The Mega Troubleshooting FAQ

Frequently Asked Questions mega thread.

FAQ

The Mega Troubleshooting FAQ

1. Why does the game not launch?
   
   • Right-click game executable (ffxiiiimg.exe) and ensure DEP is turned off.
     
   • Right-click game executable (ffxiiiimg.exe) and 'Run as administrator'.
     
   • Allow game through antivirus/firewall.
     
   • Re-install everything from the _common_redistributables folders in the game directory.
     
   • Verify integrity of the game cache files in Steam.
   
   
2. How to prevent periodic stuttering every 6 seconds?
   
   • Plug in a wired controller.
     OR
     
   • Disable all HID Compliant devices in Device Manager.
     OR
     
   • If you have a dualcore i7 Intel laptop CPU, then disable Hyperthreading.
   
   
3. How to maximise performance and/or image quality?
   
   NVIDIA GPU:
   • Get Nvidia Inspector. Click spanner icon and scroll to Final Fantasy XIII profile.
     
   • Set 'Triple buffering' On, 'Vertical Sync' Force on, 'Anisotropic filtering mode' Userdefined/off, 'Anisotropic filtering setting' 16x, 'Texture filtering - Quality' High Quality, 'Multi-display/mixed-GPU acceleration' Single display performance mode, 'Power management mode' Prefer Maximum performance
     
   • Apply changes
     AMD/ATI GPU:
     
   • Get RadeonPro. Drag the game executable to the application window and make a new profile for FFXIII.
     
   • In 'Tweaks', set 'Vsync Control' Always On, 'Triple Buffering' On.
     
   • In 'Visual' set 'Anisotropic filtering' 16x.
     CPUs:
     
   • In Control Panel Power Options, Change Advanced plan settings, set 'Processor Power Management' 'Minimum processor state' Setting 100%.
     AMD CPUs
     
   • Disable Cool 'n Quiet in BIOS.
     
   • Use NucleoProtein's AMD GPU tweak
     https://github.com/Nucleoprotein/OneTweakNG/releases
     The executable where the fix is applied is found in
     \steamapps\common\FINAL FANTASY XIII\white_data\prog\win\bin\
   
   
4. I am one of the few people who is affected by the microstuttering. What can I do?
   
   Framelimit to 30fps or desired fps to prevent quick jumps between 30fps and 60fps.NVIDIA:
   • In Nvidia Inspector for FFXIII, set 'Frame limiter' 30fps.
     AMD/ATI:
     
   • In RadeonPro for FFXIII in 'Tweaks', set 'Dynamic Frame Control' On and 'Keep up to' 30fps.
   
   
5. How I can get more FPS?
   
   • Overclock CPU and/or GPU.
     
   • Upgrade.
   
   
6. I have non-Microsoft controller issues?
   
   • Emulate xbox360 controller with 3rd party software like x360ce or another xinput emulator.
   
   
7. I have XBONE controller issues?
   
   • Get the fix. Edit: DON'T it has a Trojan apparently! Emulate with x360ce instead.
   
   
8. How can I avoid the Libra/No Enemy Intel bug?
   
   • Run in 720p.
     OR
     
   • Use Gedosato to downsample from desired resolution to native resolution WHILST keeping launcher settings at 720p.
     
   • Note: There is some discussion whether or not true downsampling occurs or not with this workaround.
   
   
9. How can I stop the buzzing sound?
   
   • Set to 2 or 6 channels in 'Control Panel' 'Sound' 'Playback devices' 'Configure'.
     OR
     
   • Set to 2 or 6 channels in your sound card driver software.
     OR
     
   • Run game executable in Compatibility mode for Windows Vista Service pack 2.
   
   
10. How can I enable SLI?
    
    • Set 'SLI compatibility bit' in Nvidia Inspector for FFXIII to '0x02402005 (Sanctum, ...)', the same one as FFXIV ARR.
    
    
11. I have an issue not mentioned so far, what do I do?
    
    • Mention it in this thread, maybe someone can help and if it works, I will add the solution to the FAQ.

Credits go to dB for XBONE controller fix.

[Tamaster]

Hi, you may want to add this to the guide:

https://github.com/rebtd7/FF13Fix/releases

I found this fix while reading forums. With this i get stable 60 FPS at all times in 3840x2160 (4K). You simply have to drag the 2 files in the .zip archive in the folder where FFXIII executable is, so \steamapps\common\FINAL FANTASY XIII\white_data\prog\win\bin.

Then everything is automatic. Since i did this no more FPS drops.

I Also followed every other step in your guide but that only fixed performance partially. I think this fix is the missing piece to finally get this game run properly.

[Tyrsky]

Game apparently has 'support' for 16x MSAA. Multi-Sample Anti-Aliasing. Does it even go that high, thought 8xMSAA was the ultimate maximum?

[spoonyrogdrumps]

It will run in windowed mode but not fullscreen.

[spoonyrogdrumps]

I just built a new rig and I can't get this game to start. rtx2080s, ryzen 7 3800x
I've done everything suggested and I even disabled full screen optimizations
I'm running the latest windows 10 and I have no overlay enabled. I cannot get this game to run. Help

[Zell]

how can i get 60 fps ?
gedosato doesn't exist anymore and even if you find it, will not work it.

[rojimboo]

ofc :) bit busy today, but later should be fine

[Sleeping Knights]

@rojimboo can i add you so we can message and i can talk to you more easily?

[rojimboo]

@Sleeping Knights - hi mate. Sorry, it's been so long since I wrote this guide and played the game, but I can try to help. What seems to be the problem?

[Sleeping Knights]

@rojimboo hi i need some help with my game setting

[Simply]

any 1 have an issue with "cannot secure enough system memory" its drove me crazy for months, right after clicking start game on launcher i get this apparent fatal error