Just purchased and I get this: Failed to load - missing executables

[Doggins]

I just purchased the Worms Ultimate Collection Pack through Steam. The one for $89. It seems that I can run all the games that were included EXCEPT Worms: Revolution. I've tried the following:

::Closing Steam and deleting the appcache as detailed in Steam Support, then restarted computer
::Verified game files through Steam (They pass)
::Put AVAST into Silent/Game mode
::Disabled Avast
::Checked for Windows 7 64-Bit updates, video driver updates and Steam updates (All were current)
::Uninstalled Worms: Revolution and reinstalled
::Run from Steam Library and desktop icon
::All secondary installers are update (DirectX, C++ dist, etc)

I just paid a decent amount for this game and would really like to play.

[Bethamari]

Hi Doggins,

Sorry to hear that you’re having issues with Worms Revolution. Can you please send our support team your DirectX information via the steps below;

1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an e-mail to [e-mail], please be sure to let them know which game you're experiencing issues with and what those issues are.

Thank you.

[Doggins]

Publicado originalmente por BethanyTeam17:

Hi Doggins,

Sorry to hear that you’re having issues with Worms Revolution. Can you please send our support team your DirectX information via the steps below;

1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an e-mail to [e-mail], please be sure to let them know which game you're experiencing issues with and what those issues are.

Thank you.

I did that yesterday. I am still awaiting a response.

[Doggins]

Anyone have a solution? I'm really anxious to play the game that I've had since Thursday.

[Sunexpo]

Same problem. Not laptop.

[Bethamari]

Publicado originalmente por Sunexpo:

Same problem. Not laptop.

Hi, can you please contact our support team following the steps listed in my previous post. Thank you.

[Doggins]

Team17 support contacted me. They had a list of things to try. Before I could even give it a try I noticed that Worms Revolution was redownloading in the background. After it finished downloading, it booted up with no problem at all! Thank you very much! I can finally play!

[Bethamari]

Glad to hear it's downloaded fine now. This was an issue with the Complete Pack itself, apologies for any inconvience cause and we hope you'll enjoy the game! :)