CITYCONOMY: Service for your City

CITYCONOMY: Service for your City

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GPU Error Solution / GPU Fehler Lösung
Hello everybody!

Since the problem occured more often I decided to open up this short trouble-shoot thread to explain this error. Some are reporting that they have a GPU / Graphic Card but cannot start up the game as the game says the GPU isn't capable of running the game. In fact: Both statements are true. The problem occurs, at least so far, on notebooks only. Notebooks which have an onboard GPU and a separated gaming GPU (e.g. Intel HD card for Windows, NVIDIA GeForce Whatever for gaming). What happens is that the game and steam try to run it on the Intel card - which just cannot work as not enough VRAM is available.

So, what to do? Two steps should be enough actually:
1) Update your video drivers. That's always a good thing to do.
2) Make sure the game runs with the correct card. Either automatically or manually. A good and short how to can be found here: {LINK REMOVED}

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Hallo zusammen!
Da das Problem nun schon öfter aufgetreten ist, habe ich mich für diesen Thread entschlossen. Einige melden, dass das Spiel sagt, man habe eine zu schwache GPU für das Spiel, obwohl der Grafikchip die Mindestanforderungen erfüllt. Fakt ist: Beide Aussagen sind tatsächlich wahr. Das Problem tritt bisher ausschließlich bei Notebooks mit zwei GPUs auf (einer, die von Notebook idr. für Windows verwendet wird, z.B. eine Intel HD Karte und eine, auf die das Notebook eigentlich wechselt, wenn es in den Spielebetrieb geht, z.B. eine NVIDIA GeForce Modelwasauchimmer). Was passiert ist, dass das Spiel von Steam mit der falschen GPU gestartet wird - und das kann nicht funktionieren, da nicht genügend VRAM verfügbar ist.

Also, was tun? Zwei Schritte sollten das Problem lösen:
1) Updated den Videotreiber. Das ist so oder so eine ziemlich gute Idee und sollte grundsätzlich getan werden.
2) Stellt sicher, dass das Spiel mit dem richtigen Grafikchip startet - egal ob manuell oder automatisch. Ein recht brauchbares How-To findet sich hier: {LINK REMOVED}
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Showing 1-12 of 12 comments
refusetrucks Dec 3, 2015 @ 12:32pm 
Yes thats what I did it DOES work. :)
mayamak Dec 5, 2015 @ 2:40am 
DevTeam is working on next patches. If your graphic drivers are updated and game is Stilo not working properly temproary try to play with Video and Performance tabs in game Options.

Try to set up your settings by lowering some of them with e.g. one step down or Turn off some of them:
- Turn off Antialiasing and Max.Anisotrophy
- Turn off postprocessing and shadows
- change resolution from defaulft to any other that fit ok
- low for Traffic Volume
- low/medium for Vegetation Quality and Visibility Range
- play with other settings to make game stable performance

My laptop specifications Dell Vostro 3750:
Intel i7 - 2,2 GHz
8 GB RAM
Nvidia GT 525M

after turning off some parameters and lowering values and presets on Video and Performance tabs Cityconomy run on my laptop stable 30fps
Last edited by mayamak; Dec 5, 2015 @ 11:17am
Vanguard(Aqua) Dec 5, 2015 @ 2:32pm 
i get the same error abt meeting requiorments i dont have a nvidia card(probsbly the reason why) i have an AMD radeon 7560 D and i can run games like elite dangrous on it perfectly fine please help i cant even get into the game to change any settings lol
Vanguard(Aqua) Dec 12, 2015 @ 1:53am 
has this been fixed yet?
yes my friends Dec 13, 2015 @ 5:29pm 
can't run the game. there's an issue with the memory
Vanguard(Aqua) Dec 16, 2015 @ 3:03am 
sooner a patch fixes it the sooner i re buy
santos Jan 31, 2016 @ 10:54am 
ich habe das problem das Spiel ruckelt so was muss ich an den einstellungen ändern bitte um antwort
maba1988 Feb 16, 2016 @ 3:05pm 
Hey, bei mir startet das spiel nicht und zeigt mir dann den GPU Fehler an , spiele aber an einem normalen PC, also kein Laptop. Die System Anforderungen treffen bei mir auch zu und habe auch alle Treiber aktualisiert, trotzdem läuft es nicht an. Wer weiß einen Rat???
Kenhay Mar 5, 2016 @ 2:34pm 
problem i have my video card will not up date I play on a Dell Inspiron N5040 with the windows 10 system but what can I do to update card and can addicional video cards be installed on a laptop
Kenhay Jun 4, 2016 @ 7:56am 
Originally posted by Joe Dirt:
problem i have my video card will not up date I play on a Dell Inspiron N5040 with the windows 10 system but what can I do to update card and can addicional video cards be installed on a laptop
I just bought new PC 8 G Lenovo game will load then game starts then it crashs
Justin Aug 16, 2021 @ 4:24pm 
why when u start the game everything is black but the trees are in color
oscar1996 Aug 23, 2022 @ 9:13am 
Hello, did you solve it in any way? I have the same problem, everything is fine but when the session starts it's all black exept the trees and the sky. thanks.
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Showing 1-12 of 12 comments
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