Kamun May 17, 2013 @ 2:33pm
Steam support is amazing.
< >
Showing 1-15 of 15 comments
Cocky May 17, 2013 @ 3:44pm 
I've only ever had good experiences with Steam Support but that right there is pretty silly.
orico May 17, 2013 @ 3:46pm 
same here, maybe someone was having an off day..
dszum (Banned) May 17, 2013 @ 3:54pm 
Don't buy it. Not getting an answer. Perhaps you are in a conflict of interest, neh?
dszum (Banned) May 17, 2013 @ 3:55pm 
This has been happening for a week. A week without games.....gahhhhh! Oh, I'm sorry, just an off day. Dorks!
dszum (Banned) May 17, 2013 @ 4:02pm 
No arthritis here. Just high expectations of a service that dares to get between me and my games. Sorry you can't connect, dudes. But I paid for the games and want to play. Unrealistic, perhaps, but there it is. I come from a generation of gamers that expects customer service, not IT excuses and unity. Take a leap, boys. FIX IT.
Tito Shivan May 17, 2013 @ 5:02pm 
Sooo. that a third party key, which activates at a third party site, neither of both being operated or distributed by Steam, is Steam responsibility..... because?

It's with 4A Games and Darkhorse you have an issue with, not Valve. You should refer to their respoective support services to get this sorted. Support cannot do anything more.
Kamun May 17, 2013 @ 5:42pm 
Tito, darkhorse is the place the key is redeemed. The key I received from steam is said to be invalid. This is steams issue.
Spawn of Totoro May 17, 2013 @ 5:53pm 
Originally posted by Kamun:
Tito, darkhorse is the place the key is redeemed. The key I received from steam is said to be invalid. This is steams issue.

You should still contact Darkhorse as well. It may be their system is not recognizing a valid key.
Mfashnick May 17, 2013 @ 6:11pm 
I've had a problem with access on my Macbook Pro since May 7th. After 9 days I got an automated response from the "customer support" that asked me to generate a Microsoft-based error report. Yeah, not helpful, and it's obvious no one read my ticket.
I still get "Updating Steam..." and "Checking for Available Updates..." and the nothing. It hangs.
No games all month. Why would I ever shop at Steam again if I can't play my games with an non-working client and unresponsive tech support?
AlexVan May 17, 2013 @ 11:23pm 
Can anyone say who just got punched in the gut virually? I mean that sucks that Steam Tech can't do anything. I mean I know my tech and Im sure most of you do to.

I think we all know we could have probably fixed this problem in 10 seconds.

Why do they hiring Techs that can't even do their job correctly and effiently.

Its customers wanting high expectations and only getting them only getting bare mimium standard met. I guess you can say, thats customers service at its best.
Marble May 18, 2013 @ 1:54am 
Regardless of who the issue lies with, the responses are still cringe-worthy.
Did i miss? May 18, 2013 @ 1:57am 
well a delayed answer, but it's awesome!
Bart Smimpsonn May 18, 2013 @ 1:57am 
I've never had problems ;o
Tito Shivan May 18, 2013 @ 3:19am 
Originally posted by Kamun:
Tito, darkhorse is the place the key is redeemed. The key I received from steam is said to be invalid. This is steams issue.
And who provided the key to Steam?... 4A Games. Not a Steam issue.
This is no different of whenever Steam runs short of game keys on a particular sale. They cannot do nothing until the publisher gives them more.

You are not complaining about a STEAM key that activates a product on STEAM.
You are complaining about a 4A Games provided Key that activates on a third party site.

Again. You need to put in contact with A4 Games and Darkhorse. Those are the ones you're having issues with.
Last edited by Tito Shivan; May 18, 2013 @ 3:23am
Heavenly Kitten May 18, 2013 @ 11:32am 
That is pretty funny. If they can not even read what you are talking about in their emals, then they must be too tired or not really sure what you are talking about. Oh well, I know steam support is pretty good. Everyone makes mistakes. Hope everything worked out for you.
< >
Showing 1-15 of 15 comments
Per page: 15 30 50

Date Posted: May 17, 2013 @ 2:33pm
Posts: 15