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I'm not receiving emails from Steam Gurd
There are no emails in spam, so I can’t log into another account. Has anyone encountered this? How can this be resolved? I wrote to Steam technical support, I'm waiting for a response from them.
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Showing 1-8 of 8 comments
Nigel Feb 15, 2024 @ 9:13am 
There are a few possible reasons why you’re not receiving emails from Steam Guard. Here are some steps you can try to fix the issue:

Check your spam or junk folder in your email account. Sometimes, Steam Guard emails may be filtered as spam by your email provider2.
Add support@steampowered.com and noreply@steampowered.com to your email contacts. This will help prevent Steam Guard emails from being blocked or marked as spam34.
Try logging in from a different device or browser. This may trigger a new Steam Guard email to be sent to you5.
Switch to the mobile authenticator instead of email verification. The mobile authenticator is an app that generates codes for Steam Guard on your phone. You can download it from the Google Play Store or the [App Store]. To switch to the mobile authenticator, you need to log in to your Steam account from a browser and go to the [Steam Guard settings] page1.
I hope this helps you resolve your issue with Steam Guard. If you still have problems, you can contact [Steam Support] for further assistance
Kenny Rogers Feb 15, 2024 @ 9:13am 
Having the same issue, particularly with Gmail. I'm assuming it's a known issue at the moment.
Originally posted by Nigel:
There are a few possible reasons why you’re not receiving emails from Steam Guard. Here are some steps you can try to fix the issue:

Check your spam or junk folder in your email account. Sometimes, Steam Guard emails may be filtered as spam by your email provider2.
Add support@steampowered.com and noreply@steampowered.com to your email contacts. This will help prevent Steam Guard emails from being blocked or marked as spam34.
Try logging in from a different device or browser. This may trigger a new Steam Guard email to be sent to you5.
Switch to the mobile authenticator instead of email verification. The mobile authenticator is an app that generates codes for Steam Guard on your phone. You can download it from the Google Play Store or the [App Store]. To switch to the mobile authenticator, you need to log in to your Steam account from a browser and go to the [Steam Guard settings] page1.
I hope this helps you resolve your issue with Steam Guard. If you still have problems, you can contact [Steam Support] for further assistance
Unfortunately, this does not work, and in order to log into the Steam mobile application it still requires an email from Steam Guard. Some kind of madness.
Originally posted by Kenny Rogers:
Having the same issue, particularly with Gmail. I'm assuming it's a known issue at the moment.
Have you had this issue for a long time? I've been waiting for this email for three days already. :\
yeong901204 Feb 15, 2024 @ 3:07pm 
let sue steam
MOTION Feb 25, 2024 @ 6:41am 
I'm having exactly the same issue
How did you guys fix this, had to create an alt account just to speak to support and so far all they have done is link what is already in the troubleshooting page
Steven Feb 9 @ 10:20pm 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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Date Posted: Feb 15, 2024 @ 8:42am
Posts: 8