problem

[ThiccCurry]

Today my SP updated to 1.3.4 and now it crashes every time i try to open anything, be it my own files or the SP samples. just curious if anyone else is experiencing this?

[wesm]

Originally posted by FHC:

Today my SP updated to 1.3.4 and now it crashes every time i try to open anything, be it my own files or the SP samples. just curious if anyone else is experiencing this?

Have you recently updated your GPU drivers? If not, please try updating the drivers and then see if the crash persists. I haven't had any crashes in 1.3.4 with opening previous version projects.

[ThiccCurry]

Thanks for the quick reply, appreciate it. I have updated my driver and the problem still persist. I have found a workaround where i repeatiatly hit the minimize button after selecting a project and when I open it up again it doesn't crash. The problem is on both my PC and work laptop

[Kalan]

After downloading the update I was able to run it for a while. I was getting comfortable with the software so I started to undock panels and get a good layout going. Ever since then the software fails to launch.

[wesm]

When you get a crash, are you getting the crash report window? Can you post the log of the report? That will help to see what the cause could be.

Cheers,

wes

[mixnix]

Originally posted by Uncommon Animation:

After downloading the update I was able to run it for a while. I was getting comfortable with the software so I started to undock panels and get a good layout going. Ever since then the software fails to launch.

Same here. (before this, I got also an log-error of an missing texture of an material, what i've searched and deleted before that continous crash happens. I can remember that the error do not gone after restart)
thx

[mixnix]

Here's the log on starting SP. (scene loading twice?)
"
[Scene 3D] 3D scene successfully loaded
[Scene 3D] 3D scene successfully loaded
[Preset Tool] Invalid preset Niete_002
"

[ThiccCurry]

It seems the problem has gone away. I can open projects again now.

[mixnix]

Gone ? How ?
Might that was not the same problem?
I've updated graca to catalyst 15.4 beta, since then i was able to open a project after 4 month period. I was happy, because of oportunity to finishing this. Saving from *.toc into *.spp, I do painting one day, all do working fine, no crash.
Then I change the panel layout of SP.
The project crash on startup. What in hell is wrong with this project file then? I've already shared the old file.7z with Fabricè. Pls support me a new triage number for TRIAGE-1428109.
regards.

[wesm]

Originally posted by mixnix:

Gone ? How ?
Might that was not the same problem?
I've updated graca to catalyst 15.4 beta, since then i was able to open a project after 4 month period. I was happy, because of oportunity to finishing this. Saving from *.toc into *.spp, I do painting one day, all do working fine, no crash.
Then I change the panel layout of SP.
The project crash on startup. What in hell is wrong with this project file then? I've already shared the old file.7z with Fabricè. Pls support me a new triage number for TRIAGE-1428109.
regards.

Hi,

I'm very sorry for this issue. I will ping the devs to see if they have found the issue.

Cheers,
Wes

[AlexXx]

Just throwing in that i have the same issue aswell, Application crashes when i load projects (not all of them). Newest Nvidia drivers.

Edit: If i load a project that loads fine, i can then load the file i want. OR i can create a new project with a cube mesh or something, and then load the file and it works..

[toni_macaroni]

Originally posted by AlexXx:

Just throwing in that i have the same issue aswell, Application crashes when i load projects (not all of them). Newest Nvidia drivers.

Edit: If i load a project that loads fine, i can then load the file i want. OR i can create a new project with a cube mesh or something, and then load the file and it works..

AlexXx, thanks for the workaround. Had the same problem and at least now I can continue painting my projects.

I probably should have waited before updating to 1.3.4. Updated today and experienced a whole bunch of bugs: eyedropper turning the viewport black, UI and viewport turning very light after laying some sttrokes on a layer, just random crashes all around :-(
Hope the Allegorithmic team will be able to address these issues.

[AlexXx]

Good to hear it works for you too, and that im not alone with the issue, I thought it was because im doing quite high poly stuff or something at first. Other than that i have not noticed that many issues at all... I bet it'll be fixed sometime ><

[mixnix]

Originally posted by AlexXx:

Just throwing in that i have the same issue aswell, Application crashes when i load projects (not all of them). Newest Nvidia drivers.

Edit: If i load a project that loads fine, i can then load the file i want. OR i can create a new project with a cube mesh or something, and then load the file and it works..

Do not work either with my project.

[AlexXx]

Originally posted by mixnix:

Originally posted by AlexXx:

Just throwing in that i have the same issue aswell, Application crashes when i load projects (not all of them). Newest Nvidia drivers.

Edit: If i load a project that loads fine, i can then load the file i want. OR i can create a new project with a cube mesh or something, and then load the file and it works..

Do not work either with my project.

=(

[wesm]

I'm very sorry for these issues. I have alerted the devs to this thread and will check again on the status.

Cheers,

Wes