How do I actually remove nprotect gameguard ?

[Ganerumo]

Put simply, this anticheat caused my PC to completely brick itself three times in the span of 90 minutes. It will randomly eat up memory until my whole computer seizes up and dies. I refunded the game twice, once for server issues (didn't want to sit with an unusable brick hoping it would get to work and miss the refund window if it doesn't) and the second time because even when managing to connect to servers it just can't play well.

I'm past the point of trying to find a solution to fix the memory leaks, server connections and all that ♥♥♥♥. I did however notice that even with the game uninstalled, gameguard still has a service strapped to my PC. It even left a whole garbage heap of files in my steam library folder that I had to manually delete.

My question is, how do I actually, properly purge this ♥♥♥♥ from my computer ? Has anyone made a guide on it ? I can't seem to find any because the information is sporadic and mixed in the devs trying to pretend the anticheat totally uninstalls itself properly when it very clearly does not.

[sharkrkk]

You can try using Revo uninstaller, it uninstalls all the leftover files and registry stuff as well as the program itself.
Here is a decent video just quickly going over how to use it. https://www.youtube.com/watch?v=0LPZYX5UPvM&t=387s
You can try this if you like. I don't own HD2, so I haven't tried what I am suggesting. But it is the first thing that came to mind, hope it helps bro.

[Jharets]

Originally posted by Ganerumo:

Put simply, this anticheat caused my PC to completely brick itself three times in the span of 90 minutes. It will randomly eat up memory until my whole computer seizes up and dies. I refunded the game twice, once for server issues (didn't want to sit with an unusable brick hoping it would get to work and miss the refund window if it doesn't) and the second time because even when managing to connect to servers it just can't play well.

I'm past the point of trying to find a solution to fix the memory leaks, server connections and all that ♥♥♥♥. I did however notice that even with the game uninstalled, gameguard still has a service strapped to my PC. It even left a whole garbage heap of files in my steam library folder that I had to manually delete.

My question is, how do I actually, properly purge this ♥♥♥♥ from my computer ? Has anyone made a guide on it ? I can't seem to find any because the information is sporadic and mixed in the devs trying to pretend the anticheat totally uninstalls itself properly when it very clearly does not.

u must have a reall ♥♥♥♥ pc

[Killvr]

Originally posted by Jharets:

Originally posted by Ganerumo:

Put simply, this anticheat caused my PC to completely brick itself three times in the span of 90 minutes. It will randomly eat up memory until my whole computer seizes up and dies. I refunded the game twice, once for server issues (didn't want to sit with an unusable brick hoping it would get to work and miss the refund window if it doesn't) and the second time because even when managing to connect to servers it just can't play well.

I'm past the point of trying to find a solution to fix the memory leaks, server connections and all that ♥♥♥♥. I did however notice that even with the game uninstalled, gameguard still has a service strapped to my PC. It even left a whole garbage heap of files in my steam library folder that I had to manually delete.

My question is, how do I actually, properly purge this ♥♥♥♥ from my computer ? Has anyone made a guide on it ? I can't seem to find any because the information is sporadic and mixed in the devs trying to pretend the anticheat totally uninstalls itself properly when it very clearly does not.

u must have a reall ♥♥♥♥ pc

♥♥♥♥♥♥♥♥ anticheat

[Theldras]

Originally posted by Jharets:

Originally posted by Ganerumo:

Put simply, this anticheat caused my PC to completely brick itself three times in the span of 90 minutes. It will randomly eat up memory until my whole computer seizes up and dies. I refunded the game twice, once for server issues (didn't want to sit with an unusable brick hoping it would get to work and miss the refund window if it doesn't) and the second time because even when managing to connect to servers it just can't play well.

I'm past the point of trying to find a solution to fix the memory leaks, server connections and all that ♥♥♥♥. I did however notice that even with the game uninstalled, gameguard still has a service strapped to my PC. It even left a whole garbage heap of files in my steam library folder that I had to manually delete.

My question is, how do I actually, properly purge this ♥♥♥♥ from my computer ? Has anyone made a guide on it ? I can't seem to find any because the information is sporadic and mixed in the devs trying to pretend the anticheat totally uninstalls itself properly when it very clearly does not.

u must have a reall ♥♥♥♥ pc

maybe its the absolute ♥♥♥♥ malware pretending to be a anticheat?
what am i saying? theres no "maybe" here, its guaranteed to be the malware at fault, but you bunch of fanatic GameGuard fanboys refuse to admit to that fact and never will no matter what damage it causes even to your own system.
i never even imagined there could be such hardcore fanatic fans of a freaking anticheat of all things, and one thats absolutely useless at that.

[Ganerumo]

Don't even bother responding to dumbass trolls, it's not worth it. If you're not going to stop to scream at every random dog turd on the side of the street when taking a walk you shouldn't stop at these posts either.

I managed to wipe out at least the most evident surface level traces of nprotect by reinstalling helldivers, using the dedicated nprotect uninstaller in the tools folder and then uninstalling the game through Steam by removing all the files leftover in the gameguard folder that don't get wiped properly.

This at the very least purged nprotect gameguard's service from my list. I haven't been able to see any remnants of it on my computer. Maybe it's still buried deep in there somewhere, but time will tell.

Genuine shame that this game is stuck in such a sorry state because the developers were sad people cheated in a PVE title and their only perceived solution was pure scorched earth.

[Captain Worthy]

Your PC did not get bricked. If it had been bricked even once, it would mean you can't even get it to boot up anymore(it would be a destroyed PC, as useful as a brick). You either got a hard freeze or a shutdown error at most.

This thread is most likely already linked in Oakatusz's anti-GG thread, or at least will be, with a claim GG had bricked a PC...

[Kleo ツ]

Originally posted by Captain Worthy:

Your PC did not get bricked. If it had been bricked even once, it would mean you can't even get it to boot up anymore(it would be a destroyed PC, as useful as a brick). You either got a hard freeze or a shutdown error at most.

This thread is most likely already linked in Oakatusz's anti-GG thread, or at least will be, with a claim GG had bricked a PC...

How's that "arrowhead" tasting bud? *wink wink*

Originally posted by Ganerumo:

Put simply, this anticheat caused my PC to completely brick itself three times in the span of 90 minutes. It will randomly eat up memory until my whole computer seizes up and dies. I refunded the game twice, once for server issues (didn't want to sit with an unusable brick hoping it would get to work and miss the refund window if it doesn't) and the second time because even when managing to connect to servers it just can't play well.

I'm past the point of trying to find a solution to fix the memory leaks, server connections and all that ♥♥♥♥. I did however notice that even with the game uninstalled, gameguard still has a service strapped to my PC. It even left a whole garbage heap of files in my steam library folder that I had to manually delete.

My question is, how do I actually, properly purge this ♥♥♥♥ from my computer ? Has anyone made a guide on it ? I can't seem to find any because the information is sporadic and mixed in the devs trying to pretend the anticheat totally uninstalls itself properly when it very clearly does not.

OP, chances are you won't find a guide that can accurately pin down whether GameGuard is still lurking simply because no one outside of GameGuard has any such insights into how it precisely operates and where it might operate from, it's a rootkit. The devs stating it was a rootkit should tell you all you need to know.

Currently the easiest method to rid yourself of it is by following their (devs) advice by uninstalling Helldivers 2 and using the packaged uninstaller for GameGuard to remove that as well which you've done by the looks of things.

Thing is, due to the fact rootkits are able to operate unchecked because you're allowing them that level of privileged access when you install the product, it's very tough to figure out if any remnants remain deeper in the system or even completely cloaked to the user and other software such as AV scans tasked with locating and isolating such potential threats.

Most thorough measure you could take currently is a format to purge your operating system files and start with as 'clean' a slate as Windows will give you. There are extreme cases in which a rootkit can sequester itself to a motherboard and thus circumvent eradication by format but as I've said before I think that'd be unlikely for GameGuad...though you never know :D

Personally back in 2020 for PSO2's non-Steam NA release I had no knowledge that GameGuard was even being used and I and many other users experienced a range of oddities and the whole rigmarole of "works on my machine" between other users and all that.

I experienced what another user just posted on here in the Anti-Cheat section recently in that their Windows shutdown process would hang which meant we had to force the shutdown each time. Month beyond playing PSO2 my SSD just straight up died out of nowhere, same drive that was solely running the game and I'd never had an SSD fail before and not since.

I had not realized this until recently, 4 years down the line that GG might've been the culprit and stacked up alongside 4 other users having reported their rigs being old and never even having a BSOD before until they suddenly started having them when playing HD2...it's all very convenient.

You're right though, it is a shame because it genuinely looks like a fun game but no way in hell I'm risking this ♥♥♥♥ for a video game :)

[Ganerumo]

Originally posted by Captain Worthy:

Your PC did not get bricked. If it had been bricked even once, it would mean you can't even get it to boot up anymore(it would be a destroyed PC, as useful as a brick). You either got a hard freeze or a shutdown error at most.

This thread is most likely already linked in Oakatusz's anti-GG thread, or at least will be, with a claim GG had bricked a PC...

The term "brick" has no exact semantic definition in this context. It's a shorthand defining any kind of state in which a machine has been rendered inoperable within normal parameters without requiring some kind of hard reset, from a factory reboot to a partial reinstall to, in lesser cases, a physical powering down of the machine by unplugging it from power or a manual shutdown of the PSU. You could in good or bad faith argue most states of a computer getting locked beyond response for an extended period of time counts as bricking and you could argue equally that any kind of bricking state is not actually bricking by shifting standards as you see fit.

My PC followed the exact same failure process every time HD2 failed. Had it been just dark monitors and a loss of control it would have been a hard crash, but in my case in all three instances of my 75 minutes of playing the game it resulted in complete loss of image, loss of control, fans spinning at full power on lock and the physical reboot button on the computer's front panel no longer responding.

The amount of cascading failure that needs to happen for the physical button at the front of the panel to no longer respond is actually fairly spectacular and I've only ever had it happen once outside of this instance when a previous computer I owned received small amounts of water damage on the motherboard. I cannot stress enough that a PC that is so locked in place that you can only power it down by physically shutting off the PSU is getting cooked to a level that software should not be able to achieve without being severely messed up.

I was admittedly warned that GG could cause some real strange things to happen, and I was mostly hoping to just fall through the net, an assumption which proved extremely incorrect. Compared to some reports of GG causing the computer to power cycle until you completely uninstall it, I lucked out. I don't doubt that a number of reports of issues must fall in the category of just unfortunate circumstance, but when the anticheat can be directly pointed out as responsible for preventing the game from starting in multiple in instances, something is definitely and thoroughly up with it that needs addressing.

[Saeryfim]

In the middle of attempting to play HD2 I'll get command prompt windows popping up occasionally before immediately closing, only while playing HD2. I don't appreciate Arrowhead allowing some scumbag "anti-cheat" company unfettered access to my computer, especially when the only thing GameGuard even remotely stops is their premium currency stuff. I've attempted 5 or 6 quickplay matches this weekend, and at least 2 of them had people cheating. One had someone jump packing around with no cooldown and the other the person cheated samples while the evac ship was leaving.

GameGuard HAS TO GO. It does literally nothing to protect us from cheater/hackers, and Arrowhead's refusal thus far to address it and remedy the situation is a recreation of the Farquad "Some of you may die, but that is a risk I'm willing to take." scene, but with our computer hardware's lives hanging in the balance.

[Core2029]

There is an uninstaller on their website:
https://gameguardfaq.nprotect.com/eng/con_22.html

I just used it. I watched it remove the service then I was able to remove the Helldivers/bin/ subfolders.

[★ ace ★]

I would like to see a video of this, you should record a video and post it if you try in the future

[OwiHH]

ban everyone who refuses anticheat from multiplayer.

[PhobosReloading]

Originally posted by OwiHH:

ban everyone who refuses anticheat from multiplayer.

I've refused to play with it ad part of the game. it's a liability. I just want them to refund the purchaser of my copy. I had steam remove it from account, but it doesn't actually remove it. I want either gameguard swapped or, preferably, my friend refunded. I really don't care how low it took to realize there was a situation. That's like saying you can't arrest bank thieves if they make it past 4 blocks.

[Tul Duru]

Originally posted by Core2029:

There is an uninstaller on their website:
https://gameguardfaq.nprotect.com/eng/con_22.html

I just used it. I watched it remove the service then I was able to remove the Helldivers/bin/ subfolders.

after rerfunding and uninstalling tha game the uninstaller was gone but I could still find leftovers of this piece of ♥♥♥♥ e.g. at services.
this uninstaller did the trick for me. thanks mate

[Kobold]

Originally posted by Tul Duru:

Originally posted by Core2029:

There is an uninstaller on their website:
https://gameguardfaq.nprotect.com/eng/con_22.html

I just used it. I watched it remove the service then I was able to remove the Helldivers/bin/ subfolders.

after rerfunding and uninstalling tha game the uninstaller was gone but I could still find leftovers of this piece of ♥♥♥♥ e.g. at services.
this uninstaller did the trick for me. thanks mate

If you u using UEFI, its possible the Rootkit still hides in EFI-Boot cache.