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SFV common problems and solutions
By IITWLLII -ES-
Possible solutions for crashes, launching / starting, performance and connection issues, controller + keyboard issues, interface language, tuning / ini-file modifications, command line parameters / custom settings / in-game updates etc.
Detailed solution for problem 1: Antivirus / security software
Problem: nothing happens when you try to launch SFV
Reason: Some security/antivirus software prevents SFV from launching. Especially Windows Defender, Security Essentials, AVG and Avast Antivirus always had false positives on the external SFV laucher, or their "behavior module" puts StreetFighterV.exe into a "sandbox", while many other security programs work without any exclusions.
Solution: You need to add the following executeables or folders to your security software/antivirus exclusions.
Detailed solution for problem 2: Windows handwriting service / Wacom tablets / touch input devices
Random crashes midgame, without any error message, happen to players who have a
touch device plugged in
or a touch service running in background,
you need to stop these in process manager / unplug touch devices/tablets, before running SFV.
button combination: Windows Key + R type: services.msc
touch keyboard / handwriting service (Microsoft) and
tabtip (Wacom service)
Make sure that you change the start method from "automatic" to "manual" or "disabled", unless you use these services on a daily basis for your touch input/tablet devices. This way you won't have to disable them everytime before you launch SFV after rebooting your PC.
VR-software can also cause random crashes without any error, similar to touch devices
Oculus Rift "Dash" software got a virtual keyboard update in December 2017 => either disable the virtual keyboard in your Oculus Rift Dash software, or stop the "Dash" service all together. Thanks to the Steam user "Jayson" for that hint.
Microsoft "mixed reality" and HTC Vive Software => disable and/or stop the service before running SFV. Thanks to the Steam user RedruM_JKL for that hint
________ In some rare cases you can get the following message after a game update + starting a match, the solution is still the same as above.
Detailed solution for problem 3: IPv6 conflict with IPv4 in ethernet adapter settings:
Problem: SFV crashes after some seconds to desktop without any errors, or (since Windows 10 April 2018 update) nothing happens when you try to run SFV
Another random crash to desktop after 10-15 seconds can be caused by protocol IPv6, disable IPv6 in your network/ethernet adapter options: 1. press the button combination: Win+R 2. type: ncpa.cpl 3. confirm with: ENTER 4. right click on your ethernet adapters => properties => disable IPv6
A similar issue happens with outdated/broken Microsoft Visual C++ files, SFV crashes to desktop after the Capcom logo.
Check the paragraph "missing/corrupted Microsoft Visual Studio files" in the crash on start (1) section. ________________________________ ________________________________
Detailed solution for problem 4: other 3rd party software/drivers prevent SFV from launching, or cause random crashes to desktop.
- Update your GPU drivers, or use an older, stable driver version (always do a clean install).
- other 3rd-party software interruptions: Check the crash on start (1) section below (the last 2 paragraphs).
- in some rare cases: run through different Windows compatibility modes for both StreetFighterV.exe files, if nothing happens, when you try to launch it on older Windows versions (below Windows 10). Be aware that the compatibility mode can reduce performance in SFV, or cause SFV crashes when you try to launch it, use a different compatibility mode then instead.
You can copy back your single player savegame progress back later (GameProgressSave.sav).
If you used any mods, make sure that you remove them too, when resetting SFV, they are usually located in the ~MODs folder, and in some rare cases also in the PAKS folder, if you have manually extracted them there:
4k monitor - full screen error: "Instruction at 0x referenced memory at 0x could not be read. keeps opening on SFV launch => change the compatibility settings for BOTH StreetFighterV.exe files: high DPI settings" => "override high DPI behaviour" => scaling performed by APPLICATION thanks to the Steam user "Terry Bogard" for this workaround
missing/corrupted Microsoft Visual Studio files
=> reinstall Visual C++ Redistributable Packages for Visual Studio 2013, look in:
Shortcut: Windows Key + R + paste the above line __________________
Direct X Runtime Error
=> delete obsolete DirectX files manually (CREATE A BACKUP) and reinstall DirectX from the SFV installation folder again:
solved it with the following steps: 1. search for "Xinput1_X.dll" in the folder "C:\Windows\System32" (there are ~4 files) 2. Run "DXSETUP.exe" in %ProgramFiles(x86)%\Steam\steamapps\common\StreetFighterV\_CommonRedist\DirectX\Jun2010\
overlay software interruptions / graphics or fonts enhancers / B EX64 Error
=> disable ALL overlay software / on screen display (OSD) software, which you may have installed or running in background,
Benchmark software like: AIDA64 / RivaTuner / MSI Afterburner etc.
Video recording software like: D3Dgear, FRAPS etc.
Chat Software like: Skype
Fonts Software like: gdipp, MacType, GeDoSato
Ambient lightning software: amBX
Browsers / Plugins which use OSD functionalities
other 3rd-party software interruptions
=> Perform a clean boot in Windows to identify + disable other 3rd party software, which may cause interruptions, when it starts automatically with Windows + running in background: https://support.microsoft.com/en-us/kb/929135
1. "Intel® Driver Update Utility" and/or "Intel® System Usage Report" prevents SFV from starting properly => no error message => reason problematic service => fix: Uninstall the Intel utility (after you found the required drivers) or terminate the services/tas.
2. "global injectors" like Special K prevent SFV from starting => no error
3. Virtual machine software: MEMU(android emulator) => random crashes + no error
4. MSI Afterburner => KiWi Error on some PC systems
5. Asus Sonic Studio Suite => crash
Thanks to the Steam users "NapalmHamster", "jdanielmc24", "Mya headshot" and "King" for these reports
If your game crashes when you try to select ADs costumes or are affected by the startup popup message:
"New sponsored content is available / sponsored content has been applied"
followed by an infinite loop / endless restart bug.
There are 4 known workarounds/reasons (system dependent):
verify the game cache in the Steam library for Street Fighter V (properties)
check your internet connection speed and stability, ISP mailfunctions result in a failed automatic update.
Redownload the corrupted "Assets.pak" file
Method 1 (autoupdate):
Open the SFV download folder by pressing the button combination Win + R
Paste the following path
confirm with ENTER
delete all files here
verify the game cache in Steam
Start SFV, it should redownload all necessary files and the bug should be gone
Method 2 (manual update):
if Method 1 is not working for you, you can manually download the necessary Assets.pak file, which includes all the advertisement files required in SFV version 03.110 to run propery without the "update necessary" popup.
Create the folder named "Replacement" inside of the SFV download folder (if necessary) and extract the file Assets.pak into it, so it looks like this in the end:
Controller/input issues (PS4 / direct input D-input wrappers etc.)
Capcom has removed the native the D-input (Direct Input) controller support on 27th February 2019 for PC and shifted it completely to the Steam API, because of compatibility/interference reasons.
This means: all you need to do now is to setup your D-input controller directly in Steam settings and it should work with ANY Steam game (check the instructions, images and video below):
close Street Fighter V (SFV) and Steam
unplug ALL connected controllers
plugin the controller, which you want to use for SFV
Login into your Steam account and click on:
Steam / View => Settings => Controller => General Controller
a new Steam configuration window opens, you should see your connected controller under "Detected Controllers" as the very first one in the list, if not, unplug and replug it into a different USB port of your PC again.
If your controller is detected, you can continue to configure it once:
if you run into issues even after properly configuring your controller correctly, change the option: "Street Fighter V properties" => "General" => "Steam Input Per-game Settings" to "forced" or "global Steam input" (vice versa).
Using 3rd party input wrappers/remappers like x360ce or DS4Windows ot Joy2Key is not necessary, nor recommended for Steam games, because these can cause interferences.
Some new HORI fightsticks have a hardware switch, which allow switching between D-inputs and X-inputs, without any additional drivers or software, use X-input on PC, if you have such a device. _______________________________________
If you can't use your controller, or bypass the EULA on the first launch, use the keyboard buttons:
"B" to accept and "N" to decline and
"arrow" keys or WASD for directions to navigate in SFV menus.
If these buttons are not responding click with your mouse buttons anywhere on the SFV screen, even if the cursor is not visible, this will regain focus, now try to press "B" or "N" again.
If you cannot bypass the EULA (fresh SFV installation) with any keyboard button: Right click on Street Fighter V in your Steam library, select "Properties" => "Launch options" and add the command line
If you still encouter issues with inputs in-game, you may need to
reset your SFV input settings by deleting the file input.ini / input2.ini
Confirm with ENTER, to access that folder directly. Be aware that the path can be a little different, if you run SFV as administrator from a different normal user account, check your administrator account paths in that case instead. deleting the file input.ini also helps
if you have configured a XBOX controller as a D-input device by mistake and can't use specific buttons or the direction inputs afterwards.
if you have multiple controller entries, even when only one controller is connected
if your keyboard or controller inputs are messed up after the Abigail character update
restart your PC and try a different USB port
unplug + replug your controller, or start SFV with all controllers unplugged.
check SFV in-game options and remap the button layout to your needs.
switch to D-Pad mode for your joystick (only for arcade fightsticks)
switch from PS4 to PS3 mode, if available (only for Playstation devices)
reset or disable all controller options in Steam settings. especially if you have a XBOX 360 compatible device. Be aware that "Steam cloud sync" can revert your controller settings without your notice. Sometimes it can help to delete/modify the Steam controller config file:
Close SFV and Steam
unplug all your controllers
delete the SFV controller config file "input.ini" as explained above
go to your Steam installation folder:
C:\Program Files (x86)\Steam\config
open/edit the Steam config file "config.vdf" with a text editor:
search for the gamepad/controller section
delete the whole controller section EXAMPLE:
save the changes
Start Steam and make sure that your controller is detected in Steam controller settings (you don't need to configure it, if it is an XBOX 360 compatible controller).
unplug any Wacom/Touch Tablet input device before running SFV and re-detecting / recalibrating your D-input controller
switch from X-input to HID input, if you have MadCatz PS4 controller drivers installed
verify game cache files Steam Library => Street Fighter V => Properties => Local Game Files => Verify
check faulty/constantly refreshing controller drivers or settings in Windows device manager, or loose/damaged controller cables, or unplug/disable controller integrated headset/microphone jacks, because these can also cause freezes/frame skips every 1-5 seconds.
Crash / Bluescreen Error wdf01000.sys, when your D-input controller is plugged in: It is a driver related issue, remove/uninstall ANY 3rd party driver or D-input/virtual joystick software (like MotionJoy etc.), which you may have installed, because they can interfere on some PC configurations.
Crash after an update, when you press any controller buttons or directions with the error message:
Do NOT use X-input (XBOX 360) devices with X-input wrappers, because these can cause intereferences. Delete wrappers (like x360ce and DS4 windows) or move them ouf of the SFV installation folder before using XBOX 360 devices, or enable pass-trough at least.
Keyboard inputs / secret codes
Running SFV for the first time after a fresh install (without a controller) requires to know the default keyboard button layout.
function(s) in fight
function(s) in menus
light kick (LK)
"accept/forward" (also useful to bypass the EULA / popups on first run)
medium kick (MK)
hard kick (HK)
in CFN: show the top players on the ranking screen
all 3 kicks
in CFN: show your position on the ranking screen
light punch (LP)
in Main Menu: opens submenu for "your profile settings" in Battle Lounge: comment and chat submenu
medium punch (MP)
in Battle Lounge: submenu to "send invites to other players" change lounge settings / change battle settings / change character
hard punch (HP)
in submenus: navigate / change selected tab
all 3 punches
in submenus: navigate / change selected tab
Pause / Settings
Network Fight Request Settings (Auto Matchmaking) and submenu for Battle Settings (active/favorite character + stage etc.)
Arrows or WASD
B + G
(LP) + (LK) = throw
N + G
(MP) + (MK) = V-Skill character specific skill
M + J
(HP) + (HK) = V-Trigger requires V-gauge meter
the combination of punches and kicks activates special actions:
2 punches (PP) or2 kicks (KK) + some specific special moves = stronger EX version of this specific special move (requires EX meter)
all 3 punches (PPP) or all 3 kicks (KKK) + forward while in block stun = V-reversal (requires V-gauge meter)
all 3 punches AND all 3 kicks = Taunt
Secret Codes / Secret Costumes:
Capcom has implemented some secret inputs, to change the appearance of some DLC costumes.
To activate them, you have to press+hold the following buttons during the pre-match loading screen, until the match starts:
Secret Urien costume (works with all Urien costumes): + + = hold light punch (LP) + medium kick (MK) + hard punch (HP) __________________________________________________________________
Secret CPT / swimsuit / Halloween costumes (works even between rounds): + + = hold all 3 punch buttons (PPP) + light kick (LK) + UP
Chunli CPT. No more boa (confirmed by Steam user: The Who)
Cammy CPT - No vest (confirmed by Steam user: Cipher | I.W.O)
Cammy Swimsuit - No gear (confirmed by Steam user: Cipher | I.W.O)
Necalli CPT - No upper body clothing (confirmed by Steam user: LockM)
Laura Swimsuit - No jersey (confirmed by Steam user: Moonmadness)
Karin Swimsuit - No glasses or hat (confirmed by Steam user: Moonmadness)
Ibuki Swimsuit - No scarf (confirmed by Steam user: Moonmadness)
Keyboard button remapping (incl. AutoHotkey)
Capcom implemented native Keyboard button remappings on 26th September 2017.
The default keyboard button layout can now be changed freely in-game, without any 3rd party tools.
The predefined keyboard buttons are GHJK BNM; in "Battle Settings" => "controller").
The ENTER button opens your matchmaking / Fight Request settings in main menu and pauses the game in single player mode, there you can also change other settings.
If your default button mappings are messed up after an update, you can reset them directly ingame - or - by deleting the file input2.ini, you can access it this way:
Mapping/assigning the press of the LS (left stick) is possible on a keyboard (it resets the positiion in training mode).
Assigning the RS (right stick) training mode functions however is not possible on keyboards, nor on Arcade Fightsticks (even in RS mode), but only gamepads, because on a gamepad it can be pressed down + moved into all directions. ________________________________________
The keyboard buttons are mapped to the CONTROLLER labels. You can change the default controller labels in training mode (Controller Type A or B)
By default "3x kick" and "3x punch" are assigned as multiple-input buttons.
Basically you can assign only 2 keyboard or controller buttons to simulataneous / multiple-inputs (button combos). So you have to remap/sacrifice the "3x kick" and/or "3x punch" mappings, if you want to use V-Skill or V-Trigger or Throw or any other multiple input combination with a single button press. ________________________________________
If you still want to use AutoHotkey to
remap specific unmappable special buttons/functions for any reason
or want to map more than 2 multiple-inputs (button combos)
you can follow the old archived tutorial here:
AutoHotkey tutorial (no longer required)
The following script uses the following layout:
Numpad buttons for kicks/punches etc. + WASD (arrow keys) for movement;
Escape / Enter buttons are unchanged, to not break any functions
You can change the buttons (first letter) of each starting line to any key you want (semicolon is used to ignore specific lines and use them for comments):
in multiplayer battle screens is also tied to the chosen language in the above Engine.ini file.
Known Culture settings (Language / Date Format):
Language / Time Format
US English MM/DD/YYYY
British English DD/MM/YYYY
ja <----or----> jpn
Performance: issue tracking
Fighting game engine mechanics:
Like many other fighting games, SFV strictly requires constant 60 frames per second, everything below or above messes up the timings.
V-Sync prevents desync at high framerates and caps the framerate to 60 FPS.
That's why V-Sync is enabled inside of SFV config/ini files by default, but there are people who override these settings in hope to achieve better performance on slow/old hardware or to lower the controverse input lag. In the end it creates more problems (desync/screen tearing), so you better leave V-Sync enabled for SFV.
Just make sure that you don't use "adaptive V-Sync", because it caps the framerate at 30 FPS in case your PC cannot maintain 60 FPS constantly. ______________________________________
How to track performance / framerate issues:
MSI Afterburner lets you monitor your hardware in-game via OSD (on screen display).
Watch the GPU + CPU + RAM usage very closely, especially - usage drops / overloads - clock frequency changes - high temperatures
General example: You framerate degrades progressively, after monitoring your running apps in task manager, you find out that one program has a memory leak or processor spikes (progressively increasing ressource usage like rising RAM, or spiking CPU usage).
Example application: Aura Sync, automatically runs the LightingService service at Windows startup to control the RGB and lights in your machine, but has a CPU leak at the moment, which leads to frame drops over time. Stopping that service fixes the problem.
"switchable graphics" not working properly, especially on optimus laptops
Make sure that SFV is using your dedicated GPU and NOT the INTEL processor GPU. "switchable graphics" usually require the latest INTEL / AMD drivers to work correctly: https://downloadcenter.intel.com/
or specific Laptop/Notebook drivers, from your manufacturer website.
integrated GPUs can be disabled to avoid interferences with dedicated GPUs ______________________
unstable, bad performing GPU driver version
In some cases the latest GPU driver version is not always the best, some GPU models perform better with older drivers. Always do a CLEAN driver install (uninstall manually + reboot before reinstalling), when you try different GPU driver versions.
GeForce driver version 362.00, delivers the best performance for old nVidia hardware and laptops in SFV at the moment. Players with slowdown issues since Sagat update v3.060, reported that GeForce drivers versions 361.91 or 365.19 or 398.36 solved it. In general, all users with frame drops and slowdowns should consider a clean GPU driver install first (also on highend PCs, if the frame rate fluctuates between 60 FPS and 30 FPS + recovers after ALT+TAB in survival mode). ______________________
wrong GPU driver settings
use normal V-Sync instead of „adaptive V-Sync“, especially if your frame rate is below 60 FPS, because adaptive V-Sync is capping frame rates @ 30 FPS and SFV will run in slow motion or desyncs/frame skips. Disabling V-Sync completely often causes frame desyncs.
for advanced users with GeForce GPUs / G-Sync monitors: nVidia Profile Inspector allows various deep driver settings like: "Frame Limiter" to avoid random short FPS drops on high refresh rate displays (120Hz ++), set it to 60 FPS.
Set your Windows "power mode" to maximum performance. button combination: WinKey + R type: powercfg.cpl
advanced Windows power settings:
CPU power state should be 100% @ maximum
Processor performance boost mode: change to "disabled", if you have performance issues/freezes (this setting is for Laptops)
under PCI-E you can find GPU related power management settings it should NOT be maximum power saving.
BIOS / UEFI settings (for advanced users only) In BIOS there are some settings, which affect the CPU power/clock speed behavior to save power (disable them temporarity, if you have perfromance issues):
"C1E": Enhanced Halt State
"Speed Step" / EIST: auto-throttling in idle mode
"Cool 'n Quiet" for AMD CPUs
Intel "Turbo Boost" (ITT) or AMD "Turbo Core"
Interfering overlay software running in background, especially on slow PCs
=> disable or close your overlay software, like
Interface tab => uncheck: "GPU accelerated rendering for web views" Thx to MetalMarineFIN for this workaround.
in-game overlay (re-enabling the Steam overlay temporarily is required, to purchase DLC in the in-game shop, else you will get the error message "content currently not available")
Low bandwidth HDMI cables/hardware and 4k resolutions
Some HDMI cables/hardware do not support 60Hz @4k resolutions and run in 30 Hz instead, which automatically caps the framerate in SFV.
Solution: reduce the resolution to full HD (1920x1080) on HDMI hardware versions up to 1.4 or use a DP (display port) cable to run 4k resolutions @ 60 Hz.
HDMI v2.0 capable hardware on the other hand, should have enough bandwidth to run 4k resolutions @ 60 Hz. ______________________
Firewall / Antivirus interferences
whitelist SFV, add StreetFighterV.exe and installation folder to exclusions, this may improve performance because your Antivirus/Firewall will no longer be busy scanning SFV in background while playing. Some security software provides a "game mode", which avoids background scanning and therefore high CPU usage / heavy disk access during gameplay.
Alternative (clean install SFV): completely uninstall SFV and delete the remaining entries in C:\Program Files (x86)\Steam\steamapps\common\StreetFighterV
and in your Windows registry Win + R => regedit => search + delete all StreetFighterV.exe entries
and reinstall SFV ______________________
Multiple active ethernet adapters or tethering in network settings
can cause very low 1-3 FPS, while connected to the internet.
How to fix FPS drops in many games, while using a tethering internet connection
make sure you have the latest network drivers / reinstall drivers to be sure
Open the "network & sharing center"
Select change "adapter settings"
Select both adapters: first your phone tethering adapter and then your onboard ethernet adapter
Right click on your selection
A popup opens, select "bridge connection"
A new "network bridge" adapter appears, now your FPS drops should be gone, when you are using tethering while playing
WiFi sharing WAN Miniports Realtek PCIe GBE Family Controllers can also cause performance issues => disable them for testing purposes _____________________
Secondary / new Windows user accounts
can solve performance issues, because they use clean/new:
Windows user account settings
SFV settings (in "%LocalAppData%/StreetFighterV")
CPU core 0 issues (only one CPU core is used):
In some cases you have to force "multi-core" CPU usage with one of these workarounds:
A) CPU core 0 affinity:
Press "CTRL + ALT + DEL" to open the "Task Manager"
switch to the "Details Tab"
right click on StreetFighterV.exe (the one with the highest CPU usage)
Disable CPU 0 for SFV
Leave all other cores enabled ---- this is not a permanent setting and has to be done every single time after restarting SFV. Permanent CPU affinity settings require registry value modifications.
B) set StreetFighterV.exe CPU priority to "Real Time" in "Task Manager". Thanks to Bisonfan95 for this alternative suggestion ______
=> check temperatures / check fans / clean coolers especially during hot summers with dusty coolers / broken fans
or not connected VGA or CPU power cables (4 - 8 pin) get a new quality power supply with sufficient power for your GPU/CPU.
Alternatively you can try to limit the CPU/CPU usage in Windows power options to ~90%
Press: Windows Key + R
Open the "advanced Windows power settings".
Slowdowns / freeze intervals:
after ~2 mins: progressive FPS performance degradation
disable all ethernet adapters, if that helps, re-enable them one by one and try different ethernet adapter settings (disable IPv4 and game/latency boost and energy saving options ).
or create a new, secondary local Windows account and run Steam/SFV from there, if that fixes your issue, then some settings of your primary Windows account are causing the slowdown. Until you've found the specific reason, you can run Steam/SFV via context menu from your primary Windows account with this workaround:
every "~30 seconds" Still unsure what exactly is causing this issue on some PCs with Windows 7 installed, possibly some background application or drivers activity or conflicting process priorities / HDD access.
Many players solved this issue by upgrading from Windows 7 to Windows 10, preferably a fresh install, without dragging old leftovers along.
If you use a high refresh rate display (above 60 Hz ++) please check the "wrong GPU driver settings" / "frame limiter" paragraph above. Same goes for power saving / throttling tools in your UEFI/BIOS and Windows, please check the "energy / power saving / throttling" paragraph above.
every 1-5 seconds
CPU core affinity issue: check the instructions+screenshot in the "frame drops / slow motion" section above, but his time re-enable (toggle) CPU core 0 after the last step, while SFV is running, this should fix your micro-stuttering. Thanks to the Steam user Nescau for reporting this.
Controller / input device issue: happens only when specific controllers are plugged in: check faulty/constantly refreshing controller drivers or settings in Windows device manager, or loose/damaged controller cables, or unplug/disable controller integrated headset/microphone jacks.
temporarity disable all unrecognizeable/refreshing USB ports / HID devices / drives in Windows Device Manager, if the problem is gone after this, re-enable them one by one to find the culprit, which is causing the micro CPU spikes.
IMPORTANT: If you disable your USB mouse by mistake, don't worry you can use your Keyboard NUMPAD to move your mouse and re-enable it again.
Actually it's adviseable to test this feature on your PC (center for easy access) and change the cursor speed + acceleration, before disabling your USB ports, so you don't have to worry about these settings afterwards.
The default keyboard mouse navigation is very very precise/slow, so you may need to hold the NUMPAD direction buttons a little longer to see the cursor moving.
Press the button combination ALT + left SHIFT + NUM
A popup will open, which will ask you to enable "Keyboard Mouse Actication" press ENTER to confirm, now you can use the the NUMPAD buttons to navigate your mouse on the screen:
NUM 8 = up
NUM 4 = left
NUM 2 = down
NUM 6 = right
NUM 5 = mouse click
NUM / = activate the right mouse button (mouse menu) when pressing NUM 5
NUM * = deactivate right mouse button when pressing NUM 5
and the ALT+TAB = navigate beween open Windows.
Performance: Win10 Creators Update Specific Problems
Windows 10 Creators Update introduced many issues on some PCs, which were not present in Windows 10 Anniversary Edition.
Microsoft warns users from updating to Windows 10 Creators edition manually, they plan to release a less bugged version soon.
Clean install a different GPU driver with the help of DDU (Display Driver Uninstaller). If you have an nVidia GPU, try the driver version 388.71, or any other stable driver version, which works for you.
No sound during the intro movies, or watching/listening to the media in the "SFV Arcade Edition Gallery"
Make sure that your "BGM music slider" is not 0, in SFV sound volume settings ____________________________
No Character & Announcer Voice
(other sounds work fine) 1. Check your audio volume settings in-game 2. Check your audio settings in Windows or your sound card driver software => switch between different speaker settings (for example from a 5.1 surround to a 2.0 stereo speaker setup). _____________________________
No sound at all, no matter which output source
Make sure that you have DirectX 10 installed correctly, reinstall it from SFV's Steam installation directory:
There have been known driver issues with some games and HDMI sound, which usually have been solved by playing in windowed mode.
This is especially the case when you have an integrated Intel-GPU sound and/or nVidia-GPU sound. In general many games don't like the combination of both GPUs active at the same time. The switch over to your HDMI TV should be done before launching the game.
You can try the following: 1. Plug the HDMI in and go to device manager ( WinKey + R => hdwwiz.cpl ) 2. Expand "Sound, video and game controllers" 3. Right click "Intel Display Audio" or something similar and uninstall. 4. Restart your PC 5. Right click the sound icon in the system tray and make sure the TV is set to default. 6. Launch SFV and the sound will hopefully be enabled through HDMI. ________________________________________
if you want to purchase DLC characters with real money, you have to choose the option "costume included" the reason behind this is: real money character purchases automatically unlock the default color palette 1-10 since Season 3 (February 2018), while "fight money" DLC character purchases require to play survival mode for these color palettes.
now you will see SFV launching (this adds the DLC to your Steam library)
Activate the checkbox in your SFV DLC Steam Library to start the download
When you are connected to Capcom servers, there is also an alternative way to "purchase" the Cinematic Story Mode in game:
=> SHOP => SPECIAL => the Steam SFV DLC Store page opens, click on download free Story Mode DLC..
Connection problems: port forwarding / multiplayer lag
Internet LAG / connection quality depends from many factors: connection type (wired / WiFi / mobile), family internet sharing, internet applications running in background, VPN tunneling, ISP carrier-grade-NAT (tunneled IPv6 / DS-lite), ISP routing points, strict router settings/firmware which doesn't allow P2P connections etc.
Both player sides / clients affect the connection quality. ______________________________________________
SFV has 2 connection methods for online matches:
2 different icons represent the current connection method to your opponent on the match-loading screen:
Direct P2P connection (normal) two dots connected with a lightning bolt
Relay server connection (usually very lag prone) used for restricted NAT or intercontinental connections two dots connected to a square
in-game you need to have specific ports to be open, else the connection will be rejected.
Some routers have problems with P2P game connections because of their default, restrictive firmware settings (especially some Thompson and Technicolor routers), which means they establish matchmaking over relay servers in SFV, these are basically unplayable. ______________________________________________
make sure that you have the latest game version (update) properly installed,
else you won't be able to join any battle lounges, ranked/casual automatchmaking. Verify the game cache and switch between your available connections to force the in-game updater to update the game. Alternatively: manually update the game as described in the in-game updater issues section.
Close any unnecessary download/upload intensive programs
on all devices, which use the same internet connection / router as your SFV PC/laptop
some 3rd party programs like uPLAY can interfere with SFV connections.
Use preferably a wired internet connection via cable
WiFi (wireless) internet connections can fluctuate and cause additional latency/packet losses
Power reset your router/internet modem for 5 minutes.
Port forwarding in your router / PC software firewall for the following ports:
TCP ports: 80, 443, 20002, 30840, 30850, 30870
UDP ports: 30840-30859, 30870-30879
These ports are used for logging into Capcom SFV servers and P2P matchmaking, of course both players still need to have a reasonable, low ping and maintain 60 frames per second during matches to play without lag.
Explanation / Notes:
TCP 20002 = Capcom Server / CFN
TCP 80 = fight request on (usually open by default)
TCP 443 = secure login / browser (usually open by default)
TCP+UDP 30870 = Battle Lounge
TCP 30840-30859, 30870-30879 = Ranked / Casual Matchmaking
If your router allows to forward TCP and UDP ports with a single rule,
you can combine them like this:
This is a less safe method, because it opens more ports than necessary.
Some users also reported that the following ports helped to stabilize connections:
TPC+UDP 7777-7778 = Unreal Tournament / UT Engine
UDP 27015 = Steam Server Traffic
TCP 27015 = Steam SRCDS-Rcon-Port
UDP 3478-3480 = Steam P2P + Voice Chat + SFV on PS4
TCP 1935 = SFV on PS4 / General PS4 Port
Capcom CFN2 server IPs (when connecting from Europe):
IP: Port: Usually used for:
184.108.40.206 443 Web + Login (Amazonaws)
220.127.116.11 20002 Web + Login (Amazonaws)
18.104.22.168 443 Web + Login (Amazon Akamai servers):
22.214.171.124 30840 Matchmaking (Amazonaws)
54.2XX.XXX.XXX multiple ranges
126.96.36.199 30840 Matchmaking (Amazonaws)
You can ping + route trace Capcoms login servers as following:
press: WinKey + R
confirm with ENTER
type: tracert 188.8.131.52
or ping 184.108.40.206
confirm with ENTER
If you can't ping Capcom servers, then a software or hardware firewall is blocking your attempt. if get any packet loss here, then you should try a wired connection instead.
Connection problems: specific routers (Technicolor / Thompson / B-BOX3)
"Technicolor/Thompson" router P2P problems and solutions:
some router firmware allow assigning a public IP to your devices example for some Technicolor routers:
open your router web interface through your web browser
navigate to Home > Home Network > Devices > Assign Public IP
choose your PC/laptop to assign the IP, there is no other configuration, just choose your PC/laptop under the einternet or minternet option.
Connection problems: specific ISPs (internet service providers with cgNAT or DS-Lite or parental control filters)
Problem: carrier grade NAT (cgNAT)
Some internet service providers (ISPs) enforce a carrier grade NAT (cgNAT), which means that port forwarding will not work, when your ISP is translating your individual IP + port to a shared multi-user IP + port (basically hiding your connection to other users).
Security wise this is very welcome, but it is very bad, if you want to
access your private / home servers / NAS / clouds / SIP etc. remotely on the go.
and/or use peer to peer (P2P) applications + games
because these rely on direct point to point connections, which require individual public IPs.
First make sure that your router is not the source of the problem: check your
router security options
game mode/public IP
parental safe search filters (Virgin Media or Sky in UK for example)
Ask your ISP if there are such security measures active for your connection + ask for an individual public IP.
If you are living in a campus, it is possible that your university is using similar connection filters, which can cause connection issues in P2P applications. ________________
Problem: DS-Lite / constant disconnects (especially in Austria, Germany and Swizerland):
If you have a cable ISP (internet service provider), especially with a new contract, chances are high that your ISP is using a specific cgNAT called DS-Lite, which means that:
your IPv4 is encapsulated into IPv6
then transferred to your ISP
and then translated into a different global public IPv4, which you share with many other customers
= bad for P2P applications. Dual Stack connections with a real seperate IPv4 and IPv6 address usually don't have these issues, but are often more expensive.
These cable ISPs often use IPv4 over IPv6 (DS-Lite) for new customers by default: - UnityMedia / Vodafone / UPC - KabelDeutschland / KabelBW
call your ISP and tell them, that you need an individual public IPv4 address for your P2P applications/devices
Another issue with DS-Lite connections seems to be, that the
game updates are not completeting and rolling back to the previous game version
in some cases.
Check the "in-game updater problems section" for possible, known solutions labeled as "update constantly rolls back to the previous game version" _________________________________
Connection problems: Error Codes
This list is still in progress, because all error codes are very cryptic and not all of them are "demystified" completely yet, more details + detailed solutions are below the error code table:
In-game error description
Possible reason and/or solution
Not signed into Steam Network functions disabled
Lost connection to Steam servers, either because Steam servers are offline/under maintenance, or because you lost your internet connection temporarily. Try to connect to any website on your PC, if that works but you can't connect to http://steamcommunity.com then Steam is the issue, else It's most likely on your side (ISP or network issues)
lost connection to opponent
One of the clients disconnected during a fight, can happen due to connection instabilities or 24 hour ISP disconnect, while playing multiplayer or by rage quiting on purpose
Unable to connect to Network
ethernet adapter not active or not installed check your Windows ethernet adapters/replug ethernet cable
disconnected from server
LAN disabled or ISP 24 h disconnect, while playing singleplayer
unable to login into game server
server offline usually during a server maintenance or a SFV update is uploaded to the servers, wait until servers are back online
2100d followed by multiple others 21006 21009 1000a 10005 10006 10007
"unable to log into game server" or "disconnected from game server"
either router / firewall issue or ISP (internet service provider) issue
Often related to Error 22004, especially if you have never been able to connect to multiplayer.
or in some rare cases: only specific regions are affected after a game update has gone live, first make sure that you have waited some minutes after the server maintenance is over, the updated servers may not be 100% accessable from your location yet.
Disable your ISP "parental filter", if there is any (Virgin Media has one for example).
error downloading file
a new SFV update can't be downloaded or has not been downloaded correctly / canceled due to a very slow or unstable internet connection (make sure that your PC has enough free disk space available).
You need the latest game version to connect to multiplayer, first make sure that you have waited some minutes after the server maintenance is over, the new patch data may not be accessable from your location yet.
After this check/modify your router settings and/or ISP options, temporarily to download the new game update, if port forwarding doesn't help.
a new SFV update can't be completed or has not been downloaded correctly.
Similar solution like for error code 22004, if that doesn’t help, get the update files from a trustworthy source, alternatively check the in-game updater issues section in this guide, I've uploaded the update files to my dropbox account.
failed to retrieve data
when starting the game, continues in offline mode, one of the reasons is often related to firewalls / routers / or ISP
Some specific cases: 1) the internet connection or router supports only IPv4 => disabling IPv6 in the network adapter settings fixed it 2) some users fixed this after re-installing SFV on a different HDD/folder, or after hardware changes with a clean windows install
Appears sometimes after a finishing a match, this error is relatively harmless, it means that your fighting statistics could not be retrieved / synced, however they are usually still saved on Capcoms servers and will be updated / send to you later
failed to send match data
Appears sometimes after a finishing a match, similar to Error 40006, but more of a concern, because the server may actually not update your statistics for this specific match, especially if you can't find your corresponding replay in your CFN profile
Known router / firewall related solutions:
use port forwarding in your router firewall or whitelist SFV in your software firewall
enable public IP / gaming mode / UPnP in your router settings
use "cone NAT", instead of symmetric NAT in Thompson/Technicolor routers (not all firmware allow this, old models can only be modified via Telnet.
bypass your router hardware firewall via DMZ (read the warning, leave at least your software firewall enabled)
for problematic routers like Technicolor/Thompson: in some cases your ISP won't cooperate / won't tell you your internet login data due to different reasons, so you can't simply replace your router with a better model, but there is a workaround for these cases: you can still disable your old routers hardware firewall completely (set it to bridge mode + disable DHCP), and connect your new router to the 1st LAN port of your old router. What this does: you no longer need the login data for your internet account, your old router will act as a standalone internet "modem" and your new router will route and protect all your network devices behind it, with a hardware firewall.
Known ISP (internet service provider) related solutions:
disable "parental safe search" / "parental block" ask your ISP if there is such a filter active for your connection and let them disable it
avoid CG-NAT / NAT444 / DS-Lite , ask your ISP for a public IP / switch to IPv4 or dual stack.
To find out whether your ISP is giving you a unique public IP address, or grouping you together with other users to share one public IP:
Visit a site like http://ipv6-test.com and compare the IP addresses, if the shown IP on that web page is different from your address shown in your router, your address is being translated, this means you're most likely behind a CG-NAT or DS-lite, which kills many P2P multiplayer matches. ________
To find out quickly whether your connection problem is ISP or router/firewall related, you can simply connect your PC directly (via cable) to your internet modem, or if your internet modem is build into your router, disable your router firewall temporarily or use the DMZ option.
IMPORTANT / WARNING:
Leave at least your software firewall enabled
when connecting your PC via cable directly to the internet modem
or if you disable your router hardware firewall temporarily (DMZ)
to download/apply SFV updates with these workarounds. It is adviseable to disconnect / unplug all other devices from your router during this process. _________________________________________
Since patch version 1.06++ Capcom decided to implement a secondary in-game updater to prevent an exploit, which allowed modders to play paid content and unreleased characters online. Unfortunately this also introduced new problems for people with very slow or restrictive internet settings.
The first part of the update is running externally through the Steam client (major updates). The second part of the update is started afterwards in-game, when you launch SFV (minor updates).
This secondary part (in-game updater) downloads two files directly from Capcom servers called: DLC.manifest and *****_Steam.pak
to the following folder:
it must have the same size and the same hash checksum like in the following screenshot:
This is necessary to complete the in-game update process, else your file will be redownloaded with each in-game update attempt (endless loop), or you won't be able to connect to multiplayer matches, even if your are connected to CFN.
You can verify the hash checksum of *****_Steam.pak
with this tool: http://www.winmd5.com/
"Show hidden files" must be enabled in Windows folder settings, to be able to see the %LocalAppData% directories.
Possible solutions, if you encounter update problems:
Delete any old/obsolete ****_Steam.pak files (like Ver02050_Steam.pak) in
and just to be sure, also check and delete any files / subfolders in
which are NOT labeled as packchunk##-WindowsNoEditor.pak
This will also solve problems with missing character / stage slots in your select screen and "ID SYS DIAL DIALOG" errors.
make sure that your antivirus/firewall is NOT blocking internet access for the new updated StreetFighterV.exe file ________________________________
if the download is stuck, make sure that you have enough free disk space. ________________________________
verify game cache files files ________________________________
remove all MODs (in case you have installed / extracted any inside of SFV folders)
SFV Arcade Edition is not compatible with the tool assisted fast load MOD pre-version 3.x, older versions of that MOD prevent SFV from loading matches after the character selection menu, because the loading animation is completely different. Removing outdated MODs will also fix problems with blank character portrait icons and other possible graphical bugs/glitches, like missing textures etc. ________________________________
disable proxies in your default internet browser:
Setting => Change proxy settings => Lan settings => uncheck "use a proxy server for your LAN"
establish a direct internet access over cable or wireless without routers involved
For some reason, it sometimes doesn't work if your PS4 or PC is connected to a router. Turn on WiFi on the PS4 / PC.
bypass the router and connect directly from your internet-modem to the PS4/PC.
increase your internet connection speed to avoid timeouts / stop all other download heavy applications in your household during the update:
Capcom Server (twitter):
For users who are experiencing difficulty downloading Ver 1.06++, please try logging in to SFV after some time has passed.
Also, this issue could be due to slow connection speeds. Please be sure to try again after you have reviewed your network environment.
Some players mashed the confirm/reconnect button to finish the last piece 98-100% of the in-game-download, without exiting SFV. ________________________________
update constantly rolls back to the previous game version, when you try to connect to Capcom servers (this occours especially to users behing a cgNAT / DS-Lite connection), some users had success with:
In a worst case scenario: get the update files from another trustworthy source to get rid of the Error 22004 and 2200f / 2200b, or if you can connect to CFN but your in-game updater is not downloading it.
ALWAYS use a "MD5 hash checksum tool" like this one http://www.winmd5.com/ , when downloading game update files from the internet, as a safety measure.
Manual update instructions:
The files are compressed in multiple zip archives, you need to unzip + copy the manifest and pak file to your SFV download folder.
delete all files in this folder
copy the 2 extracted files from your download here
the in-game updater will show you a message that the new files are being processed
after the update installation process reaches 100%, SFV will restart and you should be able to play the downloaded patch version (of course you still need to be able to connect to Capcoms servers, to play online)
Note for Season 2 (2017) It seems that Capcom has changed the in-game updater behaviour since the Kolin character update.
In other words: if you let SFV connect to the internet and the in-game updater failed before, it will automatically delete all files in the SFV download folder and try to redownload them again.
To avoid that loop, move the downloaded *.pak game update file from
Don't worry about the game version on the title screen, it is just a string from the "dlc.manifest" file. This should give you at least access to the offline game modes and new DLC characters until Capcom responds to your support ticket (follow the instructions below).
Capcom support links
In case this doesn't help, please contact Capcom support and provide them with
Your DirectX diagnose file "dxdiag.txt"
Detailed, step by step issue desription or a screenshot or a video recording
Your Capcom Fighter's Network (CFN) ID
Your PSN and/or Steam Username
and if you experience connection issues:
Whether you are playing on PS4 or PC
Your Country & Region
The region of your version of Street Fighter V
Whether you are using a VPN
Type of Router
Name of your Internet Service Provider
Whether your network protocol is IPV4 or IPV6 (your Internet Service Provider can provide you with this information)
Length of time it takes to connect to matches or/and the date and time you last received a connection error (please include time zone)
What type of match were you trying to connect to (Casual / Ranked / Battle Lounge)
Finally, please visit http://t1.re/ and click “Start Speed Test” and copy and paste the results in your e-mail / customer ticket.
register + login + report your issue to Capcom Unity Support (use the blue iFrame): http://www.capcom-unity.com/go/capcom/support You will get a support ticket immediately and can track it afterwards. ________________________________________
Google translation / 翻译 / Traduction / Übersetzung / 翻訳 / tradução / перевод / traducción
This guide is originally written in English, if you prefer a different language, please use Google translate.
The translation is not perfect by any means, especially folder paths are messed up with empty spaces and unnecessary translations, but it's better than nothing:
Change your preferred language at the top in any of the following links: