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I just looked at the featured items in the steam store, cortex command is still there! Nowhere in the description does it say anything about the game being unfinished, even after all the criticisms in this forum. The price is now to a full 20 bucks as well. The developer is laughing his way to the bank.
https://support.steampowered.com/kb_article.php?ref=2172-WEYZ-7974
"Please contact the vendor you purchased the game from for a return or exchange - as the purchase of the game package from a retail outlet involves a transaction between you and the retailer. Steam Support will not offer returns for retail purchases."
EDIT
Noticed they are talking about game packages, is this for games in physical forms? There are only two criteria I see for refunds. Unrecognized charges, and Retail Purchase Returns.
About refunding... i think i formulated my request pretty eloquently, yet Steam, rather than answer, pointed me to Data Realms for "third party software" support. So really only thing left to do is hope the bad will get patched so you can enjoy the good in CC...
YES A.I. isnt that good. download a mod or something idk yet if they have some that improves A.I. but the game is highly modable.
NO the game mines gold for you if you set it to gold mining mode on your bot with a digging tool simple as that
"A.I. has amazing accuracy out of site"
NO besides the fact this contradicts your previous statement about them being incompetent they are not crack shots off the map they are as good as any A.I. in the side scrolling environment at hitting off screen. and miss very often.
idc about your family or background its unneeded information for you to BASH a dev and a company when you have (judging by your post) only ACTUALLY played 10 mins b4 raging here. you not only do NOT deserve a refund but should have your account TERMINATED along with all other accounts using your IP and be glad that the dev doesn't sue you for slander.
alot of these glitches you mention besides the ones listed i dont even see. and ive owned this game LONG before i got it on steam so ive played awhile
ohh and as a side note SINCE you did mention your family in this post do you ever stop to think your taking food away from HIS family? or the fact that if money is as tight as you say sir that you should be focusing more on your family and less on games.... and buy games when they are on sale ONLY?
and as for advertising your stupid and pointless group on my page.. . do it again and i will personally message a mod and have you banned
and why should the dev apologize which im 100% sure he didnt since your post is almost completely a lie