STEAM GROUP
NeonHeight's Servers NHS-TF2
STEAM GROUP
NeonHeight's Servers NHS-TF2
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 This topic has been pinned, so it's probably important
Roudydogg1© Dec 20, 2013 @ 10:31pm
Server BAN APPEALS [Official]
Have you been unfairly banned? Have you been kicked out for a day, or forever and feel it is in error? Check SourceBans for info on your ban[bans.neonheightsservers.ca], then file your Ban Appeal here.

All reports must contain a link to your SourceBans[bans.neonheightsservers.ca] info.
Any appeal without a link to your SourceBans info will NOT be addressed until it is included.
In addition, any appeal without your profile[imgur.com] and inventory[imgur.com] set to public will not be addressed.

Originally posted by Roudydogg1© (-tcm-):

In the interests of time, and since we share mostly similar unban practices, I've used Steamrep's guidelines for the unban process.

Lying in an appeal will be an auto-deny.
Let's define lying:
  • Factual lying.
  • Intentionally omitting information (leaving out details that we would be interested in, or even directly asked for)
  • Implying something else other then the truth.

This is often misunderstood. When we ask questions, we usually know the answers already. When answers mismatch with what we know, we investigate further and establish that you were either lying or telling the truth.
Don't dig yourself a hole you can't come out of. Just tell the truth, as it's easier for both you and us.

Be straightforward.
If the staff think you are hiding something, that will have a negative impact on your appeal. When questions are asked, answer them to the fullest extent of your knowledge. Even if you think it's not relevant. Admins do NOT have the time to try to dig out every snippet of some information they want. Explain it to the closest detail you know.

Account Ownership
Buying/selling/trading/lending or any transfer of steam account ownership does not negate a ban/mute/gag, nor are you able to appeal for the account. Your account is your responsibility, that's Valve's stance and that is our stance.

What are Alts?
On some appeals, the appealer is asked to provide alternate account information.
This means:
  • All accounts that you use or have used in the past.
  • All accounts that you have access to yourself.
  • All accounts that can be linked to you even if they are not yours, such as family or friends sharing connections or computers.
You will also be asked to supply more information about them, such as your usage of these accounts and who the owners are of the other accounts within the household. Please understand, if you omit information here, while we see otherwise (see point 1 about lying) the ONLY explanation to us is that those are alts, and that you are trying to hide them from us.

Public profile, public backpack on ALL your accounts/alts.
When you have alternative accounts, the requirement for us is that ALL those accounts must be public for the ENTIRE duration that it takes for your appeal to be done.

Threats, abusive conversations, ect., harm your appeal!
Admins can terminate any communication due to threats or harassment, and then determine the appeal outcome in private.
We do so many appeals, and this community can be somewhat sarcastic and rude, that we really don't need more negative stuff added to the discussions in our appeals. We try and be respectful, but we're still human. Treat us with respect, and a lot more is possible. All admins have the instruction that if they're harassed, they're to reject the appeal straight away. Most of us have a thick skin, so a bit of bad language is often not a problem, but still, don't do it.
Last edited by Roudydogg1©; May 21 @ 3:22pm
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Showing 1-15 of 2,440 comments
Rodney5463 Dec 20, 2013 @ 10:33pm 
Finally
Roudydogg1© Dec 20, 2013 @ 10:33pm 
Ya i was banned here i did it on accident and i wanna be unbanned pls

also, thanks rodney for the idea
Last edited by Roudydogg1©; Jul 15, 2016 @ 12:45pm
i kno rodney i too always wanted an automatic belly patter
Trev Jan 12, 2014 @ 10:04pm 
http://bans.neonheightsservers.com/index.php?p=banlist&advSearch=STEAM_0:1:75575798&advType=steamid&Submit this is the link and i want you to know i paid that spy crab my game crashed during the trade and once i got back on the server and paid it i was banned its not like i couldnt afford two ref. plz unban me neon heights is one of my favorite servers.
SWicK Jan 13, 2014 @ 9:22am 
Sooo, I was banned for alleged 'threatening to trace IP'
Much to one's knowledge, I've got absolutely NO clue as to how one actually does this.
The person whom filed this complaint against me decided to stir trouble , so I initiated some silly banter back. In the process, I proceeded to add them, and they refused, and immediately began making ludicruous claims like I would use some ridiuclous program to track their IP. I had to actually Google the application they mentioned - of which I've even forgotten the name of because it was stupid. Wire...something - and even then, I've still no clue what it does of how it's worked. The person who has reported me is a liar and was complaining about micspam so that they could micspam instead, and on top of that, they constantly spammed the server with msay and hsay bubbles instead of using chat.

The person I am referenceing is '<3 Sweetie Bot <3'
Last edited by SWicK; Jan 13, 2014 @ 9:23am
Roudydogg1© Jan 13, 2014 @ 9:38am 
Originally posted by Sambaᴮᴺᴰ:
Sooo, I was banned for alleged 'threatening to trace IP'
Much to one's knowledge, I've got absolutely NO clue as to how one actually does this.
The person whom filed this complaint against me decided to stir trouble , so I initiated some silly banter back. In the process, I proceeded to add them, and they refused, and immediately began making ludicruous claims like I would use some ridiuclous program to track their IP

The person I am referenceing is '<3 Sweetie Bot <3'

Sweetie told someone to stop overspamming, and you got upset at him, and started telling him about WireShark. And sweetie isn't stupid. So he filed the complaint because he knows as well as others that you are not supposed to threaten to trace peoples IP. He later noticed that you added him, which is just rediculous. He refused to accept your friend request because he obviously didn't want to get ip traced. And what do you do? You and a friend spam his wall with threats. "add me bro i have wireshark i promise i wont trace you."

After you started to spam his wall, it was no longer a matter of "maybe tracing his ip, maybe not. Maybe he's joking but we don't know", it was a matter of cyberbullying. Both which are frowned upon. And the fact that you lie abut what happened above and expect anyone to believe it is very disappointing.

Appeal denied.

Edit: And stop using WireShark
Last edited by Roudydogg1©; Jan 13, 2014 @ 9:43am
SWicK Jan 13, 2014 @ 9:45am 
Okay, so Roudy, I really think you should check the logs... I just wanted to add Sweetie. I NEVER mentioned 'WireShark'
I have NEVER heard of WireShark in my entire life. I added Sweetie and immediately, he began saying that I was going to boot up WireShark and trace his IP. I NEVER instigated such an obtuse and ridiculous claim.
Again, check the logs, because I never ONCE mentioned about wireShark. that was LITERALLY all Sweetie. So, just because you know your donors, doesn't mean they're telling the truth, because Sweetie most definitely isn't.
Also, I only commented a single time on Sweetie's wall as a mere joke.
Roudydogg1© Jan 13, 2014 @ 9:47am 
Originally posted by Sambaᴮᴺᴰ:
Okay, so Roudy, I really think you should check the logs... I just wanted to add Sweetie. I NEVER mentioned 'WireShark'
I have NEVER heard of WireShark in my entire life. I added Sweetie and immediately, he began saying that I was going to boot up WireShark and trace his IP. I NEVER instigated such an obtuse and ridiculous claim.
Again, check the logs, because I never ONCE mentioned about wireShark. that was LITERALLY all Sweetie. So, just because you know your donors, doesn't mean they're telling the truth, because Sweetie most definitely isn't.
Also, I only commented a single time on Sweetie's wall as a mere joke.

If you can provide us with the times and server that the conversation took place, then we will definitely get someone to look through the logs.

I'm changing your appeal to "under investigation" until we have more evidnce.
Last edited by Roudydogg1©; Jan 13, 2014 @ 9:54am
SWicK Jan 13, 2014 @ 9:49am 
Perhaps contact your server owner. Or, if you ARE the owner, you can see them for yourself. They're clearly there, and it was approx. four hours ago.
SWicK Jan 13, 2014 @ 9:51am 
Plus it's hard to track chatlogs, when Sweetie was spamming on-screen splash messages
Roudydogg1© Jan 13, 2014 @ 9:54am 
Originally posted by Sambaᴮᴺᴰ:
Perhaps contact your server owner. Or, if you ARE the owner, you can see them for yourself. They're clearly there, and it was approx. four hours ago.
In order to check the logs, we have to know what server and what time the conversation took place. We have 7 servers and that makes it way to hard to check logs on every server when we don't even know when that happened.

If you cannot provide the server and time then your appeal will have to be changed back to denied.
SWicK Jan 13, 2014 @ 9:55am 
Was on yourminecraft trade server v68. Time was 4 hours ago approx...
Roudydogg1© Jan 13, 2014 @ 10:13am 
Originally posted by Sambaᴮᴺᴰ:
Was on yourminecraft trade server v68. Time was 4 hours ago approx...
I added him and talked to him. The following resulted from our conversation:

Alright, so due to no evidence that you brought up the ip tracing device first, and no evidence that you were suspected of using any illegal program, and no evidence that you spammed his profile more than once, and no evidence to support your ban, your ban appeal has been accepted.

For future reference - lets not bring up ip tracing, even if someone else brings it up first. And lets keep arguments, and profile spaming from minimum to none. That means no threatening, no sarcasm, no bullshit.
Last edited by Roudydogg1©; Jan 15, 2014 @ 12:50am
SWicK Jan 13, 2014 @ 10:14am 
Granted I never mentioned IP tracing, I'll oblige. Many thanks.
buckaroo (Banned) Jan 20, 2014 @ 1:45am 
http://bans.neonheightsservers.com/index.php?p=banlist i was banned for asking a guy to please pay what he lost in a spy crab match. If he claims he one i will pay buy i relly would apreciat if you could take of my ban thanks.
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