Loadout > General Discussions > Topic Details
arctyc Jan 31 @ 12:34pm
Game Servers and Website
We're working on keeping up with the game traffic we're experiencing! I'll try to update as often as possible, but it looks like we hit a cap a bit ago.

Update 18:

Out website is down tonight, but that's separate from the game. We need to replace the server in the morning.


We issued a hotfix build that temporarily disabled Annihilation and the Rejoin Button.
 
Update 17:

We issued a hotfix build that temporarily disabled Annihilation and the Rejoin Button. The lobby time was increased to 300 seconds to help maintain server stability. These changes are temporary! We'll have things back up and running normal as we get more hardware to handle the server load.


- We've reduced the countdown timer in game lobbies.

----------------------------------------------------------------------------------------------------------------
Update 16:

We're still experiencing intermittent issues. The population seems to be hitting a critical point and it's causing problems. During our latest bit of down time, we switched out some hardware to a faster database and we're continuing work on improving the overall stability.

The numbers are starting to climb once again. We'll have to see how the new round of changes hold up.

Update 15:

We're looking into the new server issues. We plan to release a new build sometime today to fix and alleviate many of those problems.

Update 14:

We wanted to provide an update on the status of some of our social features in the game. We know many of you are excited to play and are gathering your friends to "party up" while doing so. Unfortunately, in wake of the huge surge in players, we're experiencing strains on our network that are overloading the friend's list and partying up with your friends to play. These social features are functional, but become unstable during peak hours.

We have currently put measures in place that prevent the Friends List and Parties from adding additional stress to our network during the game’s peak hours. Our intent with this decision is to allow players to play the game instead of allowing these features to stall the entire network and make it unplayable for everyone. Furthermore, we will be issuing a build that will remove Annihilation for a brief period of time to continue to stabilize the network. The game mode will return as soon as we have more network stability.

We are currently dedicating many of our resources to increase the overall performance of the network and make sure that the ability to “Party Up” with your friends is working properly. We understand how important it is to be able to play with your friends and we want to make sure you all can enjoy the game together! Rest assured we are working around the clock to make all of our features functional, regardless of the population size.

Update 13:

Friends list feature is working. Parties are working under normal conditions, but they get unreliable at times when the matchmaking servers are under heavy load.


Update 12:

We've made a fix that is allowing players to enter matchmaking servers once again. Please continue to pile into the servers so we can track and fix all bugs!




Last edited by rob; Feb 5 @ 9:48pm
Showing 1-15 of 842 comments
< >
G4MR Jan 31 @ 12:35pm 
lol nice grats on the launch
RectalCannon Jan 31 @ 12:42pm 
Originally posted by lun:
www.loadout.com is not loading for me and i don't think that's my connection issue.
Did you even read the title?
BlahBlah Jan 31 @ 12:43pm 
Originally posted by Guney:
Originally posted by lun:
www.loadout.com is not loading for me and i don't think that's my connection issue.
Did you even read the title?
Reading is for nerds #swag
Xiro Jan 31 @ 12:44pm 
Game is looking awesome and runs like a gem. Experiencing some sort of downtime atm due to your maintenance. Keep up the good work!
Scrub McGrub Jan 31 @ 12:44pm 
guess I'll shower while waiting for the servers to come back up... lots of sweat inducing matches!
LzR! :D Jan 31 @ 12:45pm 
We just want soundpacks and moar moar Customization :DD , perfect game
AssQuack Jan 31 @ 12:45pm 
Originally posted by lun:
www.loadout.com is not loading for me and i don't think that's my connection issue.
do you even read bro?
LEGOL Jan 31 @ 12:45pm 
Hmm we need to wait now. Please let us know if game will be avaible again
Classic Decaf Jan 31 @ 12:48pm 
Thank you for the update. I'm excited to give it a try :)
PC|Gamer Jan 31 @ 12:48pm 
Please fix, great developers. Thanks in advance.
RectalCannon Jan 31 @ 12:48pm 
Originally posted by taie:
Originally posted by Guney:
Did you even read the title?
Reading is for nerds #swag
Yep. #NerdForLife
Nate Mc Bow Jan 31 @ 12:49pm 
Well i wondered what happened. I was kicking ♥♥♥ when the server crashed so i lost my points. DAMN. Well no big deal. im good at this game so just a minor setback.
Judge Cetoke Jan 31 @ 12:50pm 
Valve pls fix
mrGarin Jan 31 @ 12:50pm 
@arCtyC You did not expect so many people? How much do you expect? I think now you can talk about it.
RectalCannon Jan 31 @ 12:54pm 
Originally posted by Nate Mc Bow:
Well i wondered what happened. I was kicking ♥♥♥ when the server crashed so i lost my points. DAMN. Well no big deal. im good at this game so just a minor setback.
Watch out guys, we've got a badass over here.
Showing 1-15 of 842 comments
< >
Per page: 15 30 50
Date Posted: Jan 31 @ 12:34pm
Posts: 844