よし Feb 6, 2018 @ 11:05pm
Help! Your graphics hardware does not support all features (CSM) needed to run this game.
Just bought a new Asus Radeon RX550.

My PC is running on Windows 8.1. I have a i3-4340 CPU @ 3.6GHz and 16gb ram.

I cant find a driver update from their website, nor any other update for 8.1.

When installing the Asus GPU Tweakll, I recieve this message "load vender.dll fail fail to load dlls. please install VGA driver."


Can anyone please help a brother out?
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Showing 1-11 of 11 comments
CursedPanther Feb 6, 2018 @ 11:12pm 
Just took a quick look at AMD's website. It seems like AMD has indeed dropped 8.1 driver for its latest GPU models. Have you tried running the installer for 7 or 10?
xSOSxHawkens Feb 6, 2018 @ 11:12pm 
Use the drop down lists on the right hand side, select your OS and GPU and install after download.
CursedPanther Feb 6, 2018 @ 11:15pm 
Originally posted by xSOSxHawkens:
Use the drop down lists on the right hand side, select your OS and GPU and install after download.
Have you actually tried doing that?
xSOSxHawkens Feb 6, 2018 @ 11:17pm 
Originally posted by CursedPanther:
Originally posted by xSOSxHawkens:
Use the drop down lists on the right hand side, select your OS and GPU and install after download.
Have you actually tried doing that?
I did after your last post and was surprised.

All the same, he *should* have no issues installing either the 7 or 10 as advised.
CursedPanther Feb 6, 2018 @ 11:18pm 
8.1 is a b*stard child after all. :steammocking:
Last edited by CursedPanther; Feb 6, 2018 @ 11:19pm
Big Boom Boom Feb 6, 2018 @ 11:20pm 
You can use Win 7 driver. I don't think Win 10 driver will work.
よし Feb 6, 2018 @ 11:24pm 
Cheers for the help guys. I'll try it out when I get home.

I should have prefaced my post by saying I'm a complete noob at this stuff. This is my first time ever putting a GPU in, or any pc parts for that matter.
CursedPanther Feb 6, 2018 @ 11:28pm 
Anyway, it is a pretty irresponsible move by AMD. 8.1 regardless of the general opinions is an officially supported and updated OS still. One would expect AMD to drop the support of 7 some time before it 'thinks' it's done with 8.1.
xSOSxHawkens Feb 6, 2018 @ 11:45pm 
Originally posted by CursedPanther:
Anyway, it is a pretty irresponsible move by AMD. 8.1 regardless of the general opinions is an officially supported and updated OS still. One would expect AMD to drop the support of 7 some time before it 'thinks' it's done with 8.1.

MS dropped mainline support for 8.0 at start of the year, and is going to drop 8.1 in I think april or may...

Allot of buiness's that still have 8.0/8.1 in deployment are having to move them on or up at the request of MS specifically because they dont want to have to support 8.0/8.1 for anything at all besides the most basic security patches...

I have been dealing with it at work wince the start of december :/


Simply fact is that Win 7 is still in to much demand to deny, and windows 10 is great, but I think MS and most in the industry would just like to sweep windows 8 away, and are seeing MS's bail ont he product as ample opertunity to drop it to legacy support wven while still supporting the older windows 7.
CursedPanther Feb 6, 2018 @ 11:58pm 
Originally posted by xSOSxHawkens:
Originally posted by CursedPanther:
Anyway, it is a pretty irresponsible move by AMD. 8.1 regardless of the general opinions is an officially supported and updated OS still. One would expect AMD to drop the support of 7 some time before it 'thinks' it's done with 8.1.

MS dropped mainline support for 8.0 at start of the year, and is going to drop 8.1 in I think april or may...

Allot of buiness's that still have 8.0/8.1 in deployment are having to move them on or up at the request of MS specifically because they dont want to have to support 8.0/8.1 for anything at all besides the most basic security patches...

I have been dealing with it at work wince the start of december :/


Simply fact is that Win 7 is still in to much demand to deny, and windows 10 is great, but I think MS and most in the industry would just like to sweep windows 8 away, and are seeing MS's bail ont he product as ample opertunity to drop it to legacy support wven while still supporting the older windows 7.
The story of 8.0 ended long ago so no surprise there. However even though mainstream support for 8.1 has ended last month, the extended support continues and it's the same case for 7 so it's really no excuse.

On the other hand I've heard that the team behind the Radeon drivers isn't exactly in-house AMD staff but sorta an outsourced contract thing, which kinda explains the wobbling quality of the drivers now and then.
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Date Posted: Feb 6, 2018 @ 11:05pm
Posts: 11