Aerena

Aerena

loquee Oct 18, 2013 @ 7:01am
Stuck in matchmaking issues
Hi!
Apparently there is an issues that can corrupt accounts.
This seems to happen if you drop out of an already started match countdown.

We are investigating the bug and will fix/patch as soon as possible!
Unfortunately it looks like some players won´t be able to play PvP until then.
Sorry for the inconvenience this may cause you :(

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Showing 1-15 of 25 comments
Rezz Me Oct 19, 2013 @ 6:41am 
has this been fixed yet? it's day 2 and i can't find a match :(
Wyrtt Oct 19, 2013 @ 6:50am 
me too.
loquee Oct 19, 2013 @ 8:13am 
Hi! We are still working on it with the highest priority.
Sorry that I don´t have better news right now, I´ll update this as soon we know when it is going to be patched.
I hope thats very soon!
GameKitty Oct 19, 2013 @ 6:34pm 
Is the issue where you get to the last page and it says "Searching for opponents" but then nothing happens, even if you try to go to training? If so I think I got it, but I'm pretty sure I never dropped out of an already started countdown...
Wyrtt Oct 19, 2013 @ 7:06pm 
Training is working fine. But i get stuck on last page of normal game
GameKitty Oct 20, 2013 @ 2:53am 
I can't even get training working, and if I back out of the stuck screen, the next time I try to start anything, I get a half loaded window with Crank at the bottom and nothing else, the only button that works is the quit button. :(

Hopefully you guys will figure this out soon and patch it up so we can get back to playing :D
loquee Oct 20, 2013 @ 3:13am 
Hi!

The half loaded window with only crank visible is another issue we are investigating, but all together those game breaking things have all our attention at the moment.

Sorry for the waiting time! :(
We´ll announce any progress with the issue right here asap!

Thanks for your patience with this!
primetide_dev Oct 20, 2013 @ 1:18pm 
You will want to try and restart Steam and the game (not just the game) - this sometimes helps with those stuck issues - though it may not in all cases.
GameKitty Oct 20, 2013 @ 2:36pm 
Tried a game restart, a steam restart, and a PC restart - no joy unfortunately :(
loquee Oct 21, 2013 @ 4:27am 
Hi all,

we fixed some issues on the server side and so far it seems to fix the problem.
We will investigate further, but for now all of you should be able to play again!
Have fun :)

Please let me know if it works again!
Wyrtt Oct 21, 2013 @ 4:55am 
Its working
GameKitty Oct 21, 2013 @ 10:25am 
Seems good this end! Nice work on resolving it!
loquee Oct 22, 2013 @ 3:46pm 
has anybody experienced an troubles with matchmaking lately?
Like being stuck at 0 seconds or not getting any matches at all?
Rezz Me Oct 22, 2013 @ 8:46pm 
Yes i have. This seems to have occurred again where i am unable to find any matches. I played two matches in the morning and this issue started again. Which is now twice within a 1 week period lol.
MetalDave Oct 22, 2013 @ 9:31pm 
My play time is listed as 45 minutes. I've been able to play one match which ended after four moves. The rest of that time has been spent waiting for a match.
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Date Posted: Oct 18, 2013 @ 7:01am
Posts: 25