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Server/Game Issue, Please Review

Hello FACEIT Support,

I received an AFK/Leaver ban, but I would like to explain the situation.

During the match, my CS2 completely froze and did not launch properly due to server or game issues.
It wasn’t my internet connection — the game simply bugged out and wouldn’t let me join.
I tried restarting, but nothing helped. Because of this, I was marked as AFK.

This is a rare case and was not intentional. I read on your help page that bans may be reviewed if caused by technical issues like this.
I kindly ask you to check this situation and remove or reduce the ban.

Thank you very much for your understanding and help.

Best regards,
[ТВОЙ НИК]

wallhack

Казахская машины по поднятию демографии в КОНТР СТРИК, крутой абоюдно притяный чел

+REP