The basic game is good, but the company making the game are only focused on selling virtual goods. They don't seem to care about their customers.

This is an awesome sorta retro game!
So you're this woman on a monday morning, a presentation scheduled later today, but you decide to get into the Neurosphere (think holo deck) for some reason.
And bam - you're in an old fps game.
Do you remember dodging the slow fireballs in doom? you do that when people use handguns to shoot at you here.
Do you remember the morpheus map in unreal ? it's in here. but better.
Do you remember the cheesy oneliners from duke nukem? They're here too, but better.
Minimap, inventory, xp points, autoaim? nope. This is cod in hardcore mode, but better.
Do you remember day of defeat? there are maps that look like that too, with german grenades and everything.
Did I mention the path between worlds? It reminds me of the map in mass effect where you learn about the Geth.

On top of that, you're having this female protagonist with an awesome voice acting and a simple story that could've been ripped from alients vs predator - except I've seen neither, yet anyway.

It's an awful game, but in a good way. It is bad in the same way that farcry blood dragon was bad. It is intentionally bad, which makes it good. And we're only talking visuals and sound effects, not gameplay. That's top notch thus far.