How To Contact Steam Support

How to contact Steam support for help with your account, in 3 different ways. Also this guide explain that how to submit Steam support ticket.

Few words from author

Originally posted by author:

If you found mistakes in my guide or you want add something. I will wait your comments. Also, I would be very happy if you rate up the guide well.

My other guides;
https://steamcommunity.com/sharedfiles/filedetails/?id=3024534989

How to contact Steam support for help with your account, in 3 different ways

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Steam is a popular video game platform, and it's become so popular not just because of how many games it has, but because of how easy it is to use.

Most of the time, Steam probably runs without a hitch. But if you have a problem with the Steam app, connecting to game servers, or with a specific game purchase, you might need help.

Steam offers customer support in a variety of ways, but puts an emphasis on community-based support. Here are the ways to get help with Steam.
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Get support through the Steam app or a browser

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The easiest and most effective way to get support for a Steam-related problem is via the desktop app. Support > Steam Support


Start Steam and then, in the menu bar at the top of the window, click "Help," then "Steam Support." You'll be presented with a detailed page where you can pick what game or feature you're having issues with, and what sort of issues you're having.

If, for any reason, you can't start the Steam app, you can get to the same Steam support pages in a web browser.

You can then browse for your issue and find online support articles that help you solve your problem.
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Home > Games and Applications


Home > Recent Purchases


Home > Account Issues


Home > Steam Community


Home > Steam Hardware

Send a message to Steam Support

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If the support articles aren't able to help you, you can send a message to Steam support.

Most support articles have a link at the bottom of the page that says "Contact Steam Support." Click that link and send a message describing your problem, including a screenshot or other attachment if necessary.

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Get help from Steam Discussions

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Steam maintains a set of Steam Discussions message boards, where you can search for solutions to problems you're having, or ask questions.

As a general rule, it's a good idea to search for discussions related to your problem before posting — if the question has already been asked and answered, you'll be able to get an immediate answer, while posting a redundant question takes much longer to get a solution.

Be aware that Steam support professionals generally don't frequent these message boards. Instead, all the answers come from other users, and are moderated by volunteers.
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Closing words & Credits

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Originally posted by author:

This is not an official guide from Valve. We are members of the community that have created these guides with the hopes of helping people.

We try our best to give the most useful and helpful advice, and try to clearly warn against possible risks. You are solely responsible for the actions you take, and the outcome of your actions.
Do not mess around with files, folders and especially not registries that you are inexperienced with.

This guide is an improved and expanded upon port from a wiki page we originally made for /r/Steam.
This guide can be found in it's original wiki page.

Also, here is my other guides to help Steam community;
https://steamcommunity.com/sharedfiles/filedetails/?id=3024534989

https://steamcommunity.com/sharedfiles/filedetails/?id=3025421063
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