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High-end PC Running Slower on Source Engine
So lately I've noticed my computer has been performing poorly, and strangely enough, it seems to be only running poorly on games that include the Source engine, as well as some other games. I'm confused as to how this happened, as before, anything with Source ran almost flawless, and I can still run other triple A games like GTA V and MGS V without a hitch. Anyone have a clue to what's going on?

Computer Specs :

CPU : Intel Core i5-4670K
GPU : AMD Radeon R9 200
OS : Windows 10
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Showing 1-15 of 26 comments
_I_ Jan 10, 2016 @ 3:00pm 
what gpu driver ver are you using?
Last edited by _I_; Jan 10, 2016 @ 3:00pm
Revelene Jan 10, 2016 @ 3:00pm 
Specs?

All you are telling us is that you have a 4670K CPU, Windows 10, and some kind of R9 200 series (which tells us nothing).

Are you saying that you are now having poor performance on everything? But you didn't used to?

We need details.
Venlord Jan 10, 2016 @ 3:02pm 
I think you might have a typo on the GPU you listed. did mean something like 280 or 290?
Originally posted by Revelene:
Specs?

All you are telling us is that you have a 4670K CPU, Windows 10, and some kind of R9 200 series (which tells us nothing).

Are you saying that you are now having poor performance on everything? But you didn't used to?

We need details.

Yes, Source engine games used to run without problem, but has changed a few months ago. I have gone and removed Logitech headset software that apparently began to affect computer performance, but only fixed bad FPS on other games.

Sorry if I'm terrible vague, I never actually asked computer assistance before.
Originally posted by Venlord:
I think you might have a typo on the GPU you listed. did mean something like 280 or 290?

No, this is the GPU I have.
Revelene Jan 10, 2016 @ 3:25pm 
Originally posted by Radi☢activeLamian:
Originally posted by Revelene:
Specs?

All you are telling us is that you have a 4670K CPU, Windows 10, and some kind of R9 200 series (which tells us nothing).

Are you saying that you are now having poor performance on everything? But you didn't used to?

We need details.

Yes, Source engine games used to run without problem, but has changed a few months ago. I have gone and removed Logitech headset software that apparently began to affect computer performance, but only fixed bad FPS on other games.

Sorry if I'm terrible vague, I never actually asked computer assistance before.

Post a CPU-Z validation link.

If you don't have CPU-Z, you can download it from the following link.
http://www.cpuid.com/softwares/cpu-z.html

Once installated, run it and click 'validate' and hit 'submit'. It will open your browser and display hardware information (nothing sensitive). Post that link so we can know your specs.

What did you do just before the issue started? Updated? Upgraded OS? Driver install? Software install?

Originally posted by Radi☢activeLamian:
Originally posted by Venlord:
I think you might have a typo on the GPU you listed. did mean something like 280 or 290?

No, this is the GPU I have.

There is no such thing as an R9 200. Post the validation link and we can tell you exactly what you have.
Last edited by Revelene; Jan 10, 2016 @ 3:26pm
initiaLiSeD Jan 10, 2016 @ 3:36pm 
I used to have a 7970, it would show up as a R9 200 series, so do many cards from the 7870 LE up to the 290X.

The clock, core count and memory amount will help identify exactly which part you have.

Open Radeon Settings, go to System, Hardware, Copy all, paste it here like this:

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon (TM) R9 Fury Series
Device ID - 7300
Vendor ID - 1002
SubSystem ID - 970A
SubSystem Vendor ID - 1682
Revision ID - CB
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 2.0 x16
BIOS Version - 015.049.000.004
BIOS Part Number - 113-FIJI_PRO_C88003_4GB_W8
BIOS Date - 2015/08/17 23:12
Memory Size - 4096 MB
Memory Type - High Bandwidth Memory (HBM)
Memory Clock - 500 MHz
Core Clock - 1000 MHz
Total Memory Bandwidth - 512 GByte/s
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

same for System/Software:

Radeon Settings Version - 2015.1223.1060.19763
Driver Packaging Version - 15.301.1201-151223a-297971C
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1533
Direct3D® Version - 9.14.10.1171
OpenGL® Version - 6.14.10.13417
OpenCL™ Version - 2.0.4.0
AMD Mantle Version - 9.1.10.99
AMD Mantle API Version - 98309
AMD Audio Driver Version - 10.0.0.2

and Overview:

Radeon Software Version - 16.1
Radeon Software Edition - Crimson
Graphics Chipset - AMD Radeon (TM) R9 Fury Series
Memory Size - 4096 MB
Memory Type - High Bandwidth Memory (HBM)
Core Clock - 1000 MHz
Windows Version - Windows 10
System Memory - 12 GB
CPU Type - Intel(R) Core(TM) i7 CPU X 980 @ 3.33GHz

Download CPU-Z, validate and post the link like this: http://valid.x86.fr/86w7x6

Download GPU-Z, Validate and post the link like this: http://www.techpowerup.com/gpuz/details.php?id=43rn7

This will let us know what AMD HW and Software you are running and if it might need updating.
Last edited by initiaLiSeD; Jan 10, 2016 @ 3:40pm


Originally posted by Radi☢activeLamian:
Nothing actually. It started when I noticed my Logitech G930 headset began to somehow "damaging" my computer. Games and videos would be difficult to run when I had was connected, so I ditched the headset and the Logitech software that came with it for a new headset. Almost all my games shown improvement, except for Source games.

As for the specs, I'll post them in just a moment. My computer wants to make this really difficult for me, deciding to crash the CPU-Z and breaking it everytime I open it.


Originally posted by Revelene:
Originally posted by Radi☢activeLamian:

Yes, Source engine games used to run without problem, but has changed a few months ago. I have gone and removed Logitech headset software that apparently began to affect computer performance, but only fixed bad FPS on other games.

Sorry if I'm terrible vague, I never actually asked computer assistance before.

Post a CPU-Z validation link.

If you don't have CPU-Z, you can download it from the following link.
http://www.cpuid.com/softwares/cpu-z.html

Once installated, run it and click 'validate' and hit 'submit'. It will open your browser and display hardware information (nothing sensitive). Post that link so we can know your specs.

What did you do just before the issue started? Updated? Upgraded OS? Driver install? Software install?

Originally posted by Radi☢activeLamian:

No, this is the GPU I have.

There is no such thing as an R9 200. Post the validation link and we can tell you exactly what you have.

Nothing actually. It started when I noticed my Logitech G930 headset began to somehow "damaging" my computer. Games and videos would be difficult to run when I had was connected, so I ditched the headset and the Logitech software that came with it for a new headset. Almost all my games shown improvement, except for Source games.

As for the specs, I'll post them in just a moment. My computer wants to make this really difficult for me, deciding to crash the CPU-Z and breaking it everytime I open it.
Last edited by RadioactiveBurntToast; Jan 10, 2016 @ 3:55pm
Revelene Jan 10, 2016 @ 3:59pm 
Originally posted by Radi☢activeLamian:
Nothing actually. It started when I noticed my Logitech G930 headset began to somehow "damaging" my computer. Games and videos would be difficult to run when I had was connected, so I ditched the headset and the Logitech software that came with it for a new headset. Almost all my games shown improvement, except for Source games.

As for the specs, I'll post them in just a moment. My computer wants to make this really difficult for me, deciding to crash the CPU-Z and breaking it everytime I open it.

Restart your system.

If you are having this much issue just with CPU-Z, I would be willing to bet that your issues span further than just video games.

How long have you had this system, specifically the OS install on the drive?

Also, a headset would not damage your computer.

It almost sounds like you have registry issues or something.
Last edited by Revelene; Jan 10, 2016 @ 4:00pm
Originally posted by Revelene:
Originally posted by Radi☢activeLamian:
Nothing actually. It started when I noticed my Logitech G930 headset began to somehow "damaging" my computer. Games and videos would be difficult to run when I had was connected, so I ditched the headset and the Logitech software that came with it for a new headset. Almost all my games shown improvement, except for Source games.

As for the specs, I'll post them in just a moment. My computer wants to make this really difficult for me, deciding to crash the CPU-Z and breaking it everytime I open it.

Restart your system.

If you are having this much issue just with CPU-Z, I would be willing to bet that your issues span further than just video games.

How long have you had this system, specifically the OS install on the drive?

Also, a headset would not damage your computer.

It almost sounds like you have registry issues or something.

The headset problem most likely would have resonnated from the software, but I long sinced removed that. As for my computer, I had it for around 2 years.

I also finally had the validation to submit. The link is below.

http://valid.x86.fr/y1jbaw
Revelene Jan 10, 2016 @ 4:37pm 
Originally posted by Radi☢activeLamian:
Originally posted by Revelene:

Restart your system.

If you are having this much issue just with CPU-Z, I would be willing to bet that your issues span further than just video games.

How long have you had this system, specifically the OS install on the drive?

Also, a headset would not damage your computer.

It almost sounds like you have registry issues or something.

The headset problem most likely would have resonnated from the software, but I long sinced removed that. As for my computer, I had it for around 2 years.

I also finally had the validation to submit. The link is below.

http://valid.x86.fr/y1jbaw

Thanks.

You have a 7970. It showed up on your PC as R9 200 since the 200 series is the same chip rebranded.

I see you have Windows 10. Did these issues perhaps start after upgrading? When you upgraded, did you update all your hardware drivers?
Last edited by Revelene; Jan 10, 2016 @ 4:38pm
Originally posted by Revelene:
Originally posted by Radi☢activeLamian:

The headset problem most likely would have resonnated from the software, but I long sinced removed that. As for my computer, I had it for around 2 years.

I also finally had the validation to submit. The link is below.

http://valid.x86.fr/y1jbaw

Thanks.

You have a 7970, which will show up on your PC as R9 200 since the 200 series is the same chip rebranded.

I see you have Windows 10. Did these issues perhaps start after upgrading? When you upgraded, did you update all your hardware drivers?

There were no issues after I updated. However, it all immediately started out of no where with the poor performance of games and the glitchy headset problem happening at the same time. I persumed that both of these problems were related to each other. Ever since then, my PC's performance seems to have suffered, mainly on Source games. Perhaps the Logitech software updated without me noticing and somehow affected my computer. I also checked my drivers and saw that they have the latest versions.
Revelene Jan 10, 2016 @ 4:45pm 
Originally posted by Radi☢activeLamian:
Originally posted by Revelene:

Thanks.

You have a 7970, which will show up on your PC as R9 200 since the 200 series is the same chip rebranded.

I see you have Windows 10. Did these issues perhaps start after upgrading? When you upgraded, did you update all your hardware drivers?

There were no issues after I updated. However, it all immediately started out of no where with the poor performance of games and the glitchy headset problem happening at the same time. I persumed that both of these problems were related to each other. Ever since then, my PC's performance seems to have suffered, mainly on Source games. Perhaps the Logitech software updated without me noticing and somehow affected my computer. I also checked my drivers and saw that they have the latest versions.

Okay, so the issue started when the Logitech software messed up? All your hardware drivers are confirmed up-to-date?

I think my suspicions on a registry error may be correct.

Have you ever used a registy cleaner before?
Originally posted by Revelene:
Originally posted by Radi☢activeLamian:

There were no issues after I updated. However, it all immediately started out of no where with the poor performance of games and the glitchy headset problem happening at the same time. I persumed that both of these problems were related to each other. Ever since then, my PC's performance seems to have suffered, mainly on Source games. Perhaps the Logitech software updated without me noticing and somehow affected my computer. I also checked my drivers and saw that they have the latest versions.

Okay, so the issue started when the Logitech software messed up? All your hardware drivers are confirmed up-to-date?

I think my suspicions on a registry error may be correct.

Have you ever used a registy cleaner before?

I have been using CCleaner, as well as removed games I don't play anymore, but it doesn't seem to have much effect.
Revelene Jan 10, 2016 @ 5:14pm 
Originally posted by Radi☢activeLamian:
Originally posted by Revelene:

Okay, so the issue started when the Logitech software messed up? All your hardware drivers are confirmed up-to-date?

I think my suspicions on a registry error may be correct.

Have you ever used a registy cleaner before?

I have been using CCleaner, as well as removed games I don't play anymore, but it doesn't seem to have much effect.

Even if you have done this before, lets do this right now for testing purposes.

1. Download the latest driver for your GPU. http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64 and click on the 3rd download option that says "Crimson Edition 16.1 Hotfix".

2. Download DDU (Display Driver Uninstaller). http://www.guru3d.com/files-details/display-driver-uninstaller-download.html and click on "Download version 15.7.22".

3. Extract DDU and run the application. It will tell you to reboot into safe mode. Click okay or whatever the accepting selection would be. Your PC will reboot into safe mode automatically.

4. DDU will open automatically once you are fully into Windows in safe mode. Click on the first option, which should say "Clean and restart". Once it is finished, it will reboot.

5. Once you have Windows loaded up again, run the driver installer you downloaded earlier. Make sure you select custom install and make sure everything is selected. We want a clean install of everything.

Also, double check your chipset driver and PCI-E controller driver. They should have rather recent updates as early as October 2015. Device manager will sometimes overlook hardware drivers and claim them to be up-to-date when they are definitely not.
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Date Posted: Jan 10, 2016 @ 2:51pm
Posts: 26