Steam for Linux > AMD Graphics Cards > Detalles del tema
Tikilou 9 de Dic, 2012 a las 22:55
[Radeon HD 7850] Steam can't detect memory video
Hello, with my HIS AMD Radeon HD 7850 Turbo, and Ubuntu 12.10 64bits with Catalyst 12.11 beta 11 drivers, (and other stable), steam does not detect the memory video of the graphic card.

This causes a bug in Big Picture Mode, at the first launch, it's run in slow résolution, 1066x600 and big picture option detect 1.02kb of memory video.

Steam system information :

Processor Information: Vendor: GenuineIntel Speed: 3401 Mhz 4 logical processors 4 physical processors HyperThreading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported Network Information: Network Speed: Operating System Version: Ubuntu 12.10 (64 bit) Kernel Name: Linux Kernel Version: 3.5.0-19-generic X Server vendor: The X.Org Foundation X Server release: 11300901 Video Card: Driver: ATI Technologies Inc. AMD Radeon HD 7800 Series Driver Version: 4.2.11995 Compatibility Profile Context Desktop Color Depth: 24 bits per pixel Monitor Refresh Rate: 60 Hz VendorID: 0x1002 DeviceID: 0x6819 Number of Monitors: 1 Number of Logical Video Cards: 1 Primary Display Resolution: 1920 x 1080 Desktop Resolution: 1920 x 1080 Primary Display Size: 23,54" x 13,23" (26,97" diag) 59,8cm x 33,6cm (68,5cm diag) Primary VRAM Not Detected Sound card: Audio device: Realtek ALC898 Memory: RAM: 16003 Mb Miscellaneous: UI Language: English LANG: fr_FR.UTF-8 Microphone: Not set Total Hard Disk Space Available: 42241 Mb Largest Free Hard Disk Block: 1656 Mb
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Union 10 de Dic, 2012 a las 5:31 
I have the exact same problem with my Radeon HD 55XX. I just installed the Catalyst 12.11 experimental driver.

Processor Information:
Vendor: GenuineIntel
Speed: 1596 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.2.0-34-generic
X Server vendor: The X.Org Foundation
X Server release: 11103000

Video Card:
Driver: ATI Technologies Inc. ATI Radeon HD 5500 Series

Driver Version: 4.2.11978 Compatibility Profile Context
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x1002
DeviceID: 0x68da
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.77" (23.98" diag)
53.1cm x 29.9cm (60.9cm diag)
Primary VRAM Not Detected

Sound card:
Audio device:

Memory:
RAM: 3914 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 450579 Mb
Largest Free Hard Disk Block: 413347 Mb

Installed software:

Recent Failure Reports:
Mon Dec 10 13:24:59 2012 GMT: file ''/tmp/dumps/assert_20121210142456_1.dmp'', upload yes: ''CrashID=bp-6336e3bc-f4ee-4a67-949d-c5a202121210''
Mon Dec 10 13:25:28 2012 GMT: file ''/tmp/dumps/assert_20121210142524_2.dmp'', upload yes: ''CrashID=bp-79980169-892d-47b8-8b43-568c52121210''
Mon Dec 10 13:25:48 2012 GMT: file ''/tmp/dumps/assert_20121210142544_3.dmp'', upload yes: ''CrashID=bp-1c7ffee7-548c-45c5-93be-9dec92121210''
Última edición por Union; 10 de Dic, 2012 a las 5:32
SgtBilko 12 de Dic, 2012 a las 0:45 
Same here on XFX 5770, ubuntu 12.10 & amd 12.10 drivers.
Beelzebud 12 de Dic, 2012 a las 2:27 
Same thing on 12.04, 5770, 12.11 beta 11 drivers. I don't have any performance issues, as long as anti-aliasing is off, so I assume this is just a cosmetic issue in the UI.
SgtBilko 12 de Dic, 2012 a las 6:03 
My specs listed below for reference. Big Picture runs dog slow for me, I had presumed that to be due to being on AMD 12.10 drivers not the 12.11 beta driver. Note that this is after today's update.

Processor Information:
Vendor: AuthenticAMD
Speed: 2412 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.10 (32 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-19-generic
X Server vendor: The X.Org Foundation
X Server release: 11300000

Video Card:
Driver: ATI Technologies Inc. ATI Radeon HD 5700 Series

Driver Version: 4.2.11903 Compatibility Profile Context
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x1002
DeviceID: 0x68b8
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1280 x 1024
Desktop Resolution: 1280 x 1024
Primary Display Size: 13.31" x 10.63" (17.01" diag)
33.8cm x 27.0cm (43.2cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: ATI R6xx HDMI

Memory:
RAM: 2016 Mb

Miscellaneous:
UI Language: English
LANG: en_GB.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 290998 Mb
Largest Free Hard Disk Block: 242563 Mb

Installed software:

Recent Failure Reports:
Wed Dec 12 13:55:28 2012 GMT: file ''/tmp/dumps/crash_20121212135525_1.dmp'', upload yes: ''CrashID=bp-99b6847d-27d9-47d0-a14e-9ef202121212''
Wed Dec 12 13:58:58 2012 GMT: file ''/tmp/dumps/assert_20121212135853_1.dmp'', upload yes: ''CrashID=bp-28553255-a4f3-458d-9626-380722121212''

Última edición por SgtBilko; 12 de Dic, 2012 a las 6:05
Matias49 21 de Dic, 2012 a las 4:20 
Same problem here with HD 7850 and AMD 12.10 driver (Ubuntu 12.04 LTS 64 bits) : Big picture detects only 268,44 MB of video memory while I have 2GB :

http://img96.imageshack.us/img96/3873/capturedu20121221130017.png

Processor Information:
Vendor: GenuineIntel
Speed: 3401 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.2.0-35-generic
X Server vendor: The X.Org Foundation
X Server release: 11103000

Video Card:
Driver: ATI Technologies Inc. AMD Radeon HD 7800 Series

Driver Version: 4.2.11931 Compatibility Profile Context
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x1002
DeviceID: 0x6819
Number of Monitors: 2
Number of Logical Video Cards: 1
Primary Display Resolution: 1440 x 900
Desktop Resolution: 2806 x 1195
Primary Display Size: 16,06" x 10,04" (18,94" diag)
40,8cm x 25,5cm (48,1cm diag)
Primary VRAM Not Detected

Sound card:
Audio device:

Memory:
RAM: 15931 Mb

Miscellaneous:
UI Language: English
LANG: fr_FR.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 98423 Mb
Largest Free Hard Disk Block: 84778 Mb

Installed software:

Recent Failure Reports:
Fri Dec 21 11:55:07 2012 GMT: file ''/tmp/dumps/assert_20121221125443_1.dmp'', upload yes: ''CrashID=bp-a7cb7eb0-b4c9-41dc-8ac6-224f62121221''
Última edición por Matias49; 21 de Dic, 2012 a las 4:23
Hirage 13 de Ene, 2013 a las 13:36 
This problem exists with the free source Radeon driver, too.
darren780 29 de Jul a las 20:46 
still not fixed
Pocket 5 de Ago a las 23:57 
Welcome to dealing with Valve. Enjoy waiting forever for an issue they've forgotten exists and have no way of being reminded about.
¾ 8 de Ago a las 2:33 
Publicado originalmente por Pocket:
Welcome to dealing with Valve. Enjoy waiting forever for an issue they've forgotten exists and have no way of being reminded about.
I think it may be and AMD problem but still it bugs the ♥♥♥♥ out of me, well at least we can play most games under linux fine
LOLCAT 9 de Ago a las 1:26 
It probably isn't a Valve issue, but AMD. The same problem existed under windows as well for so many years. It was fixed after people started bugging AMD about it (after Rage was released). Do the same, keep submitting bug reports: http://www.amd.com/linuxreport
Letalis Sonus 9 de Ago a las 8:10 
There is AFAIK no unified way of determing VRAM, that's why the GLX_MESA_query_renderer OpenGL extension was introduced last year. The free drivers do already support it, but it seems Steam is not using it, yet.

As VRAM is only being accessed through a MMU, one can only get the size of the memory window being used without directly interacting with the driver.
Pocket 9 de Ago a las 11:05 
Interesting. Last I checked, running lspci doesn't detect VRAM either; would it make sense for it to be updated to use that OpenGL extension as well, so there's a system-level way to check your specs?
Letalis Sonus 9 de Ago a las 15:39 
Publicado originalmente por Pocket:
Last I checked, running lspci doesn't detect VRAM either
Just as I said: lspci only provides general memory information about the PCI bus. However, VRAM is usually way too large to be fully addressable, so a MMU is used, which provides a fixed size window (usually: 256MiB) that can be moved across the whole VRAM to access the whole memory space. However, as the driver is the only one who controls the MMU, you can't guess VRAM size solely on PCI information.
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