Not receiving a verification email

[IxChestyLaRuexI]

anybody else having this problem I've been trying to sign up for like an hour now and the email just wont come through tried on multiple emails still nothing

[Memnarch]

Same here -.-

[Jackth23]

can it really be true you only can use one company mail addresses and you HAVE to accpet there spam to play this game?

[Defektiv]

Originally posted by Nexar:

Same problem here...
I've been waiting for the verification e-mail to be sent on my hotmail account for the last 5 hours but nothing seems to happen. Asking for it to be sent again doesn't work either. Are they aware of this problem or we can do nothing but waiting and praying ?

They responded in this thread... last month. Apparently this is a "known problem" and we just need to wait. As in we need to wait months.

http://steamcommunity.com/app/230410/discussions/2/1496741765130887734/?ctp=2#c2765630416829665135

[RobinH]

Originally posted by Jack..The..Llamacorn:

can it really be true you only can use one company mail addresses and you HAVE to accpet there spam to play this game?

From what i experienced is that its just an outlook / hotmail issue. I tried to use a gmail account and i got a verification emial within seconds. I disabled the option where they would spam me with promotion material.

[Defektiv]

Originally posted by RobinH:

Originally posted by Jack..The..Llamacorn:

can it really be true you only can use one company mail addresses and you HAVE to accpet there spam to play this game?

From what i experienced is that its just an outlook / hotmail issue. I tried to use a gmail account and i got a verification emial within seconds. I disabled the option where they would spam me with promotion material.

Mind explaining how you did that? Because you cannot change your email address without contacting support. And their support system is on a separate system from the one creating the automated codes that tons of people are having problems with. If you created a new account using a gmail address just to create a ticket and got a response to that ticket, it doesn't mean this issue is resolved.

[RobinH]

Originally posted by Defektiv:

Originally posted by RobinH:

From what i experienced is that its just an outlook / hotmail issue. I tried to use a gmail account and i got a verification emial within seconds. I disabled the option where they would spam me with promotion material.

Mind explaining how you did that? Because you cannot change your email address without contacting support. And their support system is on a separate system from the one creating the automated codes that tons of people are having problems with. If you created a new account using a gmail address just to create a ticket and got a response to that ticket, it doesn't mean this issue is resolved.

I just made an new account to test if gmail indeed didnt had the issue. And explained in my previous post it worked fine. Unfortunately i wont use the gmail accoun, this since I want my Username that I used when i made the hotmail account.

Also i tried to forward my incoming email to my Gmail account. this also didnt work so I assume the issue lies between the Warframe and Microsoft server. Fingers crossed for a quick fix.

[Defektiv]

Don't hold your breath. It's not gmail or hotmail though. I did not go through the resend process so I still have access to my account. I submitted a ticket and I get the emails from warframe support through hotmail so its not the email service. And the only way it could be the fault of hotmail is if Microsoft banned the entire company from their systems and that's just ridiculous. It's just not how email works.

Plus, just google warframe not receiving email code and start looking at the results. People have been posting about this problem since early 2014!!! It happens whenever they have a problem with their servers and it seems to be a very low priority fix for them to recover from. And they do not seem to be doing anything to mitigate the issue from re-occuring. The result is always the same.. wait a few days until someone resets the service then everything starts working again.

I understand why they don't want to admit anything. It's a horrible way to run a service and I'd be embarassed by it too. They lock the accounts even when the issue is caused by server issues. But then they fail to restart the automated services people need to access their accounts until several days afterwards. And worse, all the discussions about the issue all over the internet remain unresolved with misinformation or people put [SOLVED] at the end when the service comes back up thinking they did something to fix it. And so anyone reading about the issue in the future thinks they need to go through reinstalling, restarting, creating gmail accounts and all sorts of other crap when really its just wait until they get off their asses and restart the service.

[mhilario]

Originally posted by Defektiv:

Don't hold your breath. It's not gmail or hotmail though. I did not go through the resend process so I still have access to my account. I submitted a ticket and I get the emails from warframe support through hotmail so its not the email service. And the only way it could be the fault of hotmail is if Microsoft banned the entire company from their systems and that's just ridiculous. It's just not how email works.

Plus, just google warframe not receiving email code and start looking at the results. People have been posting about this problem since early 2014!!! It happens whenever they have a problem with their servers and it seems to be a very low priority fix for them to recover from. And they do not seem to be doing anything to mitigate the issue from re-occuring. The result is always the same.. wait a few days until someone resets the service then everything starts working again.

I understand why they don't want to admit anything. It's a horrible way to run a service and I'd be embarassed by it too. They lock the accounts even when the issue is caused by server issues. But then they fail to restart the automated services people need to access their accounts until several days afterwards. And worse, all the discussions about the issue all over the internet remain unresolved with misinformation or people put [SOLVED] at the end when the service comes back up thinking they did something to fix it. And so anyone reading about the issue in the future thinks they need to go through reinstalling, restarting, creating gmail accounts and all sorts of other crap when really its just wait until they get off their asses and restart the service.

Yeah, i've noticed this too. For me, this is a great disrespect to their player community.

[CrabWithTheKnife]

Same

[Perennial]

Yep, seems like we're gonna have to wait again.

[.zA (former broken neck)]

Originally posted by Tomas Boonty:

Not recieving activation email?

Tried making a new account and not getting activation email, not even gettting the forgotten password emil. Im using Hotmail, anyone else?

I have the same problem i am also using hotmail and im not getting any emails so i cant even use support because i cant make a new account! please help

[Me-Is-Noob]

Originally posted by Despicyto:

Not receiving the location change verification email

I'm requested the email loads of times but still got nothing

Same.... its still not being fixed zzz

[Darth Alpharius]

Originally posted by DETaylor:

This is a known issue and we're looking into it! Thanks for your patience.

And it Still haven't Fixed it yet?

[Greavis]

dose it realy take a month for this ♥♥♥♥

[MrSun777]

Hello Guys i waiting since 2 days for this...email verifycation...No answer and no help ...