greapper Mar 14, 2015 @ 4:24pm 
This worked for me. Not my words, credits to whoever found this out.


Well, decided to stay awake a bit longer and experiment a bit more and it's working for me too. Here's what I did:

- I uninstalled Uplay entirely. ***It leaves files behind! Go to your \program files (x86)\ folder and delete the Ubisoft folder there completely. This was necessary for me to do***
- I restarted my computer (had to do this too, no restart after removal/installation did nothing for me before)
- I re-installed Uplay using the installer found on Uplay's website.
- After installation, I restarted again.
- I launched the game through Steam and after about a minute, Uplay finally came up without crashing and updated itself.
- Exit Uplay.
- Re-launch the game through Steam again, and now you can input your key to activate it.

I'm now logged into Uplay with the game registered. Seriously, this is some kind of backwards fiddling to get a game working. Hopefully this works for others with this probem.

Or maybe it's just a fiddly garbage launcher if it doesn't work for you. In that case, I feel your pain.
#6
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Tom Clancy's Splinter Cell: Conviction > General Discussions > Topic Details
Date Posted: Feb 25, 2015 @ 3:54pm
Posts: 6

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