The Mega Troubleshooting FAQ

Frequently Asked Questions mega thread.

FAQ

The Mega Troubleshooting FAQ

*Super IMPORTANT edit*
New fix and patch available, courtesy of rebtd7! This fixes the framerate and refresh rate, and Libra Bug, and Controller lookup and some other things not mentioned (check its readme file please). I have not tested it, but others have, and it checks out guys. Please thank the author and NucleoProtein for their pro-bono support for this game!

https://github.com/rebtd7/FF13Fix

Please note: Steam Overlay might cause issues with above fix, please try and disable it first to avoid some crashes.

1. Why does the game not launch?
   
   • Right-click game executable (ffxiiiimg.exe) and ensure DEP is turned off.
     
   • Right-click game executable (ffxiiiimg.exe) and 'Run as administrator'.
     
   • Allow game through antivirus/firewall.
     
   • Re-install everything from the _common_redistributables folders in the game directory.
     
   • Verify integrity of the game cache files in Steam.
   
   
2. How to prevent periodic stuttering every 6 seconds?
   
   • Plug in a wired controller.
     OR
     
   • Disable all HID Compliant devices in Device Manager.
     OR
     
   • If you have a dualcore i7 Intel laptop CPU, then disable Hyperthreading.
   
   
3. How to maximise performance and/or image quality?
   
   NVIDIA GPU:
   • Get Nvidia Inspector. Click spanner icon and scroll to Final Fantasy XIII profile.
     
   • Set 'Triple buffering' On, 'Vertical Sync' Force on, 'Anisotropic filtering mode' Userdefined/off, 'Anisotropic filtering setting' 16x, 'Texture filtering - Quality' High Quality, 'Multi-display/mixed-GPU acceleration' Single display performance mode, 'Power management mode' Prefer Maximum performance
     
   • Apply changes
     AMD/ATI GPU:
     
   • Get RadeonPro. Drag the game executable to the application window and make a new profile for FFXIII.
     
   • In 'Tweaks', set 'Vsync Control' Always On, 'Triple Buffering' On.
     
   • In 'Visual' set 'Anisotropic filtering' 16x.
     CPUs:
     
   • In Control Panel Power Options, Change Advanced plan settings, set 'Processor Power Management' 'Minimum processor state' Setting 100%.
     AMD CPUs
     
   • Disable Cool 'n Quiet in BIOS.
     
   • Use NucleoProtein's AMD GPU tweak
     https://github.com/Nucleoprotein/OneTweakNG/releases
     The executable where the fix is applied is found in
     \steamapps\common\FINAL FANTASY XIII\white_data\prog\win\bin\
   
   
4. I am one of the few people who is affected by the microstuttering. What can I do?
   
   Framelimit to 30fps or desired fps to prevent quick jumps between 30fps and 60fps.NVIDIA:
   • In Nvidia Inspector for FFXIII, set 'Frame limiter' 30fps.
     AMD/ATI:
     
   • In RadeonPro for FFXIII in 'Tweaks', set 'Dynamic Frame Control' On and 'Keep up to' 30fps.
   
   
5. How I can get more FPS?
   
   • Overclock CPU and/or GPU.
     
   • Upgrade.
   
   
6. I have non-Microsoft controller issues?
   
   • Emulate xbox360 controller with 3rd party software like x360ce or another xinput emulator.
   
   
7. I have XBONE controller issues?
   
   • Get the fix. Edit: DON'T it has a Trojan apparently! Emulate with x360ce instead.
   
   
8. How can I avoid the Libra/No Enemy Intel bug?
   
   • Run in 720p.
     OR
     
   • Use Gedosato to downsample from desired resolution to native resolution WHILST keeping launcher settings at 720p.
     
   • Note: There is some discussion whether or not true downsampling occurs or not with this workaround.
   
   
9. How can I stop the buzzing sound?
   
   • Set to 2 or 6 channels in 'Control Panel' 'Sound' 'Playback devices' 'Configure'.
     OR
     
   • Set to 2 or 6 channels in your sound card driver software.
     OR
     
   • Run game executable in Compatibility mode for Windows Vista Service pack 2.
   
   
10. How can I enable SLI?
    
    • Set 'SLI compatibility bit' in Nvidia Inspector for FFXIII to '0x02402005 (Sanctum, ...)', the same one as FFXIV ARR.
    
    
11. I have an issue not mentioned so far, what do I do?
    
    • Mention it in this thread, maybe someone can help and if it works, I will add the solution to the FAQ.

Credits go to dB for XBONE controller fix.

[doctorstew]

i cant hear the audio :(

[LiangJie]

how do i restart the app

[Dat DekuBoi]

In the launcher, toggle the mode from 'Windowed Mode' to 'Full Screen Mode'. Pretty simple.

[lor-nm]

how do i get it to full screen?

[V!KiNG]

I fixed my stuttering frame rate limiting the ffxiiilauncher.exe to only one physical processor core plus the corresponding HyperThreading core. Kind of an ugly fix that pretty much chops the legs of your CPU, but at least it gives me a stable frame rate.

I'm using an ancient CPU core affinity assignment program called TaskAssign, made by the guys at Tom's Hardware back in 2004. Unfortunately, it's not available any more.

[the_contactv]

just wanted to say thanks. im 20 hours into this game and the fps dips starting driving me crazy. been tweaking the settings for ages try to get it more stable. your nvidia settings gave me a significant improvement.

[Sir Fandingo]

Game insta crashes on fullscreen please help

[DB | De Been. N. "Ghost"]

How do we silence the in game music?

[MakoSipper]

Wait, now I'm reading there should be a _common_redistributables folders IN the game directory? I thought they meant the one from Steamwords Shared. I've also reinstalled the games and verified integrity, but Steam says it's okay. Weird.

[MakoSipper]

I've tried all from step 1 and nothing.