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All I wrote in when I logged my steam support ticket was
'I purchased this game under the impression it would run on my system. I have not downloaded or attempted to install it. Can i get a refund'
They gave me the refund as store credit into my steam wallet. (However they did add this to the end of their reply)
'Please note in the future that Steam purchases, per the Steam Subscriber Agreement, are not refundable - this store credit was issued as a one-time customer service gesture.'
I was lucky and Steam were pretty cool about it. Just shows that there is no harm in asking.