Showing 1-13 of 13 entries
it's the controller icon on the right upper corner of steam
Nov 7, 2017 @ 1:16pm
In topic Crash Fix.
Originally posted by Articuno76:
Hi.

The game is running fine for me. No crashes or weird fps issues. But on certain cutscenes I get crackily/stuttering audio.
Have you tried to play on Big Picture Mode?
Nov 7, 2017 @ 12:18pm
In topic Crash Fix.
Steam's Big Picture mode actually worked for the cutscenes!
Nov 7, 2017 @ 10:20am
In topic Crash Fix.
Originally posted by RedoLane:
The whole game+ cutscenes are running fine on Steam's Big Picture mode!
Please spread it out to everyone!
How does one get Steam's Big Picture mode?
Nov 7, 2017 @ 10:13am
In topic Crash Fix.
Originally posted by Xilo The Odd:
i think the various issues have all been voiced already, might be nice to see a pin list of problems your team is aware of.

day one flops are never fun, sometimes hard to avoid on PC. but communication with your fanbase of problem awareness can stop a lot of the chaos that ensues. i have high hopes this does turn out well but you gotta show your listening. the working from the shadows aspect may be a safe bet, but its gotta change among all game developers.

I guess you're right. Here's a(n) (uncomplete) of problems so far:

1 Game won't load in some cases
2 Cutscenes have framerate drops
3 There's a part in act 1 where you crash (falling down the sand)

Was that it?
Nov 7, 2017 @ 10:06am
In topic Crash Fix.
Originally posted by Derpy Hooves:
I have a problem with the cutscenes. I have taken everything down in the settings so i will have no problems for a smooth vid. But it all it does is studers. I have checked all of my setting sin my pc and my requerments and it all matches right. It shouldnt studer while a cutescene is in play as the gameplay plays just fine with everything being high or even on. please fix if you can do so that be awsome.
Same on this side :(
Nov 7, 2017 @ 10:00am
In topic Crash Fix.
Originally posted by DSwagMaster:
i sent an email to SEGA and this was their reply:

''Dear Customer,

Thank you for contacting SEGA Customer Support.

We are sorry to read that you are encountering an issue with Sonic Forces.

Firstly please reverify the game cache of Sonic Forces in Steam:
1. Load Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the ‘VERIFY INTEGRITY OF GAMECACHE…’ button.
4. Steam will verify the game's files - this process may take several minutes.
5. Once the process is completed, the Check Window will automatically exit.
6. We recommend verifying your cache twice to make sure all files are fully downloaded

Also please make sure that you are having the latest drivers installed for your graphics and sound chipset/ cards.

For Nvidia cards please see here:
http://www.geforce.co.uk/drivers

For AMD Radeon/ ATi cards:
http://support.amd.com/us/gpudownload/Pages/index.aspx

For integrated Intel chipsets:
http://downloadcenter.intel.com/default.aspx?lang=eng

Important: Please double check that all your Windows Updates are fully installed and completely up to date.

https://support.microsoft.com/en-us/help/12373/windows-update-faq

Please let us know how you get on.

Best Regards,

(Name)
SEGA Customer Support''

I don't know if it works yet, just throwing it in.

Yeah about that....... doesn't work sadly
Nov 7, 2017 @ 9:50am
In topic Crash Fix.
i sent an email to SEGA and this was their reply:

''Dear Customer,

Thank you for contacting SEGA Customer Support.

We are sorry to read that you are encountering an issue with Sonic Forces.

Firstly please reverify the game cache of Sonic Forces in Steam:
1. Load Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the ‘VERIFY INTEGRITY OF GAMECACHE…’ button.
4. Steam will verify the game's files - this process may take several minutes.
5. Once the process is completed, the Check Window will automatically exit.
6. We recommend verifying your cache twice to make sure all files are fully downloaded

Also please make sure that you are having the latest drivers installed for your graphics and sound chipset/ cards.

For Nvidia cards please see here:
http://www.geforce.co.uk/drivers

For AMD Radeon/ ATi cards:
http://support.amd.com/us/gpudownload/Pages/index.aspx

For integrated Intel chipsets:
http://downloadcenter.intel.com/default.aspx?lang=eng

Important: Please double check that all your Windows Updates are fully installed and completely up to date.

https://support.microsoft.com/en-us/help/12373/windows-update-faq

Please let us know how you get on.

Best Regards,

(Name)
SEGA Customer Support''

I don't know if it works yet, just throwing it in.
Nov 7, 2017 @ 9:42am
In topic Crash Fix.
I also have those specs and have the same problem dude
Nov 7, 2017 @ 9:41am
In topic Crash Fix.
Well, I understand that there could be some complications with the game which just released, but I would also like to know how to fix it
Nov 7, 2017 @ 9:39am
In topic Crash Fix.
I'm sorry, but I still have Cutscenes stutter and lag like crazy. I tried every possible setting combination; windowed, fullscreen and High&Low quality. Any solutions? BTW My specs are fine
Cutscenes are the same here. How do I fix this??? My specs are much better than the minimum, and still the cutscenes lag. help??
Nov 7, 2017 @ 9:25am
In topic How is the performance in the game?
The game itself works fine, the cutscenes lag and stutter which is very annoying. Solutions?????
Showing 1-13 of 13 entries